Business Details
About
HVAC ContractorAir Duct Cleaning ServiceAir Quality ConsultantWater Heater ServicePlumberDrainage ServiceHeating ContractorAir Conditioning Contractor
Since 2021, True Comfort has been the trusted name for home comfort solutions in the Des Moines area. We specialize in comprehensive HVAC services, ensuring your space remains perfectly heated in winter and refreshingly cool in summer. Our skilled team also handles all your plumbing needs, from furnace repair and air duct cleaning to water heater solutions and drain clearing. We are dedicated to delivering reliable, professional service to keep your home comfortable and running smoothly throughout every season. Get your home climate under control — request service now.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
True Comfort Heating, Cooling and Plumbing
505 Sheridan Ave, Des Moines, IA
50313, United States
Hours
Reviews
5.0
958 reviews
5 stars
946
4 stars7
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional demeanor of the staff, highlighting their willingness to explain services and answer questions.
Timeliness
Many reviews noted the prompt response times and quick service, with technicians often arriving earlier than expected.
Quality of Work
The quality of service was frequently commended, with technicians demonstrating expertise and thoroughness in their work, leading to effective solutions.
Honesty and Fair Pricing
Customers appreciated the transparent pricing and honest recommendations, with many feeling they received fair quotes without pressure to upsell.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending True Comfort for HVAC and plumbing needs.
- TCTrisha Collins-WebbJan 3, 20265.0Very thankful for everything they do! They come out on an emergency basis and walk you through everything from your heating and cooling to water heaters. Never had a long wait time- even during the busy holiday season. Can't recommend them enough. Christian is fantastic.
- MWMichael WhiteDec 31, 20255.0Logan showed up on time, listened to my issue, put his protective shoe covers on and went to work addressing all my issues, and gave my furnace a tune-up. Friendly, courteous, knowledgeable and reasonably priced service…my dogs liked him too. Definitely would recommend this company to family and friends.
- TFTaylor FernholzDec 27, 20255.0They gave us a fair price on a new furnace and even came late at night to patch up our old furnace to make sure that our house didn't freeze while we waited for the new one. Highly recommend this company over all the other companies in town. Very honest and fair.
- MBmatthew bDec 24, 20255.0True Comfort installed a minisplit for me about a year ago, and they’ve been fantastic through the entire process, from the quote to routine maintenance (including A/C and furnace maintenance). They’re always prompt, professional, communicative, reasonably priced, and honest. Of the four quotes I received for a mini and a whole home HVAC replacement, True Comfort was more than competitive. When it’s time to update my HVAC, I have no reason to use anyone else. The service plan is well worth it, since every tech they send has been knowledgeable, takes their time, provides photographic proof, and doesn’t try to sell anything. I cannot say the same for at least two of their competitors. Having talked to the owner, Jonathan, many times, I would guess this is because True Comfort develops and retains employees. Everyone who has come to service my HVAC seems to want to be doing what they’re doing.
- KBKinsey BeechumDec 16, 20255.0I can't thank True Comfort enough, They truly went above and beyond. I had a pipe burst and Devin Gulick did not hesitate to get it fixed, And even went out of his way to explain so many things that we didn't even know, So grateful. Also Colton and Cash put in a brand new thermostat and furnace. They were very fast and efficient. They also went out of their way to explain how everything works & how to properly maintenance and upkeep our new unit! If you are looking for ANY plumbing or heating and cooling I would highly recommend True Comfort Heating Cooling and Plumbing!
Frequently Asked Questions About True Comfort Heating, Cooling and Plumbing
What services does True Comfort Heating, Cooling and Plumbing provide?
True Comfort specializes in HVAC services including AC and furnace installation, repair and maintenance, as well as plumbing services such as water heater solutions and drain clearing.
Which brands does True Comfort work with for HVAC products?
They work with several brands including Amana, Bryant, Carrier, Daikin, Goodman, Lennox, Lexaire, Trane, and Tempstar.
Where is True Comfort Heating, Cooling and Plumbing located?
The business is located at 505 Sheridan Ave, Des Moines, IA, 50313, USA.
What are the business hours for True Comfort?
True Comfort operates 24/7 every day of the week, including weekends and holidays.
Does True Comfort require appointments for their services?
Yes, they require appointments to provide their HVAC and plumbing services.
Which areas does True Comfort serve?
They serve multiple cities in Iowa including Des Moines, West Des Moines, Ankeny, Altoona, Johnston, Windsor Heights, Pleasant Hill, Bondurant, Urbandale, Waukee, Clive, Grimes, Ames, Cumming, Indianola, Norwalk, Granger, Carlisle, and Beaverdale.
What payment options are accepted by True Comfort?
True Comfort accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
Can customers find convenient places near True Comfort for events or dining?
Yes, nearby places include New York Ave Events Center for concerts and events, and restaurants like Mr Bibbs Tenderloin and Mariscos El Capitan for dining before or after your visit.
Are there community services or schools near True Comfort’s location?
Nearby are several community and educational locations such as Team Jesus of Iowa (a religious organization), North High School, and Des Moines Public School Drama, which clients might be familiar with while visiting True Comfort.
How can nearby businesses assist customers of True Comfort?
Nearby businesses like RENTAVAN (rental services) and Notary.net (legal services) can support customers with transportation or documentation needs during home improvement projects.