AirNow Air Conditioning

Reviews

• CC

  Charles

  3 days ago
  3.0
  The service technician was very courteous and professional explaining the problem with the air handler purchased in 2022. There were 3 issues with the unit, the drain pipe was clogged, a switch of some sort and a light bulb used for removing bacteria. All issues were fixed. My son who arrived this morning called to let me know the cooling system was not working and called your company who installed the unit. I spoke with the technician who explained everything in detail. Great employee, He did a great job but again the service was overpriced. I did sign up for the maintenance plan but I am having second thoughts. So I gave 5 stars for the technician and 1 star for the price.
• TT

  Terry Turner

  3 days ago
  5.0
  Kyle May, service technician for AirNow, arrived timely on the day requested. Whereas our unit was less than a month old I had serious concerns that the problems we reported were due to a defective thermostat. Kyle listened to the problems we had experienced and patiently explained what he would undertake to resolve the problems. His explanations and approached demonstrated a high technical understanding of the complexity of the new LG brand of A/C units being installed in homes. Kyle, after conducting many test, determined there were two separate issues and reconciled both. We were very satisfied with his professional approach.
• AJ

  Ada Johnson

  4 days ago
  5.0
  Today, Air Now sent Joy to come out to do a maintenance check on our AC system. What an awesome and friendly person! Very professional and very knowledgeable regarding air filteration and what it takes to cleanse an AC system to improve the overall quality and efficiency of our breathable air. She explained thoroughly what she was going to do and did a thorough job in getting things done. We were very pleased with Joy’s work and would highly recommend her. Joy, it was wonderful meeting you!
• LH

  Loren Hoch

  Nov 12, 2025
  3.0
  I think your service tech did a good job. My problem is I pay 360.00 a year for 2 service calls for maintenance. But then it seems like everything you want to do is and add on charge Clean a drain line $59.00, clean a pan $59.00. I understand charging for an air filter, but maintenance is the cleaning of things. In the last two service trips, besides the 360.00 dollars, I have been charged almost $500.00 extra and my unit is 2 years old. Plus I paid for a ten year parts and labor warranty when I purchased unit
• KK

  Kelly

  Nov 11, 2025
  5.0
  The AirNow team has been servicing and maintaining the units where my husband and I work for several years now. They are very knowledgeable and communicate with us everything that is being done on the units. This visit we had Jim and Justin service the units inside and out taking there time to make sure each unit was working at its max. Jim also provided us with a breakdown of what was done along with recommendation that he saw needed attention. Living in a hot climate ac's are a must and AirNow is the company we rely on to make sure they keep running. Thank you

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