Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their willingness to explain issues and provide options.
Response Time
The company is noted for its quick response times and ability to schedule same-day appointments.
Quality of Work
Most reviews reflect satisfaction with the quality of repairs and maintenance performed, although there are some concerns about upselling and diagnosis accuracy.
Follow-Up and Support
Customers appreciated the follow-up service and support provided after initial repairs, indicating a commitment to customer satisfaction.
SS
Sandy Still
4 days ago
5.0
Steve was very nice and honest. I appreciated that he gave me his opinion of what he would do.
Thanks again
RC
Richard A. Cochran
Nov 15, 2025
5.0
Justin from One Hour Heating and Air was very professional. He arrived on time and replaced my thermostat in just a few minutes. He, then, demonstrated how it worked. Thank you Justin.
WF
Whyte Family
Nov 15, 2025
5.0
Sean was excellent. He came right on time, listening to my concerns, and educated me on what my “blown candle” smell really was. Turns out it was nothing and he still had a smile on his face and spent time telling me how the system works and when I should have concerns in the future. I would easily use this company again and ask for Sean specifically.
KL
Kimberly Leos
Nov 11, 2025
5.0
Scotty did an excellent job! Very knowledgeable of the system and extremely professional and answered all our questions!!!
TT
TJ
Nov 10, 2025
5.0
Although I wasn’t present when Justin Smith fixed my AC unit, i truly appreciate the good work done. He restored the unit to a perfect state. Thanks Justin 👍
Frequently Asked Questions About One Hour Heating & Air Conditioning
What are the operating hours of One Hour Heating & Air Conditioning?
One Hour Heating & Air Conditioning operates 24 hours a day, 7 days a week, ensuring service availability at any time.
Where is One Hour Heating & Air Conditioning located?
They are located at 3433 Diversified Dr, Loganville, GA 30052, USA.
How can I contact One Hour Heating & Air Conditioning for service or inquiries?
You can reach them by phone at +1 678-201-7191 or via email at dispatch.0447@onehourair.com.
What services does One Hour Heating & Air Conditioning offer?
They provide HVAC contracting, air conditioning, heating, air quality consulting, solar heating, heating equipment supply, and air duct cleaning services.
Since when has One Hour Heating & Air Conditioning been in business?
They have been established since 2002, providing reliable HVAC services.
Does One Hour Heating & Air Conditioning have an online presence where I can learn more?
Yes, they have a website at https://www.onehourheatandair.com/atlanta and a Facebook page at https://www.facebook.com/246842895379797.
What fitness options are nearby that I can visit before or after my appointment?
Dunamis Performance Training, a boot camp and sports club, is nearby for an active lifestyle workout before or after your visit.
Are there any pet service facilities near One Hour Heating & Air Conditioning?
Yes, The Dog Spot Loganville and The Dog Spot Training & Enrichment Center are nearby for pet grooming and training services.
Where can I find automotive services in the vicinity of One Hour Heating & Air Conditioning?
Nearby automotive options include Grayson Automotive, Prestige Automotive, and Loganville Auto Service Center for repairs and maintenance.
Are there dining options close to One Hour Heating & Air Conditioning where I can grab a meal?
Yes, Taco Boy Street Mex and Hacienda Castrejon, serving Mexican and seafood cuisine, are nearby dining choices.