Business Details
About
Emergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater Service
Viper Drain Cleaning provides emergency plumbing services, drain cleaning, plumbing, unclogging services, sewer main lines, and water heater replacement and installations to the Council Bluffs, IA area.
Location
Viper Drain Cleaning - Plumber Council Bluffs, IA
2110 23rd Ave. B, Council Bluffs, IA
51501, United States
Hours
Reviews
4.7
274 reviews
5 stars
247
4 stars
9
3 stars4
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for being professional, knowledgeable, and courteous during their service.
Timeliness
Many reviews highlighted the quick response times and punctuality of the service, with technicians often arriving within an hour.
Quality of Service
Overall, customers reported high satisfaction with the quality of work performed, noting thoroughness and effective problem resolution.
Communication
Customers appreciated clear communication regarding pricing and service details, with many mentioning that technicians explained issues in understandable terms.
Mixed Scheduling Experiences
Some customers expressed frustration with scheduling issues, including rescheduling and delays, which affected their overall experience.
- OCOmar ChaidezJan 3, 20265.0Great people to work with always on time!!!
- JBJoseph BryanJan 2, 20265.0We had our main sewer line back up, Cole came out and snaked and video inspected our main sewer line and determined the blockage was in the city sewer. He then got in contact with his boss and organized the city workers to come out and hydro jet the city sewer which cleared the blockage and fixed the issue. He was very thorough, knowledgeable, and professional and helped to resolve our issues. I would highly recommend
- DTDawson troutnerDec 31, 20255.0My go to anytime my business or house needs anything related to drains, piping, or plumbing! These guys are awesome, efficient, and not just worried about making a buck! They’ve got some of the best prices in the Metro and not only that, some of the best service too! I can’t recommend them enough. Day or night they’ll make you right!
- BCBobbi CalderonDec 18, 20255.0Called today with an issue on my sink. Had a tech there within an hour or so. Very polite and respectful. New what needed to be done and completed the work. Have used them before and have always had good service. Would recommend!
- KKKJ KephartDec 12, 20255.0I’ve had viper out a couple times for several different things, the most recent was a full main sewer line replacement. It was quick, and Alex communicated everything so I wasn’t stuck wondering what the next steps were. I will always call viper drain for our plumbing needs.
Frequently Asked Questions About Viper Drain Cleaning - Plumber Council Bluffs, IA
What should I do to prepare for my service?
To prepare for your service appointment with Viper Drain Cleaning, ensure clear access to the problem area. Remove any items blocking the way to drains or plumbing fixtures. If possible, gather information about the issue, such as when it started or any unusual sounds or smells. This preparation helps our plumbers work efficiently and effectively during the service call.
Do you offer any guarantees or warranties for your work?
At Viper Drain Cleaning, we stand behind the quality of our work. We offer a satisfaction guarantee on our plumbing services. If you experience any issues with the work we've performed, please contact us promptly. We'll return to address the problem at no additional cost, ensuring your complete satisfaction with our services.
What services does Viper Drain Cleaning - Plumber Council Bluffs, IA offer?
Viper Drain Cleaning provides a comprehensive range of plumbing services in Council Bluffs and surrounding areas. Our offerings include emergency plumbing repairs, drain cleaning, pipe repair and replacement, water heater services, and sewer line maintenance. We specialize in addressing urgent plumbing issues promptly and efficiently, ensuring minimal disruption to your home or business.
Do you offer same-day estimates?
Yes, we offer same-day estimates for your convenience.
Do you offer emergency services?
Yes, we offer 24-hour emergency plumbing, water heater repair, and drain cleaning.
Are you licensed?
We are licensed, insured, and bonded to provide service of the highest quality.
What services does Viper Drain Cleaning provide?
Viper Drain Cleaning offers emergency plumbing services, drain cleaning, plumbing repairs, unclogging services, sewer main line repairs, and water heater replacement and installations in the Council Bluffs, IA area.
Are emergency plumbing services available 24/7?
Yes, Viper Drain Cleaning provides 24/7 emergency plumbing, water heater repair, and drain cleaning services.
How should I prepare for my plumbing service appointment?
Ensure clear access to the problem area by removing any items blocking drains or fixtures. Gather information about the issue such as onset time or unusual sounds to help the plumbers work efficiently.
Does Viper Drain Cleaning offer any guarantees or warranties?
Yes, the company offers a satisfaction guarantee on their plumbing services and will address any issues at no additional cost to ensure complete customer satisfaction.
Can I get a same-day estimate for plumbing services?
Yes, Viper Drain Cleaning offers same-day estimates for your convenience.
Is Viper Drain Cleaning a licensed and insured company?
Yes, they are licensed, insured, and bonded to provide high-quality plumbing services.
What payment options does Viper Drain Cleaning accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What nearby automotive repair services can I visit in Council Bluffs?
Near Viper Drain Cleaning, you can find automotive repair services such as Creative Auto Solutions, Syndicate Diesel, and 5 Star Auto Repair, which can assist with vehicle maintenance before or after your plumbing appointment.
Are there nearby places to eat or relax around Viper Drain Cleaning?
Yes, there are several nearby restaurants and relaxation spots including Chester's Chicken, Hog Stop Restaurant, The Porch, The Salty Dog Bar & Grill, and U Nails & Spa to enjoy before or after your visit.
Where can I find nearby financial services or ATMs near Viper Drain Cleaning?
Nearby financial amenities include Bitcoin Depot - Bitcoin ATM, DigitalMint Bitcoin ATM, Coinsource Bitcoin ATM, Western Union, and EZ Money Check Cashing, offering convenient access to money transfer, currency exchange, and check cashing services.