Business Details
About
Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.
Location
Hours
Reviews
4.9
765 reviews
5 stars
742
4 stars3
3 stars2
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and helpfulness of the staff, particularly highlighting individuals like Joel, Corey, and Vanessa.
Efficiency
Many reviews noted the quick response times and efficient handling of emergencies, with teams arriving promptly and completing tasks swiftly.
Quality of Work
The quality of restoration and remediation work received high marks, with customers expressing satisfaction with the thoroughness and attention to detail.
Communication
Customers appreciated the clear and consistent communication throughout the restoration process, which helped alleviate stress during emergencies.
Teamwork
Reviews frequently mentioned the effective teamwork among staff members, contributing to a smooth and organized service experience.
- RVRhonda Vacanti5 days ago5.0I overflow a sink in my office which approached my next-door neighbor in their office I was mortified so I called restoration 911. They came immediately. They had their dryer set up and were extremely courteous. They’re coming back tomorrow to check and they said no charge if they have to keep the blowers drying again another day. The customer service is mind blowing good, which doesn’t seem to exist anymore I’d recommend them all day long in fact, I got their cards so if anything ever happens again, I’m using them
- YAYelena AntonovaNov 15, 20255.0We had great experience with the whole team, Marc provided us with a prompt quote and the team lead by Richard was able to start right away. The mold remediation work was complete in two days and they kept us updated on the whole process. They treated our new house with respect which is very important to us. Communication was also very easy in case we had any questions. I highly recommend this company !
- LGLeyla GamezNov 14, 20255.0I had an excellent experience with this mold inspector Richard M. They were extremely thorough, professional, and very caring throughout the entire process. Their attention to detail and resourcefulness truly stood out. They took the time to explain everything clearly and communicated each step so I felt completely informed and comfortable. It’s rare to find someone who not only does an outstanding job but also genuinely cares about the people they’re helping. I highly recommend their services!
- JMJody MillerNov 8, 20255.0I had the pleasure of meeting Vanessa & Carlos from 911 Restoration today. They were extremely friendly, very helpful, hardworking & caring. They did an excellent job cleaning up my water damage from a leaking hot water heater. I was very pleased with how well they did their job. I want to also mention Aaron. He arrived within an hour of my initial call. He did a thorough assessment of my situation and explained the process clearly. He provided a detailed list of what was needed. Once I signed, he came back & started the restoration process. He too was very friendly & hardworking. I highly recommend this company & if you can, ask for Aaron, Vanessa & Carlos. Great staff. Very caring.
- AAAlinaNov 4, 20255.0I’ve had such a great experience with this company so far. I used another company prior to this and wish I would’ve gone with 911 from the start. I can’t say enough great things about Joel. He and Juan just started remediation at my house and have already gone above and beyond. They’ve been so kind, professional, and communicative. I met Joel this morning. He explained everything thoroughly and patiently answered all of my questions. It’s rare to find someone who takes so much care and pride in their work. I feel completely confident knowing he and Juan are handling this. Giovanny, the project manager, has also been amazing from the start. Highly recommend!
Frequently Asked Questions About 911 Restoration Inc.
What services does 911 Restoration Inc. provide?
911 Restoration Inc. provides water damage restoration, fire disaster recovery, mold removal, flood disaster recovery, and mold inspection services.
Where is 911 Restoration Inc. located?
911 Restoration Inc. is located at 5035 Hiatus Road, Sunrise, FL 33351, USA.
What are the operating hours of 911 Restoration Inc.?
911 Restoration Inc. operates 24 hours a day, 7 days a week, providing emergency restoration services whenever needed.
How can I contact 911 Restoration Inc.?
You can contact 911 Restoration Inc. by phone at +1 305-280-0755 or visit their website at https://911restorationmiami.com/.
Does 911 Restoration Inc. offer commercial restoration services?
Yes, 911 Restoration Inc. offers both commercial and residential restoration services including disaster recovery and emergency restoration.
What should I do if I experience water or fire damage at my property?
If you experience water, fire, mold, or smoke damage, it's important to contact 911 Restoration Inc. immediately for fast and compassionate disaster recovery assistance.
Are there plumbing services near 911 Restoration Inc.?
Yes, nearby plumbing services include 24/7 Plumbing LLC and 24-7 Plumbing, which can be helpful if water damage involves plumbing issues.
What nearby places offer catering or specialty grocery options?
Nearby options include Green Lab Kitchen, A Unique Taste, Lilians Table, and AlDente Caterer, which customers might visit for meals or specialty food before or after restoration work.
Are there any restaurants close to 911 Restoration Inc. where visitors can dine?
Yes, nearby restaurants include MANKA (Argentine cuisine), Moore Fire Grill (barbecue and Cajun), Gumbo Twist (Caribbean), Layers By Lety (custom cakes and more), and Nelly's Fried Creamery.
How does 911 Restoration Inc. support customers during disaster recovery?
911 Restoration Inc. focuses on reducing stress by providing clear communication throughout the restoration process, emphasizing urgency and empathy to help customers get a fast, fresh start.