Business Details
About
Heating ContractorHVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating Equipment Supplier
Since 1991, Preferred Air Conditioning & Mechanical, LLC has been providing great comfort services in the South Florida area. We are a family owned heating and air conditioning company with our main office in West Palm Beach and a second branch in Ft. Pierce . Our technicians specialize in HVAC system design, indoor air quality, energy efficiency and insurance repairs, among other great services.
Preferred Air Conditioning & Mechanical, Inc. has a rich tradition of ensuring total comfort for residential and commercial air conditioning customers in Palm Beach County, FL. For more than 24 years, we have built strong relationships with our customers by providing quality work at a competitive price.
Our Air Conditioning and Heating Services Include design, installation, maintenance, repairs and services.
Our number one priority is the comfort of your home or business. Contact us today to learn how we can help you stay comfortable all year long.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Preferred Air Conditioning & Mechanical, LLC
1643 Donna Rd, West Palm Beach, FL
33409, United States
Hours
Reviews
4.1
238 reviews
5 stars
177
4 stars
4
3 stars
4
2 stars0
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude and unprofessional interactions with staff.
Technical Expertise
Several customers reported issues with technicians' lack of experience and misdiagnosis of problems, leading to dissatisfaction with service.
Timeliness
Customers frequently mentioned delays in service appointments and technicians not showing up as scheduled.
Quality of Work
Mixed feedback on the quality of repairs and installations, with some praising the work while others reported shoddy workmanship and unresolved issues.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with specific technicians and the overall service, highlighting professionalism and responsiveness.
- DJDiane JNov 15, 20255.0Jordan performed our semi-annual service on 11/14. He did a great job! Jordan was professional and personable. He completed all of the routine maintenance on our A/C and provided feedback on the operation of the system. He was also careful entering/leaving the home, mindful of our cats, which was much appreciated! This was Jordan's first time at our home and he will be welcomed back in the future. Thank you!
- CLChloe LobergNov 14, 20255.0I cannot say enough great things about Rob! My AC stopped working late on a Friday, and he showed up quickly, ready to help without hesitation. He was incredibly professional, friendly, and clearly knowledgeable. He diagnosed the issue right away, explained everything in simple terms, and had my unit up and running in no time. It’s rare to find someone who cares this much about their work and their customers—especially after hours. Rob turned what could have been a miserable night into a huge relief. If you need AC service, he’s absolutely the person to call. Highly recommend! 🙌❄️
- MCmercy cedreNov 13, 20255.0My service technician, Mike, arrived on time and immediately checked my air conditioning system both in and out of the house. He responded to all my questions about setting the thermostat and provided guidance on a couple of maintenance items. Mike is amazing and represents Preferred's utmost excellence.
- KRKelly RodriguesNov 13, 20255.0I hired them to do a replacement of my existing unit that was on its last leg, and couldn’t have been more happy with the service and price! Alex was my sales rep and made the process smooth and easy from beginning to end. I highly recommend preferred!
- RSRichard SguegliaNov 6, 20251.0Incompetent, rude, and dangerous if you think flooding in your new construction home is dangerous. This company, which I had under contract, missed or didn’t bother to check, several important issues with my brand new system, and it let to several thousand dollars in damage. They then took zero responsibility and refused to do what was needed to rectify. Just bad people, bad company. DO NOT USE!
Frequently Asked Questions About Preferred Air Conditioning & Mechanical, LLC
What services does Preferred Air Conditioning & Mechanical, LLC provide?
Preferred Air Conditioning & Mechanical, LLC offers HVAC system design, indoor air quality services, energy efficiency improvements, heating and air conditioning installation, maintenance, and repairs.
Where is Preferred Air Conditioning & Mechanical, LLC located?
The main office is located at 1643 Donna Rd, West Palm Beach, FL 33409, USA.
What are the business hours of Preferred Air Conditioning & Mechanical, LLC?
The company operates 24 hours a day, 7 days a week, every day of the year.
Is Preferred Air Conditioning & Mechanical, LLC accredited or affiliated with any organizations?
Yes, the company is BBB Accredited with an A+ rating, a North American Technician Excellence (NATE) certified business, and a Carrier Factory Authorized Dealer.
What payment methods are accepted by Preferred Air Conditioning & Mechanical, LLC?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Does Preferred Air Conditioning & Mechanical, LLC serve areas beyond West Palm Beach?
Yes, they provide services across multiple locations including Boca Raton, Highland Beach, Delray Beach, Boynton Beach, Jupiter, Lake Worth Beach, Palm Beach, Riviera Beach, Port St. Lucie, Stuart, Vero Beach, and others in South Florida.
Are there automotive repair services near Preferred Air Conditioning & Mechanical, LLC?
Yes, nearby businesses include Alternative Automotive Services LLC, LifeSafer Ignition Interlock, M&M Auto Repair Shop, Reile Auto Body, European Paint & Body, Mobile Tire Care, ACPB Repairs, and others offering automotive repair and tire services.
What other home improvement services are available near Preferred Air Conditioning & Mechanical, LLC?
Nearby you can find home improvement stores and suppliers such as Mario's Granite Design Inc, Levinson Built, All American Shutters & Glass Inc, State Lighting Company, and Orkin Pest Control.
Is there convenient storage or moving service nearby?
Yes, Warehouse Flex & Storage provides storage facility services near Preferred Air Conditioning & Mechanical, LLC.
Where can I find more information or request an appointment with Preferred Air Conditioning & Mechanical, LLC?
You can visit their website at https://getcold.com/ or request an appointment at https://getcold.net/request-an-appointment.