Roto-Rooter Plumbing & Drain Service

4.7
1049 reviews

About

PlumberEmergency PlumbersWater PurifiersWater Heater ServiceSewer & Drain Cleaning
Need a plumber? We do that! Call Roto-Rooter Plumbing & Drain Service in Augusta, GA & Aiken, SC when you need plumbing repair or drain cleaning services. We have been Augusta and Aiken’s local plumber since 1935. In 1990, the Eckberg family purchased the C.S.R.A. franchise and still operate the business today. What began as a drain cleaning business has expanded to a full-service plumbing company, providing excavation and leak detection services as well. Whether you're experiencing a plumbing emergency, or something as simple as a leaky faucet, Roto-Rooter can help you get it fixed fast. We fix toilets, sinks, showers, clogged drains, water & drain lines, water heaters, and pumps. Roto-Rooter's expert plumbers are standing by 24/7.

Location

Roto-Rooter Plumbing & Drain Service
4207 Mike Padgett Highway, Augusta, GA
30906, United States

Hours

Reviews

4.7
1,049 reviews
5 stars
939
4 stars
39
3 stars
17
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated high levels of professionalism, courtesy, and knowledge during service calls.

Response Time

Customers appreciated the quick response times, especially for emergency situations.

Communication

Technicians effectively communicated issues and solutions, ensuring customers understood the work being done.

Quality of Work

The quality of service provided was frequently praised, with many customers expressing satisfaction with the repairs and maintenance performed.

Pricing Concerns

Some customers noted that pricing was on the higher end, but this did not detract from their overall satisfaction with the service.
  • RB
    Ryan Burgess
    3 days ago
    5.0
    I want to say how awesome working with Roto-Rooter was. Has a pretty big problem that then turned into a major problem when the 1 collapse in my kitchen drain line became 4.... But the techs they sent to my house, Anthony and Brandon and the other 2s who's names i don't remember were awesome! They answered every silly question I had when I didn't understand what a part was, or the direction we needed to go cause it just seemed like everything wrong in a concrete slab drain pipe went wrong at once. But working from home and starting a new job I was worried about noise level among other things, but man aside from the tile hammer the first day, could barely hear them! And that isnt a fault in the tile hammer, work was kind enough to give me off that day since we knew it would be loud! But they really came in clutch and helped me with a massive problem I was having and prevented me from spending a bunch of money just to have the same problem again! 100% the entire team I worked with was fantastic! Can't recommend enough! PS: before someone says they didn't restore my concrete out front I requested they not as I plan to remove that walk way, makes it easier if its precut!
  • SP
    Soo Poe
    6 days ago
    5.0
    Cullen was great! Had to move some plants and took great care to ensure they were not damaged. Friendly and efficient!
  • SV
    Shani Voss
    Dec 30, 2025
    5.0
    I have nothing but high praise for Morgan, Ruan, Trevor, and Bryant! They were very professional, courteous, and efficient! Based off our time together I would highly recommend Roto-Rooter to everyone! I appreciate how they went above and beyond to assist us and fix our plumbing issues. Good help is not hard to find when using Roto-Rooter!
  • TG
    Tony Graham
    Dec 29, 2025
    5.0
    Mike Vance from Roto-Rooter did a great job repairing leaking sink. Great response time and quality service. Mike also cleaned up the area after the repair. Thank you!
  • AS
    Amit Singh
    Dec 19, 2025
    5.0
    Brandon deserves 5 stars. He’s a very professional, knowledgeable, courteous and thorough. He identified the issue, provided context so that I can understand the drainage system setup in my home, and discussed potential future issues I should be aware of. The pricing is on the high end, and that is my only complaint. But that has nothing to do with the work Brandon did, and his professionalism.

Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service

What services does Roto-Rooter Plumbing & Drain Service offer in Augusta, GA?

Roto-Rooter provides plumbing repair, drain cleaning, excavation, leak detection, water heater services, and fixes for toilets, sinks, showers, clogged drains, water & drain lines, and pumps.

Are emergency plumbing services available at Roto-Rooter in Augusta?

Yes, Roto-Rooter's expert plumbers are available 24/7 for plumbing emergencies.