Business Details
About
PlumberSeptic System ServiceSewer & Drain CleaningGrease Traps
Draintech Plumbing Drain Cleaning Hydro Jetting, in Ames, IA, is your one-stop shop to solve all of your plumbing and drainage issues since 1990. We have an impressive amount of experience in unclogging drains and ensuring pipes and lines are running efficiently. Let our courteous, dependable, friendly plumbers provide more information or a quote for service. We are there when you need us the most! For septic tanks and systems, drain cleaning, septic pumping and more, give us a call!
Location
Draintech Plumbing Drain Cleaning Hydro Jetting
2825 Wakefield Circle, Ames, IA
50010, United States
Hours
Reviews
4.4
144 reviews
5 stars
116
4 stars
8
3 stars1
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are mixed reviews regarding customer service, with some customers praising the friendly and helpful staff, while others reported issues with communication and unreturned calls.
Professionalism
Many customers highlighted the professionalism and efficiency of the technicians, noting their ability to explain issues clearly and perform work effectively.
Timeliness
Several reviews mentioned quick response times and prompt service, although there were also complaints about missed appointments and lack of communication regarding delays.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, often noting that the technicians were thorough and knowledgeable.
- ADAndrew DongDec 12, 20251.0Give me fault information. Hang up on me and now refuses to take my call.
- CDC DOct 30, 20255.0Big shoutout to Drain Tech - the only plumbing company I truly trust. Will and Kaden removed my old dishwasher, installed the new one, and even cut and replaced a leaking main waterline pipe that I thought was just water from my sump pump. They were professional, personable, and efficient. When you call for service, you will probably speak with Linda. She is always friendly and helpful. Honest, fair, and top-notch service every time.
- TRTonya RockSep 2, 20255.0Quick and successful! Thank you! Kenyon did an amazing job.
- SRSara ReeceAug 16, 20251.0Wow, very disappointed in their customer service. I made an appointment and was given a window of 1-3pm. Fine. Took the afternoon off and waited until 2:50pm to call the office and find out if we needed to reschedule. The office person said that she would inquire and call me right back. I waited another hour (it's now 4pm) and called again. Got the answering machine. Never got a call or an apology. That is not how you run a business! If you're running that late it is imperative to communicate that to whoever is waiting. What a waste of an afternoon.
- DRDerek ReimerJul 30, 20255.0Had a plugged drain and the tech that came out, Trey, was so impressive. Professional, detailed, so neat and clean in a messy job, and all with a great attitude. Even listened to my kids stories while he worked! Beyond impressed with him and his service.
Frequently Asked Questions About Draintech Plumbing Drain Cleaning Hydro Jetting
Where is Draintech Plumbing Drain Cleaning Hydro Jetting located?
Draintech Plumbing Drain Cleaning Hydro Jetting is located at 2825 Wakefield Circle, Ames, IA 50010, USA.
What are the operating hours of Draintech Plumbing Drain Cleaning Hydro Jetting?
Draintech Plumbing Drain Cleaning Hydro Jetting is available 24/7, every day of the week.
What plumbing services does Draintech Plumbing Drain Cleaning Hydro Jetting offer?
They offer various plumbing services including drain cleaning, hydro cleaning, septic pumping and inspections, grease traps, sewer service and repair, water heaters, sump pumps, and plumbing fixtures.
Which brands does Draintech Plumbing Drain Cleaning Hydro Jetting work with?
They work with brands such as Rheem, Bradford White, State, AO Smith, Liberty, Blue Angel, Hydromatic, WolverineBrass, Mansfield, Delta, and Sterling.
How can customers contact Draintech Plumbing Drain Cleaning Hydro Jetting for service or inquiries?
Customers can contact them by phone at +1 515-233-3700 or via email at contact@drain.tech.
Which cities does Draintech Plumbing Drain Cleaning Hydro Jetting serve?
They serve Ames, Nevada, Boone, Story City, Slater, and Huxley in Iowa.
What payment options are accepted at Draintech Plumbing Drain Cleaning Hydro Jetting?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can customers visit nearby places of interest when visiting Draintech Plumbing Drain Cleaning Hydro Jetting in Ames?
Yes, customers can visit nearby places such as Story Construction for home improvement needs, Ames Pet Resort for pet services, or Four Seasons Park for outdoor recreation before or after their visit.
Are there other plumbing service providers near Draintech Plumbing Drain Cleaning Hydro Jetting?
Yes, nearby plumbing providers include Benjamin Franklin Plumbing and Neighbors Heating, Cooling, Plumbing, Geothermal & Radon, which could be alternatives or complementary service options.
How can the nearby transportation and service providers support customers visiting Draintech Plumbing Drain Cleaning Hydro Jetting?
Transportation services like Durham School Services can facilitate easy travel, while local contractors such as Todd & Sargent or Total Insulation Mechanical may collaborate for construction or repair projects alongside plumbing services.