Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
Location
Hours
Reviews
4.9
355 reviews
5 stars
342
4 stars0
3 stars0
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the courteous and professional service provided by the staff, highlighting their responsiveness and helpfulness during stressful situations.
Timeliness
Numerous reviews noted the quick response times of the team, with many customers appreciating the prompt arrival and efficient handling of emergencies.
Communication
While many customers experienced good communication, some expressed frustration over a lack of follow-up and clarity during the reconstruction phase.
Quality of Work
Overall, customers were satisfied with the quality of work performed, particularly in mold remediation and water damage restoration, although some reported issues with project completion and billing.
- HHHowboutdemcowboysDec 2, 20251.0- stars.
- DFDennis FratellaNov 19, 20255.0I would recommend these guys in a heartbeat. They were courteous, professional, prompt with an answer if I needed one. Class act from start to finish by John and his crew.
- MMMarniNov 4, 20255.0Steven was awesome!
- APAliceson PeppelsOct 10, 20255.0The plumber in the world. Very respectful and knowledge.
- MMMIGUEL MIRANDASep 24, 20255.0Wow thank you Quinton for the great and fast service!
Frequently Asked Questions About 911 Restoration of Des Moines
What types of restoration services does 911 Restoration of Des Moines offer?
911 Restoration of Des Moines provides water damage restoration, fire disaster recovery, mold removal, flood disaster recovery, and mold inspection services.
Is 911 Restoration of Des Moines open 24/7?
Yes, 911 Restoration of Des Moines operates 24 hours a day, every day of the week, including weekends.
How can I contact 911 Restoration of Des Moines for emergency restoration?
You can reach 911 Restoration of Des Moines by calling their main phone number at +1 515-206-8720.
Where is 911 Restoration of Des Moines located?
The business is located at 550 S 2nd Street, Des Moines, IA 50047, United States.
What should I expect from the restoration process at 911 Restoration of Des Moines?
Their restoration process focuses on reducing stress by providing clear communication on each step, including what is happening, what comes next, and projected timelines.
Which nearby services can assist with plumbing or HVAC issues related to water damage?
Nearby you can find 1-Tom-Plumber and Wyckoff Heating & Cooling, both offering plumbing and HVAC services to assist with related repairs.
Are there nearby places where I can handle insurance matters related to restoration?
Yes, Nationwide Mutual Insurance Company and Goodhue Nolte Insurance are nearby agencies to help with insurance claims for restoration services.
What local spots can I visit near 911 Restoration of Des Moines for food and convenience?
Nearby you can visit Casey's General Store for convenience shopping or Fiss' Delicatessen for food, ice cream, and fast casual dining.
Are there outdoor recreational areas close to 911 Restoration of Des Moines for customers to relax?
Yes, Summerset Trail Trailhead and Summerset Bike Trail are nearby parks offering hiking, mountain biking, and skate park activities.
Does 911 Restoration of Des Moines provide services for both residential and commercial properties?
Yes, they offer disaster recovery and restoration services for both residential and commercial properties.