Business Details
About
Water Damage RestorationFire & Water Damage RestorationMold Removal
Water damage restoration service in DeKalb County, Georgia
Location
United Water Restoration Group - Atlanta North
5990 Unity Dr, Norcross, GA
30071, United States
Reviews
4.8
127 reviews
5 stars
119
4 stars
2
3 stars1
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and kindness of the staff, particularly highlighting individuals like Anne Marie, Isaiah, and Dennis.
Communication
Many reviews noted excellent communication throughout the restoration process, with staff keeping customers informed and addressing their concerns promptly.
Professionalism
The team was frequently described as professional, knowledgeable, and efficient, with many customers expressing satisfaction with the quality of work performed.
Insurance Assistance
Several customers appreciated the company's ability to work seamlessly with insurance companies, helping to alleviate stress during the claims process.
Mixed Experiences
While most feedback was positive, a few reviews mentioned issues with service quality and communication, indicating that experiences can vary.
- KWKen WoodsNov 13, 20255.0High Quality job! Coordination of work and all appropriate documentation was promptly provided during and when job was concluded. On-site technicians (Jemetric Walker and Isaiah Saucedo) were excellent to work with. Participated in on-site meeting with client and insurance claims adjuster to confirm and agree on remediation needs and methods. Excercised caution with machinery and equipment being careful not to disturb or damage items within proximity of work area. Arrived promptly each day and policed work area when leaving. Highly recommend this company.
- SMScott MuirNov 4, 20255.0The owners, Dennis and Ann Marie Lagasse, were amazing! They responded quickly to take care of our water damage and treated us like family. Their employees Isaiah and Andrew, were also excellent to work with, professional, friendly and thorough. Top-notch customer service from start to finish. I highly recommend giving them a call for any water-related cleanup or repair needs. Thank you.
- MHMichael HolleyOct 22, 20255.0UWRG were the best! Dennis, Anne Marie, and Faye were a pleasure to work with throughout the process. Isaiah and his team did wonderful work on site. They worked great with my insurance company as well. As a new homeowner the water/mold damage was all very overwhelming but they made everything so easy! I will definitely be recommending them to any of my friends when they buy their own homes. Hopefully they have no issues but if they do I know who to recommend.
- KWKaren WilliamsSep 22, 20255.0I just had my second experience with the team at United Water Restoration. In both cases, they took one of the most unpleasant situations and worked with us to smooth things out. They were available to come onsite quickly in both cases to assess the damage. Also in each experience, they provided advice which was clearer than what another company had recommended to us. They put us at ease early on. As each case unfolded, their team was available to answer any questions we had. A big plus for us was that they arrived when they committed. They worked with our insurance adjuster to ensure the best support for us.
- WHWillie HoltAug 5, 20255.0We have used UWRG three times with “outstanding” results. They are true professionals, do superb work, explains the process in great detail, and are very reasonably priced. They also have great team of referrals to complete the entire job. With UWRG, you don’t need to call anyone else. They are the BEST. Thanks for a job very well done. Willie Holt (Colonel USAF Retired)
Frequently Asked Questions About United Water Restoration Group - Atlanta North
What services does United Water Restoration Group - Atlanta North provide?
They offer water damage restoration, fire & water damage restoration, and mold removal services in DeKalb County, Georgia.
Where is United Water Restoration Group - Atlanta North located?
They are located at 5990 Unity Dr, Ste BI, Norcross, GA 30071, USA.
How can I contact United Water Restoration Group - Atlanta North?
You can call them at +1 404-935-5670 or use their toll-free number +1 800-430-5838.
What is the website for United Water Restoration Group - Atlanta North?
Their website is https://unitedwaterrestoration.com/.
What time zone is United Water Restoration Group - Atlanta North in?
They operate in the America/New_York time zone.
Are there party supply stores near United Water Restoration Group - Atlanta North?
Yes, PS Helium & Balloons and AJ Party Rentals & Creations Corp are nearby for party supplies and event planning needs.
Where can I find automotive repair services near United Water Restoration Group - Atlanta North?
Elegance Auto Repair and MCL Mobile Fleet Services, Inc. offer automotive repair services close by.
Are there places to shop and dine near United Water Restoration Group - Atlanta North?
Yes, Lucky Bucks is nearby offering shopping, video games, and American restaurant options.
What nearby services can assist with document shredding?
PROSHRED® Georgia provides shredding services near United Water Restoration Group - Atlanta North.
What religious organizations are near United Water Restoration Group - Atlanta North?
Templo Ebenezer Pentecostal Church and Dharmic Sabha Of Georgia Inc are nearby religious organizations.