Business Details
About
Roofing ContractorChimney ContractorMetal FabricatorSiding ContractorGutter Cleaning Service
Chastain Roofing provides roofing, specialty roofing services, doors and windows, siding, and gutters in the Atlanta Metro, GA area.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
183 reviews
5 stars
174
4 stars
3
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the responsiveness and professionalism of the staff, particularly mentioning individuals like Brad and Seth for their helpfulness and communication.
Quality of Work
The quality of roofing and gutter installation received high marks, with many reviews highlighting the thoroughness and craftsmanship of the work done.
Efficiency
Many customers noted the quick turnaround times for both estimates and project completion, often mentioning that jobs were completed in a single day.
Transparency
Customers appreciated the honest and transparent pricing, with no upselling or hidden costs, which contributed to their trust in the company.
Follow-Up
Chastain Roofing was commended for their follow-up after service, ensuring customer satisfaction and addressing any concerns that arose post-installation.
- DWDan WalkerNov 10, 20255.0Everything from the initial visit and estimate to completing the work was exceptional. Seth explained the issues with the gutters and what was necessary to fix the problem. The problems were solved in a short period of time on the first try and everything looks great. I'm very happy with Chastain Roofing and highly recommend them!
- NNnmvconsultingNov 6, 20255.0Super impressed with Chastain. I submitted the request for quote on line on a Sunday night and received a call from Ari/Brett and team the next day. They followed up daily and the work was completed with photo evidence and an easy to pay invoice by that Thurs. The main thing I appreciated was follow up and communication. The other company hasnt responded yet. If Chastain can add the ability to pay an invoice on line via smartphone that would be even better. Will use them again
- MMmy mailbox7gNov 6, 20255.0We have used Chastain Roofing for over 25 years now on multiple projects. If you ever want the job done right the first time and value a quality roof that doesn't ever leak, then Chastain should be your only call. They will also work hard to keep an aging roof alive until replacement becomes the only option. The staff has done this work for decades and can be trusted completely to design and install solutions for even the most problematic roof designs. Service after the sale is top notch as well. Syd O.
- RCRobin CasasOct 24, 20255.0wonderful company to work with Colton was very helpful
- JMJan McAfeeOct 20, 20255.0Getting my roof replaced was easy! Seth came out quickly, explained the estimate thoroughly and answered all my questions. They sent me a list of local homes with the colors we were interested in so we could see the real thing. Installation was quick and the new roof looks great. There was a minor issue caught in the walkthrough, but they came out the next day and repaired it. We are very happy with the process and the results.
Frequently Asked Questions About Chastain Roofing
How long does a roof replacement take?
The duration of a residential roof replacement typically ranges from one to two days. The exact timeframe depends on factors such as the size of the roof, prevailing weather conditions, and the specific roofing materials being used.
What roofing materials do you offer?
Our roofing services include the installation of asphalt shingles, metal roofing systems, and flat roofing solutions. Each of these materials offers distinct advantages, varying lifespans, and different price points to suit diverse customer needs.
How much does a new roof cost?
The cost of a new roof varies based on factors such as size, chosen materials, and installation complexity. Typically, homeowners invest between $8,000 and $15,000 for a complete roof replacement. We provide complimentary estimates to ensure transparency in pricing for our clients.
Do you offer roof repair or just full replacements?
We offer both roof repair and replacement services. Our repair services address issues such as leaks, storm damage, and missing shingles. It's important to note that not all roofing issues require immediate full replacement.
Can you work with my insurance company?
Yes, we are experienced in working with insurance companies. We provide assistance with storm damage claims and collaborate directly with insurers to streamline the process for our clients.
How long does a roof replacement usually take at Chastain Roofing?
A residential roof replacement typically takes one to two days, depending on roof size, weather, and materials used.
What roofing materials are offered by Chastain Roofing?
They offer asphalt shingles, metal roofing systems, and flat roofing solutions, each with different benefits and lifespan.
What is the typical cost of a new roof with Chastain Roofing?
Roof replacement costs vary by size and materials, generally between $8,000 and $15,000, with complimentary estimates available.
Does Chastain Roofing provide roof repair services or only replacements?
They provide both roof repair and replacement services, including fixing leaks, storm damage, and missing shingles.
Can Chastain Roofing assist with insurance claims?
Yes, they work with insurance companies to assist with storm damage claims and streamline the process for clients.
What are the business hours for Chastain Roofing?
Chastain Roofing is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends.
What languages does Chastain Roofing support?
They provide services in English and Spanish.
Which payment options does Chastain Roofing accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are wheelchair accessible entrances and parking available at Chastain Roofing?
Yes, they have wheelchair accessible entrances and parking, and offer onsite services.
What nearby businesses can customers visit before or after Chastain Roofing?
Customers can visit nearby places like Eco-Clean Experts LLC for home cleaning services, Shine Guys Extreme Detailing LLC for auto detailing, and Vignette Cellars for wine and food experiences.