Most customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their ability to diagnose and resolve issues effectively.
Communication
Many reviews noted excellent communication from both the office staff and technicians, with clear explanations of services and costs.
Pricing Concerns
Several customers expressed concerns about high pricing for services, feeling that costs were inflated compared to the work performed.
Timeliness
Customers frequently mentioned prompt service and timely arrivals, often receiving same-day appointments for urgent issues.
Customer Experience
Overall, customers reported positive experiences, with many expressing satisfaction and a willingness to recommend the company for future plumbing needs.
LB
Lynda Baker
Dec 5, 2025
5.0
David Gray came to my house in Saint Augustine and did a great job. HVAC maintenance was great. Thank you. David Gray came today for plumbing issue. They were very professional.
TP
tom power
Oct 8, 2025
5.0
Bought and installed new hybrid hot water heater.
JM
Jessica McCandless
Oct 7, 2025
1.0
Buyer Beware!!!!!! Unfortunately, we used the ST Johns county 5 * catalog to find a plumber for emergency weekend needs. Boy did we strike out with who they sent over. The guy was not willing to get dirty and see what was going on in the house, he was adamant that he needed to look at outside pipes. Eventually went through one toilet ( not the one that was gurgling) and told us our issue was outside and it would be a $30K job and he can send his team the following week. in the meantime call the city and tell them to check for an outside issue. So no water for a weekend, city came and tore up the yard and worked until 2 a.m. with notice that issue was inside the home, pipes were clear. noone called us until late Monday to schedule. We called another company Monday morning, they were here at 10 a.m. and sure enough worked on 2 toilets, found the problem, cleared us out and were out that afternoon. We called David Grey 4 times asking for a call back and they refused to call us back to discuss. In the meantime, out $700 with a wrecked backyard and a guy using a little tool for nothing!
AD
Andrea Dukes
Sep 13, 2025
5.0
Timothy was informative and efficient in resolving my issue. He was courteous and treated my home like it was his own home. I highly recommend this company for all your plumbing needs.
Frequently Asked Questions About David Gray Electrical, Plumbing, Heating & Air
What services does David Gray Electrical, Plumbing, Heating & Air offer?
David Gray Electrical, Plumbing, Heating & Air specializes in plumbing services along with electrical, heating, and air conditioning solutions in Northeast Florida.
Where is David Gray Electrical, Plumbing, Heating & Air located?
The business is located at 1761 Dobbs Rd, #101, in St. Augustine, FL 32084, United States.
What are the business hours for David Gray Electrical, Plumbing, Heating & Air?
The company is open 24 hours a day, seven days a week, every day of the year.
How long has David Gray Electrical, Plumbing, Heating & Air been serving the community?
They have been serving Northeast Florida since 1983.
What phone number can I use to contact David Gray Electrical, Plumbing, Heating & Air?
You can reach them by phone at +1 904-872-3522.
Which postal codes are covered by the services of David Gray Electrical, Plumbing, Heating & Air?
They primarily serve the postal codes 32080, 32084, 32085, and 32086 in Northeast Florida.
Are there any nearby recreational venues to David Gray Electrical, Plumbing, Heating & Air?
Yes, GO HQ and DRiV FiTNESS - St. Augustine's CrossFit Community are nearby sports and recreation venues where customers can workout or enjoy activities before or after service visits.
What nearby businesses could complement a visit to David Gray Electrical, Plumbing, Heating & Air?
Nearby businesses such as Yell Yes Screen Printing for printing needs and Massey Services Pest Control for home maintenance can complement your visit.
Which local supply stores are close to David Gray Electrical, Plumbing, Heating & Air?
SRS Building Products and Suncoast Roofers Supply, both building supply stores, are located nearby, useful for related home improvement needs.
Are there health and wellness centers near David Gray Electrical, Plumbing, Heating & Air?
Unnatural Instincts gym and Revive Physiotherapy offering physical and occupational therapies are conveniently located near the business for wellness support.