Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Let Connell’s Heating & Air be your trusted aircrew in the CSRA. Our commitment to your expectation and satisfaction lies in our investment in our employees. Our technical air crew are N. A. T. E. and E. P. A. certified technicians who have all completed and earned an associate’s degree in Heating, Air and Ventilation through Augusta Technical College. We service and repair all makes and models of heating and air conditioning systems and can have yours up and running in no time, as we offer same day service. We are proud to be your Factory Authorized Carrier dealer, and GOOGLE certified dealer in the Augusta area. Since 1989, Connell’s Heating & Air has been providing total comfort to homeowners and businesses alike.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.6
143 reviews
5 stars
124
4 stars2
3 stars1
2 stars
6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of technicians, particularly highlighting Matt's exceptional service.
Response Time
Many reviews noted quick response times, often with same-day service, which was especially appreciated during emergencies.
Customer Service
While most feedback was positive regarding service interactions, there were notable complaints about rude communication from office staff, particularly Angela.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling it was high for the services provided, while others found it reasonable and fair.
Overall Satisfaction
Overall, the majority of customers expressed high satisfaction with Connell's services, recommending them for HVAC needs despite some negative experiences.
- RCRick CrosbySep 26, 20255.0Matt diagnosed our HVAC issue quickly and got us running again within 30 minutes. Very professional and friendly. He represented Connells in the all the best ways. Will definitely use them again.
- PPPaul PeacockSep 24, 20255.0Matt has been amazing to work with, it’s always great to find someone who you can trust in the local area.
- ADAngela DavisJul 28, 20255.0Matt was super professional, listened to my issues with my AC and fixed them on the spot. Made sure both units were good and we have been cool ever since. Prices were fair. Thank you.
- TMTodd MoranJul 3, 20255.0Matt was great in servicing the AC. Explained what the issue was and resolved it quickly. This is our 3rd time using Connells and and it’s been great every time! Thank you Matt!
- MBMakenzie BellJun 24, 20255.0I had an amazing experience with Connell’s Heating & Cooling! From the first phone call to the final service, their team was professional, knowledgeable, and genuinely cared about making sure everything was done right.
Frequently Asked Questions About Connells Heating and Air
What services does Connells Heating and Air provide?
Connell's Heating & Air services and repairs all makes and models of heating and air conditioning systems, offering same day service to quickly get your system up and running.
Where is Connells Heating and Air located?
Connell's Heating and Air is located at 300 Rose Street, Augusta, GA 30907, USA.
What are the business hours for Connells Heating and Air?
Connell's Heating and Air is open Monday through Saturday from 8:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:30 PM.
Are appointments required at Connells Heating and Air?
Yes, appointments are required to receive service from Connell's Heating and Air.
How can I make an appointment with Connells Heating and Air?
You can make an appointment by visiting their website at https://heatingandairaugusta.com/make-an-appointment/ or contacting them via phone.
What payment options are accepted at Connells Heating and Air?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment options.
Is Connells Heating and Air a certified dealer?
Yes, Connell's Heating and Air is a Factory Authorized Carrier dealer and a Google certified dealer in the Augusta area.
What nearby places can I visit before or after my service appointment at Connells Heating and Air?
Nearby places include New Heights Baptist Church for a community visit, Greco Transport and Home Medical for transportation or health needs, and U-Haul Neighborhood Dealer if you need truck rentals.
How can nearby services like SRP Federal Credit Union assist me when visiting Connells Heating and Air?
SRP Federal Credit Union offers financial services including ATM access nearby, which can be convenient for customers making payments or managing funds after your visit.
Are there any nearby places for automotive needs near Connells Heating and Air?
Yes, nearby places include Georgialina Automotive for repairs and car purchases, Affordable Carts for automotive parts, and U-Haul Neighborhood Dealer for rental trucks.