Business Details
About
Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration Service
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more.
24/7 Emergency Response, No Matter What
In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible.
Personalized Service Meets National Resources
Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes.
Our Human-Powered Difference
Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need.
Together, we will help you Restore, Rebuild and Rise.
Location
FIRST ONSITE Property Restoration
3700 Kennesaw S Industrial Drive NW, Kennesaw, GA
30144, United States
Hours
Reviews
4.6
104 reviews
5 stars
93
4 stars1
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, communication, and responsiveness of the staff, particularly project managers like Andy, Luke, and Randy.
Quality of Work
Overall, the quality of restoration and repair work received positive feedback, with many customers noting thoroughness and attention to detail.
Negative Experiences
Some customers reported issues with unprofessional behavior, poor communication, and dissatisfaction with the quality of work, leading to significant complaints.
Timeliness
While many reviews highlighted prompt service, there were also mentions of delays and issues with project management that affected timelines.
Insurance Handling
Several customers appreciated the company's assistance with insurance claims, noting effective communication and support throughout the process.
- CLChris Lemr6 days ago5.0We recently had a flood in our basement and Kelly Sollinger at First Onsite was absolutely fantastic to work with. From day one, he made a stressful situation feel manageable. Kelly coordinated everything, the cleanup, repairs, painting, and flooring. And, kept us updated throughout the whole process. Each onsite crew was professional, quick, and super easy to work with. Our basement looks and feels better than before thanks to Kelly and the First Onsite teams. I highly recommend!
- FTFiliberto A TavaniJul 12, 20255.0We are very satisfied with all the work done which included new floors, painting and dry wall replacement, new bathroom. A special thanks to Kelley for the coordination and oversight. He was easy to communicate and responsible to our requests a bottom line we are very satisfied with all the work and restoration done . The Tavanis
- KLKate LynApr 29, 20245.0Andy is amazing very nice,respectful,responds fast to questions and things needing things here and there.Will reach out to them again on future projects!
- TGTonya GrishamNov 17, 20235.0All Restoration solutions is the best!!! I had 2 previous mitigation companies come before and they did absolutely nothing. After about 9 months of the water building up and causing my whole basement to have mold. Tony and Cody from All Restoration Solutions are life savers. They made sure everything was taking care of from top to bottom. They were very thorough and tedious about everything they did. They let me know what was going on at all times and explained every step throughout the process. If there is anyone I suggest for mold remediation it would be All restoration solutions. They are true assets to the company. Cody is by far the best technician you can have. He makes sure things are done the right way and that I was always taken care of.
- BDBen DavisAug 20, 20205.0Randy and his team were extremely professional and kept me in the loop at every step in the process. Also, they clearly know what they are doing as their approach to the remediation was very methodical, as opposed to a previous remediation company I had who's goal seemed to be just to destroy as much as possible in order to dry things out and increase their bill. All Restoration Solutions has been absolutely fantastic and I just can't say enough about them.
Frequently Asked Questions About FIRST ONSITE Property Restoration
What services does FIRST ONSITE Property Restoration offer?
FIRST ONSITE provides disaster restoration and property reconstruction services including water, fire, smoke, mold damage restoration, and building restoration across North America.
Is FIRST ONSITE Property Restoration available for emergency services?
Yes, they offer 24/7 emergency response service 365 days a year to rapidly respond to disaster situations.
Where is FIRST ONSITE Property Restoration located in Kennesaw?
The office is located at 3700 Kennesaw S Industrial Drive NW, Suite B, Kennesaw, GA 30144.
What are the business hours for FIRST ONSITE Property Restoration?
They are open 24 hours a day, 7 days a week, all year round, but the administration office is closed evenings and weekends.
How can I contact FIRST ONSITE Property Restoration for service?
You can reach them by phone at +1 678-945-0150 or visit their website at https://firstonsite.com/locations/view/us/ga/kennesaw/3700-kennesaw-s-industrial-drive-nw.
Does FIRST ONSITE Property Restoration have a social media presence?
Yes, they have a LinkedIn page, Facebook page, Instagram (@first.onsite), and Twitter (@firstonsite) accounts.
What types of industries does FIRST ONSITE serve?
They provide services to healthcare, education, retail, residential, and many other essential industries.
What nearby home improvement stores can customers visit after working with FIRST ONSITE?
Nearby home improvement stores include Compleat Stair Co Inc, Senox Corporation, Wallner Tooling Expac, and Brawner Renovations.
Are there any fitness or recreational facilities close to FIRST ONSITE Property Restoration?
Yes, Trinity Fitness gym and Escalade Rock Climbing gym are nearby, offering opportunities for exercise and recreation after your visit.
Which nearby service providers might help customers with home restoration-related needs?
Nearby providers include All Roof Solutions for roofing, Allstar Plumbing Services LLC and Plumb Xpress Plumbing & Drain for plumbing, and Hicks Residential Roofing for roofing and home/garden services.