Many customers praised the professionalism, efficiency, and friendliness of the technicians.
Communication
Several reviews highlighted poor communication, particularly regarding scheduling and follow-ups.
Timeliness
Customers frequently noted prompt service and quick response times for urgent repairs.
Pricing
Feedback on pricing was mixed, with some customers finding it reasonable while others felt it was higher than expected.
Customer Experience
Overall, many customers expressed satisfaction with the service, but there were notable complaints about specific experiences.
MZ
Meg Zuniga
Aug 3, 2025
5.0
Great service ! Really pleased with work that was done .
KJ
kolby nico johnson
Jul 29, 2025
1.0
I won't recommend them to anyone, they left a huge mess and a damn hole in my wall. After they first came to look at the leak I had to wait 3 weeks for them to come back and fix it. There was no communication from them, I called several times and they just told me nothing, I had to take time off of work so they could come work on my house and they were a no show so I had to take more time off for them.
CD
Candace Davis
Jul 28, 2025
5.0
Excellent customer service, friendly professional people. They are there when you need them with fast responses & dependable service. I seriously recommend.
C.Davis
MA
Merle Alexander
Jul 14, 2025
5.0
Randy was quick, efficient and arrived on time. Have used these folks before and would use them again.
VD
Vicky Daniel
Jul 12, 2025
5.0
Goering did a great job. They sent a really nice guy after hours who knew how to fix my air conditioner fast. It was a perfect experience. My family liked him so much that they all agreed that I should always call Goering and I will!
Frequently Asked Questions About Chas W. Goering Plumbing, Heating, and Cooling
What services does Chas W. Goering Plumbing, Heating, and Cooling offer?
They provide plumbing, heating, cooling, and geothermal services in the Grimes, IA area.
What are the business hours of Chas W. Goering Plumbing, Heating, and Cooling?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays. They also offer 24/7 emergency service.
Where is Chas W. Goering Plumbing, Heating, and Cooling located?
Their address is 3710 SE Capitol Cir. Suite B, Grimes, IA 50111-4858, United States.
Which brands does Chas W. Goering Plumbing, Heating, and Cooling work with?
They work with Bryant, Tempstar, Aprilair Humidifiers, Honeywell, Delta, Zoeller Sump Pumps, Kohler, Bradford White Water Heaters, and York.
What payment options are accepted at Chas W. Goering Plumbing, Heating, and Cooling?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Is there a way to get a free estimate from Chas W. Goering Plumbing, Heating, and Cooling?
Yes, you can call them to receive a free estimate as promoted on their website.
What languages are spoken at Chas W. Goering Plumbing, Heating, and Cooling?
They conduct business in English.
Are there any insurance agencies near Chas W. Goering Plumbing, Heating, and Cooling?
Yes, nearby insurance agencies include Farmers Insurance - Shawna Pommrehn and S & J Family Insurance LLC, which can be helpful for customers needing insurance services alongside home services.
What nearby dining options are available near Chas W. Goering Plumbing, Heating, and Cooling?
Customers can visit nearby restaurants such as El Huapango Mexican Restaurant, Rolling Wok Asian Cuisine & Pho, Subway, and McCoy's Bar & Grill before or after their service appointment.
Are there fitness centers close to Chas W. Goering Plumbing, Heating, and Cooling?
Yes, nearby fitness centers include Unorthodox Fitness and Elite Edge Transformation Center Grimes, which customers may use for workouts near the service location.