Business Details
About
Plumber
Action Plumbing Company provides appliance installations, drain and pipe services, gas line services, septic and outdoor services, and specialized plumbing services to the Fayette County, GA area.
Location
Hours
Reviews
4.1
63 reviews
5 stars
47
4 stars
1
3 stars
1
2 stars0
1 star
14
- CCCharliJul 29, 20251.0I had a very deceptive and frustrating experience with Action Plumbing Company. I was quoted a $145 service call fee over the phone, with the clear understanding that it would be applied toward the cost of any needed repair. A technician came to my home, assessed the situation, and determined it was actually a septic issue—not something they handle. No repair was done, and no plumbing service was performed beyond the diagnostic. However, I was later billed $495. I immediately contacted the company to dispute the charge and asked to speak with a manager or owner. I was told that no one was available and that the invoice would not be adjusted. I was only allowed to speak with front desk staff, who insisted on full payment and threatened to send the charge to collections. I ultimately had to pay a licensed septic company the next business day to resolve the issue, and I have receipts showing that the problem was septic-related. Action Plumbing provided no repair, no follow-up, and no transparency about the inflated charge. They also refused to provide documentation explaining how they arrived at the $495 amount. This is a predatory, bait-and-switch practice. I was quoted one price, received no service, and then was billed over three times what I agreed to. If you value honest communication, fair and transparent pricing, and ethical business practices, I strongly recommend going elsewhere.
- SWsarah woodJun 23, 20255.0A little rough start last week, but Travis and Tyler just left after resetting a new commode. Excellent job that needed a little adjustment to the floor flange and great guys to have working in the house.
- SDShaye DunnMar 30, 20195.0Had a pipe to break in my kitchen Thursday night. Ben from Action Plumbing was dispatched and quickly made the repair. Great price, too!! Way less than I expected for an after hours service call.
- BFBrandy FreemanFeb 27, 20185.0Superior customer service and highly skilled workmanship! I have used Action numerous times and they have exceeded my expectations every time. I would highly recommend!
Frequently Asked Questions About Action Plumbing Company
What should I do in a plumbing emergency?
In a plumbing emergency involving leaks, sewage, or water, your first step should be to shut off the main water supply. Then, contact our team immediately. Don't delay calling us, even if you're dealing with the aftermath. It's also advisable to turn off your water heater. For electric water heaters, if it's safe, cut the power to preserve the heating elements. While waiting for our service, try to contain small leaks with towels or buckets. The EPA reports that 10% of homes waste 90 gallons or more daily due to leaks. To relieve pressure in your pipes, turn on an outdoor faucet. Always rely on professional plumbers to ensure the issue is fully resolved. Contact us for more information.
How long should a water heater last, and when should I replace it?
Our team advises that water heaters typically last between 8 to 12 years. Signs that it's time for a replacement include premature hot water depletion, rusty water, leaks, or unusual noises. We recommend planning for a replacement approximately every decade. Regular maintenance, such as flushing out rust, silt, and debris, can help extend your water heater's life beyond its warranty period. If you're experiencing water heater issues, don't hesitate to reach out to Action Plumbing Company for assistance.
How often should I replace my sump pump?
According to our experts, sump pumps generally have a lifespan of about ten years, though they may start to show signs of wear around the seven-year mark. Once your sump pump reaches seven years old, it's wise to have it inspected regularly. For more information about sump pump maintenance and replacement, please contact our plumbing company.
What should I do in case of a plumbing emergency?
In a plumbing emergency like leaks or sewage issues, first shut off the main water supply and your water heater if possible. Then, contact Action Plumbing Company immediately for professional help. Meanwhile, contain leaks with towels or buckets and relieve pipe pressure by opening an outdoor faucet.
How long does a typical water heater last and when should I replace it?
Water heaters usually last 8 to 12 years. Replace yours if you notice premature hot water loss, rusty water, leaks, or strange noises. Regular maintenance can extend its life beyond the warranty period.
When should I inspect or replace my sump pump?
Sump pumps have a lifespan of about 10 years but may need inspection starting at 7 years. Regular check-ups can help determine when replacement is necessary.
What services does Action Plumbing Company offer?
They provide appliance installations, drain and pipe services, gas line and septic services, and specialized plumbing services for residential and commercial clients in Fayette County, GA.
What are Action Plumbing Company's business hours?
Their regular hours are Monday to Friday from 8:00 AM to 5:00 PM. They are closed on weekends and major holidays but offer emergency services 24/7/365 including after hours, weekends, and holidays.
What payment options does Action Plumbing Company accept?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa for payment.
What brands does Action Plumbing Company work with?
They work with well-known brands such as American Standard, Bradford White Water Heaters, Kohler, MOEN, and Rinnai.
Where is Action Plumbing Company located?
Their address is 1520 Senoia Rd, #C, Tyrone, GA 30290, United States.
Are there any nearby places of interest around Action Plumbing Company?
Yes, nearby places include GA Central Electrical (electrician and commercial contractor), Southside Elite Baseball & Softball Training Academy, Baseball Lab (sports and recreation venue), and several gyms like Athletic Advantage and D'Elite Fitness. Customers might visit these locations for complementary services or activities before or after plumbing service visits.
How can nearby places like GA Central Electrical or Baseball Lab help customers visiting Action Plumbing Company?
Customers can coordinate their plumbing service visits with trips to nearby places. For instance, GA Central Electrical offers electrical contracting services complementing plumbing needs, while sports venues like Baseball Lab and Southside Elite offer recreational activities to enjoy before or after appointments.