FIRST ONSITE Property Restoration

4.6
104 reviews

About

Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration ServiceFirst Onsite
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more. 24/7 Emergency Response, No Matter What In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible. Personalized Service Meets National Resources Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes. Our Human-Powered Difference Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need. Together, we will help you Restore, Rebuild and Rise.

Location

FIRST ONSITE Property Restoration
3700 Kennesaw S Industrial Drive NW, Kennesaw, GA
30144, United States

Hours

Reviews

4.6
104 reviews
5 stars
93
4 stars
1
3 stars
0
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, communication, and responsiveness of the staff, particularly project managers like Andy, Luke, and Randy.

Quality of Work

Overall, the quality of restoration and repair work received positive feedback, with many customers noting thoroughness and attention to detail.

Negative Experiences

Some customers reported issues with unprofessional behavior, poor communication, and dissatisfaction with the quality of work, leading to significant complaints.

Timeliness

While many reviews highlighted prompt service, there were also mentions of delays and issues with project management that affected timelines.

Insurance Handling

Several customers appreciated the company's assistance with insurance claims, noting effective communication and support throughout the process.
  • CL
    Chris Lemr
    Nov 17, 2025
    5.0
    We recently had a flood in our basement and Kelly Sollinger at First Onsite was absolutely fantastic to work with. From day one, he made a stressful situation feel manageable. Kelly coordinated everything, the cleanup, repairs, painting, and flooring. And, kept us updated throughout the whole process. Each onsite crew was professional, quick, and super easy to work with. Our basement looks and feels better than before thanks to Kelly and the First Onsite teams. I highly recommend!
  • DC
    Dayna Chmielorz
    May 10, 2024
    1.0
    If I could select zero stars I would -- DO NOT USE THIS COMPANY, very unprofessional!
  • TG
    Tonya Grisham
    Nov 17, 2023
    5.0
    All Restoration solutions is the best!!! I had 2 previous mitigation companies come before and they did absolutely nothing. After about 9 months of the water building up and causing my whole basement to have mold. Tony and Cody from All Restoration Solutions are life savers. They made sure everything was taking care of from top to bottom. They were very thorough and tedious about everything they did. They let me know what was going on at all times and explained every step throughout the process. If there is anyone I suggest for mold remediation it would be All restoration solutions. They are true assets to the company. Cody is by far the best technician you can have. He makes sure things are done the right way and that I was always taken care of.
  • JP
    Jenny Paola
    Oct 19, 2023
    5.0
    I am very happy with the service provided especially by Luke. Good customer service.
  • ES
    Erin Snitker
    Sep 6, 2023
    5.0
    Cody was amazing! He was so informative, helpful and did great work.

Frequently Asked Questions About FIRST ONSITE Property Restoration

What services does FIRST ONSITE Property Restoration offer?

FIRST ONSITE provides disaster restoration and property reconstruction services including water, fire, smoke, mold damage restoration, and building restoration across North America.

Is FIRST ONSITE Property Restoration available for emergency services?

Yes, they offer 24/7 emergency response service 365 days a year to rapidly respond to disaster situations.