Business Details
About
PlumberHVAC Contractor
Chas W. Goering Plumbing, Heating, & Cooling provides plumbing, heating, cooling, and geothermal services to Grimes, IA area.
Location
Chas W. Goering Plumbing, Heating, and Cooling
3710 SE Capitol Cir., Grimes, IA
50111-4858, United States
Hours
Reviews
4.4
137 reviews
5 stars
111
4 stars
4
3 stars1
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the professionalism and friendliness of the staff, others reported rude interactions and poor communication.
Quality of Work
Many customers expressed satisfaction with the quality of work performed, highlighting timely and efficient service, though there were complaints about damage caused during repairs.
Timeliness
Several reviews noted prompt service and quick response times, but there were also instances of delays and missed appointments.
Pricing Transparency
Customers appreciated fair pricing and transparency in quotes, but some expressed frustration over unexpected charges and lack of written estimates.
- IIIorfDec 23, 20251.0I took leave to go see my family for Christmas caused I am stationed in Virginia and today I had to hear this interaction. The woman in the video is my mom. This company came out to fix a leak behind the washer. In the process of them making the repair the left some dents on top (very minute) but this washer was brand new from bestbuy, installed the day prior. We had called them and brought this to their attention and they bring Kevin the GM. The loud bang in the video was him throwing his phone on our washer to "prove a point". Overall, this interaction was very rude and belittling. They failed to take accountability. Would not recommend this company for anything. I also included the video where one of the gentlemen use the washer to lean on and place tools on top. I do not think they did it intentionally but the way the GM took care of it was really disappointing and rude.
- MZMeg ZunigaAug 3, 20255.0Great service ! Really pleased with work that was done .
- KJkolby nico johnsonJul 29, 20251.0I won't recommend them to anyone, they left a huge mess and a damn hole in my wall. After they first came to look at the leak I had to wait 3 weeks for them to come back and fix it. There was no communication from them, I called several times and they just told me nothing, I had to take time off of work so they could come work on my house and they were a no show so I had to take more time off for them.
- CDCandace DavisJul 28, 20255.0Excellent customer service, friendly professional people. They are there when you need them with fast responses & dependable service. I seriously recommend. C.Davis
- STSean TitusNov 7, 20205.0This company gave me the best estimate and did the work exactly as stated in the bid for the price we agreed on with no issues. The office staff and on site staff were friendly and easy to contact and answered all my questions. I will use them again!
Frequently Asked Questions About Chas W. Goering Plumbing, Heating, and Cooling
Who is Chas W. Goering Plumbing, Heating, & Cooling?
Chas W. Goering Plumbing, Heating, & Cooling is a long-standing HVAC company known for delivering dependable heating, cooling, and ventilation services. Over the years, they’ve earned a strong reputation for quality workmanship and reliability in the region. If you’re looking for trusted HVAC support, they’re available to discuss your needs.
What services does Chas W. Goering Plumbing, Heating, & Cooling offer?
Our company provides a full range of HVAC services, including furnace and air conditioner installation and repair, routine maintenance and tune-ups, indoor air quality improvements, thermostat upgrades with smart home features, and both residential and commercial solutions. We aim to set ourselves apart by offering a broad selection of high-quality services designed to exceed customer expectations.
Is Chas W. Goering Plumbing, Heating, & Cooling licensed and insured?
Yes. We place a strong emphasis on proper training, certification, and compliance with local regulations. All our technicians are fully licensed, certified, and insured, ensuring customers receive safe, professional service every time.
What brands does Chas W. Goering Plumbing, Heating, & Cooling work with?
We work with all major HVAC brands and specialize in installing high-performance, energy-efficient systems from top manufacturers. Unlike some providers, we tailor our recommendations to each home’s unique layout and comfort needs, reflecting our commitment to flexibility and quality.
Do you offer emergency HVAC services?
Yes. We offer 24/7 emergency service so you’re never left without heating or cooling when it matters most. While many companies provide emergency support, we ensure our technicians are available around the clock to handle urgent situations.
How often should I schedule HVAC maintenance with Chas W. Goering Plumbing, Heating, & Cooling?
We recommend scheduling maintenance twice a year—once in the spring for your cooling system and once in the fall for your heating system. This helps maintain efficiency and prevents avoidable repairs. Energy Star notes that airflow problems can reduce system efficiency by up to 15%. Regular maintenance with our team helps minimize the risk of breakdowns.
Do you offer financing or rebates?
Yes. We offer financing options and help customers identify available rebates or tax incentives for energy-efficient upgrades. Unlike many HVAC providers, we go the extra mile to help clients maximize savings while improving their home’s comfort and efficiency.
What makes your company stand out from other HVAC companies?
Our company is known for exceptional customer service, honest guidance, and high-quality workmanship. Many customers have trusted us for years because of our professionalism and consistent performance compared to other providers in the area.
Where does Chas W. Goering Plumbing, Heating, & Cooling provide service?
We proudly serve both residential and commercial customers throughout Central Iowa. Our dedication to the community and commitment to outstanding service help us stand apart from other HVAC companies in the region.
What services does Chas W. Goering Plumbing, Heating, and Cooling offer?
They provide plumbing, heating, cooling, and geothermal services in the Grimes, IA area.
What are the business hours of Chas W. Goering Plumbing, Heating, and Cooling?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays. They also offer 24/7 emergency service.
Where is Chas W. Goering Plumbing, Heating, and Cooling located?
Their address is 3710 SE Capitol Cir. Suite B, Grimes, IA 50111-4858, United States.
Which brands does Chas W. Goering Plumbing, Heating, and Cooling work with?
They work with Bryant, Tempstar, Aprilair Humidifiers, Honeywell, Delta, Zoeller Sump Pumps, Kohler, Bradford White Water Heaters, and York.
What payment options are accepted at Chas W. Goering Plumbing, Heating, and Cooling?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Is there a way to get a free estimate from Chas W. Goering Plumbing, Heating, and Cooling?
Yes, you can call them to receive a free estimate as promoted on their website.
What languages are spoken at Chas W. Goering Plumbing, Heating, and Cooling?
They conduct business in English.
Are there any insurance agencies near Chas W. Goering Plumbing, Heating, and Cooling?
Yes, nearby insurance agencies include Farmers Insurance - Shawna Pommrehn and S & J Family Insurance LLC, which can be helpful for customers needing insurance services alongside home services.
What nearby dining options are available near Chas W. Goering Plumbing, Heating, and Cooling?
Customers can visit nearby restaurants such as El Huapango Mexican Restaurant, Rolling Wok Asian Cuisine & Pho, Subway, and McCoy's Bar & Grill before or after their service appointment.
Are there fitness centers close to Chas W. Goering Plumbing, Heating, and Cooling?
Yes, nearby fitness centers include Unorthodox Fitness and Elite Edge Transformation Center Grimes, which customers may use for workouts near the service location.