Business Details
About
HVAC ContractorHeating ContractorAir Quality ConsultantAir Duct Cleaning ServiceAir Conditioning Contractor
Since 1974, Staton Heating & Air Inc has been the premier choice in Alpharetta, GA, for all your heating and cooling needs. More than just HVAC contractors, we're dedicated to ensuring your comfort year-round. Our expert team provides comprehensive services, from installing brand new, energy-efficient systems to repairing and maintaining your existing equipment. We specialize in air conditioning, furnace, and heat pump solutions, and offer emergency services when you need us most. Breathe easier with our indoor air quality services, including duct cleaning and smart thermostat installation. Stay cozy or cool—call Staton Heating & Air in Alpharetta, GA today for fast, expert HVAC service you can count on!
Details
- Onsite servicesAvailable
- Free street parkingAvailable
Location
Hours
Reviews
4.9
745 reviews
5 stars
720
4 stars9
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the technicians, highlighting their willingness to explain processes and provide thorough service.
Reliability
Staton Heating and Air is frequently noted for their prompt service and reliability, with many customers expressing satisfaction with same-day service and timely appointments.
Professionalism
Technicians are consistently described as knowledgeable, courteous, and respectful, contributing to a positive overall experience for customers.
Communication
While most reviews commend the communication from technicians, there are some concerns regarding the front office staff's responsiveness and attitude, particularly in handling scheduling and customer inquiries.
Installation Quality
Customers reported high satisfaction with the quality of installations, noting attention to detail and cleanliness during and after the work.
- MDMonica Dunn3 days ago5.0I contacted Staton Heating & Air to get a second opinion on my two aging heating systems. Josh came out as scheduled this afternoon and took the time to thoroughly explain to me what was going on with the furnaces and recommended further diagnostics to check their overall health. I was so pleased with his transparency and his solution wasn't to just immediately replace both furnaces. Staton Heating & Air has a new client! Thank you.
- MAMatthew AlexanderNov 6, 20255.0I’m an informed buyer that does their research, probably not seen as the best customer…. That said I was able to negotiate a fair price. My follow up questions or concerns have been addressed with a smile and I’m happy with the unit. Overall good experience and I recommend that you give them the opportunity to bid your next job:)
- MMMegan MartinezNov 5, 20255.0⭐️⭐️⭐️⭐️⭐️ Staton Heating and Air are incredibly reliable, warm, and friendly — truly kind people who go above and beyond. When our air went out in the middle of August, they were there the very next day because we had the Gold Service Plan. They provided clear solutions and options without any pressure, just genuine care and professionalism. They’ve been outstanding every step of the way. We’re so grateful for their service and highly recommend them!
- DMDouglas MoskiNov 3, 20251.0I called for an estimate on a heat pump. They missed the appointment and then, when they rescheduled, sent a person that could only quote gas. This is a pretty easy thing to get right and if you're hoping to win business get the simple things down. Going with someone else that has their act together.
- ECeileen cNov 1, 20255.0I never leave reviews but this company particularly “Josh” and “Jim” were beyond professional. After a bit of a hiccup with another one of their techs they did not hesitate to make everything right and did it immediately. I had heard that this company was the best and even though we were given the news that we need a new unit (ours is 30 years old). Staton did everything to try and see if we could make this unit last even longer. I appreciate the honesty and integrity shown. Had a new system installed and the Installers were just as wonderful and professional. edited: The new unit is up and running perfectly and the area is cleaned up better than when they got here! I will not hesitate to recommend this company to anyone!
Frequently Asked Questions About Staton Heating & Air Inc
What services does Staton Heating & Air Inc provide?
Staton Heating & Air Inc offers comprehensive HVAC services including installation, repair, maintenance, and tune-ups for air conditioners, furnaces, heat pumps, and mini-splits. They also provide indoor air quality services such as duct cleaning, air filters, UV light installation, and smart thermostat installation.
Where is Staton Heating & Air Inc located?
Staton Heating & Air Inc is located at 12910 GA-9 N, Ste B, Alpharetta, GA 30004, USA.
What are the business hours of Staton Heating & Air Inc?
Staton Heating & Air Inc is open every day of the week from 7:30 AM to 4:30 PM.
Which payment options are accepted at Staton Heating & Air Inc?
They accept American Express, Check, Discover, Mastercard, and Visa as payment options.
Is Staton Heating & Air Inc certified or affiliated with any organizations?
Yes, they are NATE Certified and are accredited by the Better Business Bureau.
What brands does Staton Heating & Air Inc work with?
They specialize in Trane brand HVAC products and systems.
Which areas do Staton Heating & Air Inc serve?
They provide HVAC services in several cities including Alpharetta, Atlanta, Ball Ground, Berkeley Lake, Brookhaven, Buford, Canton, Cumming, Dahlonega, Dawsonville, Duluth, Dunwoody, Gainesville, Holly Springs, Johns Creek, Kennesaw, Milton, Roswell, Suwanee, and Woodstock in Georgia.
Are there any dining options near Staton Heating & Air Inc for customers to visit before or after their appointment?
Yes, nearby dining options include Scratch Fresh Biscuits Burgers & Shakes for burgers, Blockbuster Indian Bar & Restaurant and Hot Breads for Indian cuisine, Ming's Cafe and Yan's Cafe for Chinese and Asian food, Papa Johns Pizza, TacoNest for Mexican food, and Cake World bakery.
What nearby services can customers combine their HVAC visit with?
Customers can visit nearby services such as Reno Crafters Plus Kitchen & Bath for home remodeling, Strathmore Floors Design Cabinets for flooring and home decor, Mays & Assoc for financial services, A-1 Driving School for driving lessons, and Stylz Beauty & Hair salon for beauty care.
Are there any nearby places for fitness or wellness close to Staton Heating & Air Inc?
Yes, customers interested in wellness can visit Suddenly Slimmer gym for fitness, Touch of Thai Day Spa for massage and reflexology services, and Feather & Wink Micropigmentation for beauty and makeup services.