Technicians are frequently described as professional, knowledgeable, and courteous, providing excellent service and thorough explanations.
Customer Experience
Many customers appreciate the promptness and friendliness of the technicians, contributing to a positive overall experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, including perceived upselling and unexpected charges.
Reliability Issues
A few reviews highlighted concerns about service reliability, including scheduling issues and unresolved problems after service visits.
JG
James Gallant
Jan 4, 2026
1.0
Unreliable Heating &Air rescheduled a plumbing appointment twice then I was charged $300 for 30 minutes of labor to install a garbage disposal that I supplied. I’ve been a loyal customer since we moved here six years ago…not sure I’ll ever use them again.
Tech was outstanding. Scheduling and pricing were outside of his control.
BC
Britney Chappell
Jan 2, 2026
5.0
I’ve dealt with a few heating/air companies since owning my home and out of all, Reliable has been living up to its name. Even when I had an issue with slow service during a heatwave a few summers ago, management personally reached out and made it right. The techs are knowledgeable and thoroughly explain any issues.
LH
Liz Holland
Jan 1, 2026
5.0
We had an electrical inspection Very polite and explained everything Didn’t tell us we had to do anything to add cost to the visit Was very upfront and they will become our service repair go to for electrical, heating and air This is our second visit with them on 2 different inspections and we are very pleased
DW
Darhon Walker
Dec 25, 2025
1.0
I wouldn't recommend. The service tech actually tried to up sale me on a system for my $1.2 million rental property. He scared the tenants to death talking about how dangerous the system was and that it wasn't repairable. I ask the sales why did he talk to the tenants about the problem? He got silent, I told him to get off my property and leave he then wanted to fight . He called me about 10 times with threats and text messages. I had to blocked him. His name was Adrian Green. I called another company out, they fixed it for $497. No i wouldn't recommend this non professional company.
MH
mike holcombe
Dec 24, 2025
5.0
Reliable heating air and plumbing was the best thing that has happened to me. My daughter was Telling me about the company how caring they are and how professional they are. Floyd came out very professional person. Very people persona nice guy to talk to he put in my hot water heater done a very professional job. I recommend reliable heating and air and plumbing. This is a company to call if you have any emergencies they have A team of people that’s very professional they will answer any kind of questions that you got I am very pleased with reliable heating air and plumbing, and I will keep on using Them. Thank you, reliable.Mike Holcombe.
Frequently Asked Questions About Reliable Heating & Air, Plumbing and Electrical - Athens
What services does Reliable Heating & Air, Plumbing and Electrical in Athens offer?
They provide air conditioning, plumbing, heating, and electrical services in Athens, GA.
Where is Reliable Heating & Air, Plumbing and Electrical located?
It is located at 112 Park Ave #3, Athens, GA 30601, USA.
How can I contact Reliable Heating & Air, Plumbing and Electrical?
You can call them at +1 706-204-9709 or email csrs@reliableair.com.
What are the business hours for Reliable Heating & Air, Plumbing and Electrical?
They are open 24 hours a day, 7 days a week.
When was Reliable Heating & Air, Plumbing and Electrical established?
The business was established in 1978.
What is the website for Reliable Heating & Air, Plumbing and Electrical?
You can visit their website at https://reliableair.com/hvac-repair-athens-ga-hvac-repair-near-you?utm_source=google&utm_medium=organic&utm_campaign=gmbwebsite.
Are there nearby places where I can buy home improvement products before visiting Reliable Heating & Air?
Yes, Andrews Termite and Pest Control Inc. and Oconee Athens Roofing, both home improvement stores, are located nearby.
What nearby dining options are available if I want to eat after a service appointment at Reliable Heating & Air?
Nearby restaurants include Firehouse Subs, Subway, Lindsey's Culinary Market, The Flying Biscuit Cafe, and Barberitos offering a variety of dining choices.
Are there medical centers near Reliable Heating & Air in Athens?
Yes, several medical facilities such as AIDS Athens, Physicians Back and Neck Clinic, Piedmont Athens Regional Community Care Clinic, and Community Care Clinic are nearby.
Can I find local services like gyms and salons near Reliable Heating & Air?
Yes, Rx Gym and Tribe Hair Company are nearby for fitness and beauty services respectively.