Business Details
About
Flooring Store
American Carpet One Floor & Home is a locally-owned flooring store in Honolulu, HI. We carry quality carpets, hardwood, luxury vinyl, tile and more in a wide range of styles and prices. We also offer Healthier Living Installations, tile backsplashes, window treatments, and moisture vapor floor treatments. Visit us in store or online to learn more.
Location
Hours
Reviews
4.9
1,144 reviews
5 stars
1,099
4 stars
32
3 stars5
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, helpfulness, and responsiveness of the sales and installation teams throughout the entire process.
Installation Quality
The installation teams received high marks for their workmanship, attention to detail, and efficiency, with many customers expressing satisfaction with the final results.
Communication
Customers appreciated the clear communication from both sales representatives and installers, which contributed to a smooth experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to sales practices and product availability that highlighted inconsistencies in service.
Timeliness
Most customers noted that the installation was completed on time or ahead of schedule, which was a significant factor in their overall satisfaction.
- DCDee Choi1 day ago5.0Alan, Josh , and Dion did a fantastic job laying carpet in our bedrooms. Everything fit perfectly and they took care that the transitions to my tile and lvp floors were seamless, so i didn't have to get threshholds or strips. Thanks so much guys!! Oh and I almost forgot. Thank you Sean, for being the most thorough, polite, and gracious salesman I have ever had!!
- MOMonica Ornellas4 days ago5.0We are so happy with the our beautiful new vinyl plank floors downstairs and vinyl sheeting in the bathrooms, and pleased with the installation experience. The install team - David, Shayden, Chris T, Pono, and Anthony - were always punctual, and very courteous, neat, and professional. They worked quickly and efficiently, and kept us informed throughout the 5-day install. We are so glad we went with AFH, would use them again, and will recommend them to others.
- SWSam WolffNov 15, 20255.0Had an excellent experience working with American Floor and Home and working with Jakob. Fantastic customer service and highly recommend them for anyone looking for materials.
- HHHugh HazenfieldNov 7, 20255.0We are very pleased with everything about our kitchen floor replacement. Our salesman, David Sur (D.J.), was very patient and helpful with our picking out the flooring. The installers, David, Anthony, and Shaden, came promptly on time each day. They were very mindful of our neighbors about making any noise. They accomplished an outstanding difficult fitting of diagonal boards in an oddly-shaped kitchen, and they were careful to clean up any dust or dirt throughout the area and on the lanai. I recommend American Floor & Home without reservation.
- MPMike PayneOct 22, 20255.0Geena and her team knocked it out of the park. Awesome job from start to finish. Geena provided a stress-free environment for us to make decisions and provided great ideas and options throughout the selection process. The carpet team (Ton and Fusi) and the laminate team (David, Shayden, Nolan, Pono, and Scott) were terrific and the results were amazing. Both teams were prompt, accommodating, hardworking, and professional throughout the installation process. You couldn’t ask for anything more. Thanks again.
Frequently Asked Questions About American Floor & Home
What flooring products does American Floor & Home offer?
American Floor & Home offers a variety of flooring options including carpets, hardwood, luxury vinyl, and tile in a wide range of styles and prices.
Where is American Floor & Home located?
American Floor & Home is located at 302 Sand Island Access Rd, Honolulu, HI 96819, USA.
What are the store hours for American Floor & Home?
The store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Can I contact American Floor & Home via email?
Yes, you can reach American Floor & Home via email at anthony.buhain@tcs-hawaii.com.
Does American Floor & Home provide any additional services beyond flooring?
Yes, they offer Healthier Living Installations, tile backsplashes, window treatments, and moisture vapor floor treatments.
What types of remodeling services does American Floor & Home offer?
They provide services as a kitchen remodeler and bathroom remodeler, in addition to flooring solutions.
Which nearby flooring and home improvement stores are close to American Floor & Home?
Nearby stores include International Tile Inc and Jarrett Floors of Hawaii, both specializing in flooring and home improvement products.
Are there any nearby food options near American Floor & Home for customers?
Yes, customers can visit Tatsuo's, a nearby Japanese restaurant diner, or New Hope Coffee Company and NH Cafe, which offer café and brunch options.
What nearby educational institutions can customers find near American Floor & Home?
Nearby educational institutions include Pacific Rim Christian University and Pacific Rim Bible College, providing higher education opportunities in the area.
How can customers learn more about American Floor & Home online?
Customers can visit their website at https://www.americancarpetone.com/ or check their Facebook page at https://www.facebook.com/104794222894006.