CW Suter Services

4.9
528 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorPlumberWater Heater ServiceWater Purification Equipment
Your local 100% employee-owned HVAC and Plumbing business. Since 1926, we've provided Sioux City with Heating and Cooling services. In that time, we’ve developed a strong relationship with our community, installing top-notch HVAC systems, providing high-quality equipment for commercial, industrial, and residential clients in our area. We’re proud to say that our customers and our community know that they can count on us for fast, reliable service. With products and services dealing with heating and cooling, assistance with indoor air quality, commercial plumbing, and maintenance of these systems and products, we're here to provide the best service possible. We have service that suits you!

Location

CW Suter Services
1800 11th Street, Sioux City, IA
51101, United States

Hours

Reviews

4.9
528 reviews
5 stars
498
4 stars
16
3 stars
1
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.

Timeliness

Many reviews highlighted the prompt response times and punctuality of the service technicians.

Quality of Work

The quality of service and repairs was frequently noted as excellent, with technicians being thorough and effective in resolving issues.

Communication

Technicians were commended for clear communication regarding repairs and costs, ensuring customers understood the work being done.

Service Plans

Some customers expressed dissatisfaction with the service plan fees and perceived lack of flexibility in emergency situations.
  • HH
    Heather Hendrix
    2 days ago
    5.0
    I woke up this morning with no heat! I called CW Suter. My technician, Donovan, was here by 10:00. He had my furnace working again within an hour. He was very professional and informative of letting me know what was wrong and what he was going to have to do to fix it. The cost was reasonable. This was my first time using CW Suter. I will use them again if needed. Thank you for the great service!
  • LG
    Lori Goodsell
    6 days ago
    5.0
    Sewer pipe blew under house. Wes was very prompt and clear regarding what steps needed to be taken. His crew was very understanding and made me feel comfortable regarding the situation. They are greatly appreciated in all they did.
  • ME
    Mary Elder
    Nov 5, 2025
    5.0
    Suter continues to have top quality people work for residential help needed. Their workers are knowledgeable, VERY COURTEOUS, FRIENDLY, AND PLEASANT, tidy, and very responsible. Thank you, Suter!
  • TE
    Thomas Eral
    Oct 31, 2025
    5.0
    We transferred to CW Suter when they purchased Derocher Heating and Air, which we really liked. We are so pleased that we still have Leon as our tech now at CW Suter. Leon's service is top tier and we cannot be happier. Thank you CW Suter for making the transition seemless and for making sure our heating and cooling needs are well taken care of.
  • TD
    Travis Derochie
    Oct 29, 2025
    5.0
    We have the Suter service contract. The service techs come out twice a year to inspect, test and clean the heating and cooling system. They also change the furnace filter and humidifier filters if needed. The techs are always punctual, friendly and so full of knowledge! We couldn’t be happier with the service.

Frequently Asked Questions About CW Suter Services

What types of services does CW Suter Services offer?

CW Suter Services provides HVAC installation, heating and cooling services, indoor air quality assistance, commercial plumbing, and maintenance services.

What is the history of CW Suter Services in Sioux City?

Since 1926, CW Suter Services has been serving Sioux City as a 100% employee-owned HVAC and plumbing business with a strong community relationship.