Staton Heating & Air Inc

4.9
764 reviews
Staton Heating & Air Inc team members

About

HVAC ContractorHeating ContractorAir Quality ConsultantAir Duct Cleaning ServiceAir Conditioning Contractor
Since 1974, Staton Heating & Air Inc has been the premier choice in Alpharetta, GA, for all your heating and cooling needs. More than just HVAC contractors, we're dedicated to ensuring your comfort year-round. Our expert team provides comprehensive services, from installing brand new, energy-efficient systems to repairing and maintaining your existing equipment. We specialize in air conditioning, furnace, and heat pump solutions, and offer emergency services when you need us most. Breathe easier with our indoor air quality services, including duct cleaning and smart thermostat installation. Stay cozy or cool—call Staton Heating & Air in Alpharetta, GA today for fast, expert HVAC service you can count on!

Details

  • Onsite servicesAvailable
  • Free street parkingAvailable

Location

Staton Heating & Air Inc
12910 GA-9 N, Alpharetta, GA
30004, United States

Hours

Reviews

4.9
745 reviews
5 stars
720
4 stars
9
3 stars
2
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1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the technicians, highlighting their willingness to explain processes and provide thorough service.

Reliability

Staton Heating and Air is frequently noted for their prompt service and reliability, with many customers expressing satisfaction with same-day service and timely appointments.

Professionalism

Technicians are consistently described as knowledgeable, courteous, and respectful, contributing to a positive overall experience for customers.

Communication

While most reviews commend the communication from technicians, there are some concerns regarding the front office staff's responsiveness and attitude, particularly in handling scheduling and customer inquiries.

Installation Quality

Customers reported high satisfaction with the quality of installations, noting attention to detail and cleanliness during and after the work.
  • MD
    Monica Dunn
    3 days ago
    5.0
    I contacted Staton Heating & Air to get a second opinion on my two aging heating systems. Josh came out as scheduled this afternoon and took the time to thoroughly explain to me what was going on with the furnaces and recommended further diagnostics to check their overall health. I was so pleased with his transparency and his solution wasn't to just immediately replace both furnaces. Staton Heating & Air has a new client! Thank you.
  • MA
    Matthew Alexander
    Nov 6, 2025
    5.0
    I’m an informed buyer that does their research, probably not seen as the best customer…. That said I was able to negotiate a fair price. My follow up questions or concerns have been addressed with a smile and I’m happy with the unit. Overall good experience and I recommend that you give them the opportunity to bid your next job:)
  • MM
    Megan Martinez
    Nov 5, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Staton Heating and Air are incredibly reliable, warm, and friendly — truly kind people who go above and beyond. When our air went out in the middle of August, they were there the very next day because we had the Gold Service Plan. They provided clear solutions and options without any pressure, just genuine care and professionalism. They’ve been outstanding every step of the way. We’re so grateful for their service and highly recommend them!
  • DM
    Douglas Moski
    Nov 3, 2025
    1.0
    I called for an estimate on a heat pump. They missed the appointment and then, when they rescheduled, sent a person that could only quote gas. This is a pretty easy thing to get right and if you're hoping to win business get the simple things down. Going with someone else that has their act together.
  • EC
    eileen c
    Nov 1, 2025
    5.0
    I never leave reviews but this company particularly “Josh” and “Jim” were beyond professional. After a bit of a hiccup with another one of their techs they did not hesitate to make everything right and did it immediately. I had heard that this company was the best and even though we were given the news that we need a new unit (ours is 30 years old). Staton did everything to try and see if we could make this unit last even longer. I appreciate the honesty and integrity shown. Had a new system installed and the Installers were just as wonderful and professional. edited: The new unit is up and running perfectly and the area is cleaned up better than when they got here! I will not hesitate to recommend this company to anyone!

Frequently Asked Questions About Staton Heating & Air Inc

What services does Staton Heating & Air Inc provide?

Staton Heating & Air Inc offers comprehensive HVAC services including installation, repair, maintenance, and tune-ups for air conditioners, furnaces, heat pumps, and mini-splits. They also provide indoor air quality services such as duct cleaning, air filters, UV light installation, and smart thermostat installation.

Where is Staton Heating & Air Inc located?

Staton Heating & Air Inc is located at 12910 GA-9 N, Ste B, Alpharetta, GA 30004, USA.