Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting their thorough explanations and willingness to help.
Timeliness
Many reviews noted the prompt response times for service calls and installations, with technicians often arriving on schedule.
Quality of Work
The installation and repair work performed by Bailey's technicians received high marks for being efficient, thorough, and respectful of customers' homes.
Communication
Customers appreciated the clear communication regarding services, pricing, and follow-ups, contributing to a positive overall experience.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service delays and dissatisfaction with the handling of specific problems.
SH
Stephanie Heyman
3 days ago
5.0
Professional, friendly and helpful staff. Im grateful they found a serious problem with my furnace that i was unaware of. They came up with a good resolution and a new system was installed promptly. Now we're warm for the winter. Highly recommend!
NB
Nancy Browning
4 days ago
5.0
The young men who came to my house were courteous and very careful not tracking in dirt. I like that they wear shoe coverings. Very efficient and explained every they did
VV
vanessa vonD
5 days ago
5.0
The service I received from Bailey’s was very professional from the start. They did an amazing job installing the equipment and explaining how everything worked. Cristal was very helpful and the technicians Andrew, Noel, and Tanner were also very professional. Our project manager, Michael, was extremely helpful and very knowledgeable. We are very happy with the new HVAC systems that were installed.
JM
Josh Marner
Nov 14, 2025
5.0
Sean is a Very courteous and smart Man explained everything in great detail. I absolutely would like him to come back next time I have an issue with my climate control.
NA
Nicholas Artimovich
Nov 13, 2025
5.0
The turn-around time for this project was quick. We got estimates from 3 HVAC contractors and chose Bailey's on a combination of price and service. We signed a contract on a Monday evening, the equipment was ordered and shipped on Tuesday, and the system was fully installed in our home by Wednesday afternoon. The crew worked quickly and quietly, verified system performance, answered my questions, and provided instructions on the new thermostat. We are very pleased with the Bailey's experience.
Frequently Asked Questions About Bailey's Comfort Services
What services does Bailey's Comfort Services specialize in?
Bailey's Comfort Services specializes in air conditioning and heating systems, including installation, repair, replacement, duct cleaning, and HVAC contracting.
Where is Bailey's Comfort Services located?
Bailey's Comfort Services is located at 2002 Westside Dr, Augusta, GA 30907, USA.
What are the operating hours of Bailey's Comfort Services?
Bailey's Comfort Services is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Bailey's Comfort Services for service or inquiries?
You can contact Bailey's Comfort Services by phone at +1 706-343-3999 or email at dispatch@baileysaugusta.com.
What payment methods are accepted at Bailey's Comfort Services?
Bailey's Comfort Services accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Does Bailey's Comfort Services offer onsite HVAC services?
Yes, Bailey's Comfort Services provides onsite HVAC services to customers.
Can I get an online estimate for services from Bailey's Comfort Services?
No, Bailey's Comfort Services does not offer online estimates for their services.
What nearby stores can customers visit for home improvement or wholesale needs near Bailey's Comfort Services?
Customers can visit Homefolks Wholesale Co, a wholesale store and grocery, or Countersync, which offers countertop installation and home goods, nearby.
Is there an electrician service close to Bailey's Comfort Services in Augusta?
Yes, Hebbard Electric, an electrician service, is located near Bailey's Comfort Services, which can be handy for any electrical work needed alongside HVAC services.
What automotive and repair services are available near Bailey's Comfort Services?
Nearby automotive services include Phillips Customs & Repair, Promatch Auto Paint & Body, Gene's Automatics, Enriques Auto Services, Rapid Restoration Auto Detail, and East Coast Toyota Restorations.