Business Details
About
HVAC ContractorAir Duct Cleaning ServiceAir Quality ConsultantWater Heater ServicePlumberDrainage ServiceHeating ContractorAir Conditioning Contractor
Since 2021, True Comfort has been the trusted name for home comfort solutions in the Des Moines area. We specialize in comprehensive HVAC services, ensuring your space remains perfectly heated in winter and refreshingly cool in summer. Our skilled team also handles all your plumbing needs, from furnace repair and air duct cleaning to water heater solutions and drain clearing. We are dedicated to delivering reliable, professional service to keep your home comfortable and running smoothly throughout every season. Get your home climate under control — request service now.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
True Comfort Heating, Cooling and Plumbing
505 Sheridan Ave, Des Moines, IA
50313, United States
Hours
Reviews
5.0
924 reviews
5 stars
912
4 stars7
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to answer questions.
Efficiency
Many reviews noted the promptness and efficiency of service, with technicians arriving on time and completing jobs quickly.
Quality of Work
The quality of service was frequently commended, with technicians providing thorough explanations and ensuring that repairs were done correctly.
Trustworthiness
Customers appreciated the honest assessments and recommendations, often feeling that they were not being upsold unnecessary services.
Communication
Effective communication was a common theme, with customers noting clear updates and follow-ups throughout the service process.
- LMLarry MosherNov 17, 20255.0Our experience with True Comfort was excellent! I highly recommend them when you’re looking for a new HVAC system. Jonathan was professional, personable, and honest. He presented several options and clearly explained the benefits of each. There were no hidden costs—what he quoted was exactly what we paid. Nathan, who oversaw the installation, did an outstanding job. He explained how the new system works and how to set up the controls. The entire crew was friendly and courteous, and when they left, the space was cleaner than when they arrived.
- MRMahbub RahmanNov 14, 20255.0Excellent furnace maintenance service! Mr. Abbott, the technician, was professional, and thorough in explaining what I need to monitor in the future. The work was completed efficiently. I think this is the first maintenance service call I’ve had where a technician measured whether the system was producing carbon monoxide. I truly appreciate the quality, honesty, and care they put into their service. Highly recommended!
- TKTeri KasperNov 14, 20255.0I would HIGHLY recommend True Comfort to anyone looking for heating or cooling problems. I was having issues with my furnace, called them and scheduled an appointment for the following afternoon because their schedule was full. Later the same day, they called and said they had an opening in about 20 minutes if I was available! Logan arrived and was the most professional and friendly person ever. While working on the furnace he was explaining everything as he was going through it, showing me what looked good and what needed attention. I have never felt more comfortable with a service tech in my home as I did with Logan. He was like a friend visiting while getting the job done. I was so impressed with Logan and the True Comfort company that I signed up for their maintenance service program. I have NEVER done that with any other company before. They are the BEST and I wish I could give more than 5 stars!!!
- JGJoe GNov 13, 20255.0These guys are great. (Today I got Sam T) It's easy to schedule a time with them. They show up when they say they will. They're very courteous & respectful. They ask a few questions, listen to you, do their diagnosis, run it all past you, answer any questions you may have, provide a fair an easy to understand quote, and then do the job. I've used them a few times now and I know they'll be the only one I call in the future as well. Thanks guys! You're doing great and I appreciate you!
- KTKari TeKolsteNov 13, 20255.0Very impressed with True Comfort! We were looking for a new HVAC service provider and we found a great one with True Comfort. They were helpful and friendly when scheduling the appt, provided a call to let me know tech (Sam) was on the way (and texted me a link that enabled me to track exactly when Sam would be here), and tech (Sam) was very professional! We have several units that needed annual maintenance and Sam was great!
Frequently Asked Questions About True Comfort Heating, Cooling and Plumbing
What services does True Comfort Heating, Cooling and Plumbing provide?
True Comfort specializes in HVAC services including AC and furnace installation, repair and maintenance, as well as plumbing services such as water heater solutions and drain clearing.
Which brands does True Comfort work with for HVAC products?
They work with several brands including Amana, Bryant, Carrier, Daikin, Goodman, Lennox, Lexaire, Trane, and Tempstar.
Where is True Comfort Heating, Cooling and Plumbing located?
The business is located at 505 Sheridan Ave, Des Moines, IA, 50313, USA.
What are the business hours for True Comfort?
True Comfort operates 24/7 every day of the week, including weekends and holidays.
Does True Comfort require appointments for their services?
Yes, they require appointments to provide their HVAC and plumbing services.
Which areas does True Comfort serve?
They serve multiple cities in Iowa including Des Moines, West Des Moines, Ankeny, Altoona, Johnston, Windsor Heights, Pleasant Hill, Bondurant, Urbandale, Waukee, Clive, Grimes, Ames, Cumming, Indianola, Norwalk, Granger, Carlisle, and Beaverdale.
What payment options are accepted by True Comfort?
True Comfort accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
Can customers find convenient places near True Comfort for events or dining?
Yes, nearby places include New York Ave Events Center for concerts and events, and restaurants like Mr Bibbs Tenderloin and Mariscos El Capitan for dining before or after your visit.
Are there community services or schools near True Comfort’s location?
Nearby are several community and educational locations such as Team Jesus of Iowa (a religious organization), North High School, and Des Moines Public School Drama, which clients might be familiar with while visiting True Comfort.
How can nearby businesses assist customers of True Comfort?
Nearby businesses like RENTAVAN (rental services) and Notary.net (legal services) can support customers with transportation or documentation needs during home improvement projects.