Rapid Response Team

3.7
9 reviews

About

Fire & Water Damage RestorationFlood Disaster RecoveryWater Damage RestorationFire Disaster Recovery
The Rapid Response Team (RRT) offers a variety of home repair services including 24/7 emergency repairs and managing all aspects of longer term repairs and restorations. With locations strategically placed throughout the state of Florida, RRT maintains the supplies and materials needed for repairs. RRT has one focus, helping Floridians get their home back when disaster strikes.

Location

Rapid Response Team
5 Clarinda Lane, Pensacola, FL
32505, United States

Hours

Reviews

3.7
9 reviews
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  • NN
    Nico N
    Jul 9, 2023
    1.0
    I could post Melissa Stones comment verbatim and it would be accurate. They've been working on my Kitchen for OVER SIX MONTHS now. We went 4 months without a kitchen sink. Zero communication, never showed up on time and always had an excuse of why they couldn't bother to text, call or show up when they said they would. We had a mold issue and once the renovation 'was done' it looked far worse than it had earlier. No love or care was put into my kitchen, base boards weren't level, backsplash is crooked and bowed. Split my granite counter now it looks ugly. Broke my dishwasher so it wouldn't open and shut properly, now the front is scratched up from the damage. Found my kitchen pans and a knife in my back yard when I was going to mow. Tried to charge me for hardware they forgot to bring. Tried to charge me for a plumber they sent to fix my kitchen sink after they failed to seal it properly and water drips down underneath where there is an electrical outlet laying underneath the cabinet because they couldn't be bothered to mount it back into the wall. My sink is still leaking and now I've found mold growth back underneath. Will be reporting to BBB. 6 months of pure exhaustion, headaches and stress. Do not let these guys touch your house. pictures attached below... 1). Mold six months into my renovation growing under my sink 2). Counter top hoisted up on shivs without the decency to hide the fact that they didn't level the granite properly. 3 &4). Patchwork job on installing backsplash 5). Crooked tiling and entire space filled in with spackle 6). I don't even know what this is but believe it or not it's an improvement from how it was, once I had them come back and fix the tiling that was sticking out past it. 7). They broke the base board and told me the house was good and everything was done. Didn't have the decency to repair it before they left. Came back and fixed it with a nail gun. 8). Uneven boarding on the floor (fixed when I called them back) 9). Chipped ceiling, missing paint 10). Cover up job for the chipped ceiling and missing paint Update: House is finally complete over a year later.
  • CH
    Charlene Hileman
    Dec 19, 2022
    5.0
    Excellent company to work with. Shows up on time very knowledgeable.
  • GB
    Gary Brock
    Jun 10, 2022
    5.0
    Great group of people. They work with integrity and expertise

Frequently Asked Questions About Rapid Response Team

What services does Rapid Response Team provide for home repair?

Rapid Response Team offers mold remediation, water mitigation, storm damage repair, fire damage repair, bio-hazard cleanup, and remodeling & reconstruction services.

Is Rapid Response Team available for emergency repairs?

Yes, they provide 24/7 emergency home repair services to help Floridians recover when disaster strikes.