Ace Handyman Services Palm Beach County

Reviews

• GF

  G. N. Jackie Fraser

  Aug 15, 2025
  5.0
  Don arrived promptly, installed the ceiling fan, explained how it works all within 1 hour. We would highly recommend Don for handyman services.
• HS

  holly schulmerich

  Jun 18, 2025
  5.0
  Great job Don. Very pleased with Ace Handyman Service.
• DJ

  Donna Jordan

  May 28, 2025
  5.0
  Awesome....Don S. was so polite and knew his job, also cleaned up after finished. Will continue to call Ace Handyman when I need help. Thanks a million!!!
• KP

  K Pennell

  Oct 18, 2023
  1.0
  Rude Customer Service Department, Too Expensive, Buyer Beware... Had I read their Google reviews I would have never made that appointment. Office person was friendly at time I made appointment, but VERY rude and even hung up on me when I questioned the invoice after the repair was made. I was under the impression per our phone conversation at appointment setting time that the ($65 plus tax service call) was to be credited to my bill if I used them for the repair. Which I did use them for the repair. When I called to ask about the invoice and the charges on my bill she became very defensive, turned the table on me, accused me of being rude, not listening to her...and then she hung up on me. Mind you I could not get a word in edge wise because as soon as I spoke she butted in and said I was the one being rude. It was almost comical. Almost... There is a professional way to handle paying customers and hanging up is not a proper way. Even if a customer has a question, a complaint, whatever the issue, why hang up...I was not being belligerent. Not sure how she would have reacted if it would have been something really major... Note: Don the repair person was nice and did the repair. It was a very simple repair but cost quite a bit. As the rude office person stated: I should have gotten a written quote/price/ and estimates before using them. And to that, I have to agree. I still do not understand why the service call charge was on my bill, her explanations made no sense, but I paid it and it's done now. I did ask Don (two different times) what it would cost for repair but he never gave me a dollar amount. Lesson learned.
• JW

  James Wallace

  Sep 7, 2023
  1.0
  Had work scheduled--no one showed up and no one called - I called office 3 times no answer. 2hrs after scheduled appointment the office called with lame excuse and wanted to reschedule for the next day. I cancelled and will not use again

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