Many customers praised the technicians for their professionalism, knowledge, and helpfulness, particularly highlighting individuals like Cody, Jacob, and Zac.
Service Timeliness
While some customers experienced prompt service, others reported significant delays and poor communication regarding appointment times.
Pricing Concerns
Several reviews indicated dissatisfaction with pricing, with some customers feeling they were overcharged or misled about necessary repairs.
Customer Experience
Overall, customer experiences varied widely, with many expressing satisfaction with service quality, while others reported negative experiences related to communication and service execution.
CA
Curtis Arnold
3 days ago
5.0
These guys rock! They were at my house 45 minutes after I called. Sewer line was backed up and landlord said they sent someone out and everything was OK. It absolutely was not as I had sewage in my tub and toilet. Router showed up and had it all figured out in minutes! Very professional and fast. Will use again.
DB
DZO Korean BBQ
Jan 5, 2026
5.0
Dustin unclogged the kitchen line and target where the problem was. He was quick, friendly. and helpful and was trying to help us figure out what going on in the main line and recommended what needed to be done. I like honest and straight to the point advices that fit house owners needs and not the company pocket. For now I’m satisfied with the result.
DL
Delores Lankford
Jan 3, 2026
5.0
Experience with the schedules was insane. I think more training is needed for customer service making appointments. But for Cody he made the wait a lot better. He was very knowledgeable did a great job overall. Thanks for Cody I will be returning as a returning customer .
HJ
Holly Jones
Dec 29, 2025
1.0
Pretty upset that the issue was not fixed. The guy acted like he didn’t know what to do. Told us to just shot vac it out when it definitely needs something more.
DD
David DeFino
Dec 26, 2025
5.0
Cody was very knowledgeable and gave great feedback! He also was training a person he did well with that and helped him and showed him how to do things the correct way. Cody is a good technician and teacher.
Rooter Ranger is located at 3400 SE Crossroads Dr Suite 400, Grimes, IA 50111, US.
What are the operating hours of Rooter Ranger?
Rooter Ranger operates 24 hours a day, 7 days a week, all year round.
How can I contact Rooter Ranger?
You can reach Rooter Ranger by phone at +1 515-325-1768 or email at book@rooterranger.com.
When was Rooter Ranger established?
Rooter Ranger was established in 1960.
Is Rooter Ranger's service area limited to Iowa?
Yes, Rooter Ranger's service area includes Iowa, as indicated on their website: https://www.rooterranger.com/service-areas/iowa/.
Are there nearby HVAC service providers close to Rooter Ranger?
Yes, Greens Appliance, Heating and Cooling is a nearby HVAC service provider close to Rooter Ranger and can be a convenient option for customers needing heating or cooling services.
What are some nearby dining options near Rooter Ranger?
Nearby dining options include Rolling Wok Asian Cuisine & Pho and El Huapango Mexican Restaurant, great choices for customers to enjoy a meal before or after visiting Rooter Ranger.
Are there any local businesses offering car wash services near Rooter Ranger?
Yes, Diamond Car Wash is located nearby, providing convenient car wash services for customers in the area.
What recreational spots are available near Rooter Ranger?
McDivot's Indoor Sports Pub, which offers a bar, pub, and golf course, is a nearby recreational spot for customers looking to enjoy some leisure activities.