Hawaii's most comprehensive locally owned disaster recovery firm, here for you when you need us most. MD Restoration is a locally owned and operated commercial and residential restoration company. MD Restoration is an IICRC Certified Firm as well as licensed asbestos contractor and general building contractor. We sincerely hope that you don't have to experience an unfortunate water loss event or disaster situation, but if you do, please give us a call.
MD restoration was hired to do the repairs to my apartment by the property management company after the unit above had a leak. The lack of communication was appalling.
We had set a date when the the damaged ceiling was to be removed but no one contacted me when workers would arrive, what needed to be done on my end to clear space for the workers, and to arrange access to the unit. I awoke to them knocking on my door and returned the following day to my stuff strewn across multiple rooms of my house. I could have packed it up, I could have been up and ready but nothing was communicated. Even when the demo work was done, they texted that they would communicate when clearance to reenter the unit would be but I heard nothing back and called the next day as I was checking out of my hotel only to find that work had been completed the day before and that they again, "thought they had messaged me." The following day they returned to put in the drywall for the ceiling, but again, no communication about arrival times or work that was being done and how long they would be in the unit. I've given up contacting the coordinator and just talk with the construction crew as they actually contact me and inform me of all the important information.
I would have fired them and hired a new company if it were my unit and not the property management coordinating the repairs.
AC
Andy Chan
Jul 9, 2013
2.0
I am a General manager at a condo complex, called MDS due to high recommendations and positive reviews on google. Response time was great, removal of mold was also top notch (but read Below for more on that). The repair on the other hand, lets just say I have no good things to say about the repair work. Repairs where laser straight if you turned your head sideways and looked at it crossed eyed. Its like they had no idea what a level was, this was from 7-10 ft away. Up close just never seen such bad work, what makes it worse they tried to pass it off as complete. Demanding payment when JOB IS NOT COMPLETE. I should have checked Y E L P after reading the negative reviews there I would not have used MDS Restoration and Cleaning. They where constantly trying to get the homeowner to sign off on the work so they can just walk away free and clear. No company with any integrity at all should ever do work like this.
To continue on the mold the removal was top notch for the mold that they decided to remove. Bottom of drywall next to door visible 3 inch by 3 inch section all black, window frames black with mold. I'm not the expert I could see this, looked exactly the same as all the mold they removed they just decided to skip stuff.
I've been in the business for over 10 years dealt with many companies, some good some bad. Normally the bad ones I just shrug my shoulders and move on. MDS excels at poor workmanship I have no choice but to do a review, in hopes of sparing someone throwing away good money.
EC
Ethan Clay
Nov 12, 2011
5.0
Great company and super reliable service! The tech was very friendly!
What types of restoration services does MD Restoration offer?
MD Restoration offers water damage restoration, mold removal, carpet cleaning, fire damage restoration, asbestos abatement & removal, and general contractor services.
Is MD Restoration certified for specialized restoration work?
Yes, MD Restoration is an IICRC Certified Firm, an EPA Lead-Safe Certified Firm, and a licensed asbestos contractor and general building contractor.
Where is MD Restoration located?
MD Restoration is located at 2343 N King St, Honolulu, HI 96819, United States.
What are the business hours of MD Restoration?
MD Restoration operates 24 hours a day, 7 days a week, including holidays.
How can I contact MD Restoration for emergency restoration services?
You can contact MD Restoration by calling their main phone number: +1 808-528-3434.
Does MD Restoration have an online presence where I can follow updates?
Yes, you can follow MD Restoration on LinkedIn, YouTube, Facebook, and Instagram (@mdrestore).
What nearby dining options are available near MD Restoration?
Nearby dining options include Simply Ono, Da Sugar Mill seafood restaurant, Mitsu-Ken Okazu and Catering (Japanese restaurant), and the Simply Ono Lunch Wagon food truck, offering customers convenient meal choices before or after their visit.
Are there automotive services close to MD Restoration for customers' convenience?
Yes, customers near MD Restoration can find automotive services such as Honolulu Towing, AmazingAuto repair, New City Nissan dealership and brake service, and European Auto Specialists auto repair and body shop nearby to handle vehicle needs efficiently.
What local schools and childcare facilities are near MD Restoration?
Nearby educational facilities include Kalihi Child Care and Pre School, Saint John The Baptist Catholic School, Kulia Academy public elementary school, Fern Elementary School, and St. John the Baptist Catholic Church Hawaii, allowing families visiting MD Restoration to consider local education options.
What types of customers might benefit from MD Restoration's disaster recovery services in Honolulu?
Commercial and residential property owners in Honolulu who experience water loss, fire damage, mold issues, or asbestos concerns can benefit from MD Restoration's comprehensive disaster recovery and general contracting services.