Technicians are consistently described as professional, knowledgeable, and courteous.
Timeliness
Many customers appreciated the prompt response times and punctuality of the technicians.
Service Quality
Overall, customers reported high satisfaction with the quality of work performed, often highlighting thoroughness and attention to detail.
Pricing Concerns
Some customers expressed concerns about high prices compared to competitors, although many felt the service justified the cost.
BH
Bill Heffron
2 days ago
5.0
Luis has been to our home a couple of times for different plumbing issues. He replaced a toilet today. In all of his visits, he has been extremely professional and friendly. He communicated with us ahead of time to make sure that we knew his arrival time, was thorough and efficient in the job and left the job site clean.
TP
Tina Patterson
3 days ago
5.0
Owen did a great job. Worked quickly and professionally. Cleaned up the area and even made an effort to inform us of potential problems and possible fixes. We were very impressed
BF
Brian Falvey
5 days ago
5.0
Owen installed a tankless, electric hot water heater. He called ahead and showed up early for the appointment window, which worked out well for us. Owen is highly professional and experienced, and was receptive to questions I had about the install and the operation of the water heater. He was tidy and efficient in his execution and tested the system when complete. He even waited patiently while we conducted our own test to make sure the system works well for the needs of our home. Because of Owen—and my consistent experience with Pro-Tec professionals like Owen—I would confidently recommend Pro-Tec Plumbing to anyone. In fact, Pro-Tec is the only plumber on my recommendation list I keep for friends and neighbors looking for a referral. Thank you, Owen, for delivering unparalleled customer service and for performing the highest quality work.
SG
Stephanie Gravley
Jan 1, 2026
5.0
They’re the best in Naples! Our house was without hot water on the coldest Day of the year and it was New Year’s Eve. ProTech went above and beyond to help us with a new hot water heater and install same day. This is a family owned local company that cares about its customers. The techs, Kyle and Jamie were both incredibly knowledgeable, professional, and hard-working. 10/10 experience, I will be recommending to family and friends.
DM
Darren Moore
Dec 23, 2025
5.0
Jamie is the best plumber I have ever met. Is was intelligent working on a Kohler smart toilet and found the problem quickly. But, he did not stop there. He made sure to inspect the remaining parts of the unit and found several other problems and even potential future problems and contacted Kohler and made sure it was all taken care of under warranty. He even helped me fix my dishwasher problem which to him 30 seconds but had been a problem for me for months. This young mad is top notch in every way and also an extremely pleasant person as well. I I hadn’t just sold my business I would be trying to hire him. I regret only not being able to give him 7 stars.
Frequently Asked Questions About PRO-TEC Plumbing & Air
What services does PRO-TEC Plumbing & Air offer?
PRO-TEC Plumbing & Air offers plumbing, HVAC services, air conditioning contracting, emergency plumbing, sewer and drain cleaning, water heater sales and service, leak detection, and water purification equipment installation and maintenance.
What are the operating hours of PRO-TEC Plumbing & Air?
PRO-TEC Plumbing & Air operates 24 hours a day, 7 days a week, providing round-the-clock service every day of the week.
Where is PRO-TEC Plumbing & Air located?
PRO-TEC Plumbing & Air is located at 3900 Arnold Avenue, Naples, FL 34104, USA.
How can I contact PRO-TEC Plumbing & Air?
You can contact PRO-TEC Plumbing & Air by phone at +1 239-261-1000 or visit their Facebook page at https://www.facebook.com/319185574912045.
When was PRO-TEC Plumbing & Air established?
PRO-TEC Plumbing & Air was established in 2008.
Is PRO-TEC Plumbing & Air known for any particular quality or feature?
Yes, PRO-TEC Plumbing & Air is known for quality work, superior service, and honest pricing.
Which automotive services are near PRO-TEC Plumbing & Air?
Nearby automotive services include DPT of Florida, Happy Wallet Quality Auto Repair, Coastal Collision, MB Experts LLC, and Scotty’s Automotive, which customers can visit for vehicle repair or maintenance services.
Are there any nearby places where I can send or receive shipments when visiting PRO-TEC Plumbing & Air?
Yes, FedEx Ship Center and Fedex Staffed provide freight and shipping services near PRO-TEC Plumbing & Air, convenient for customers needing shipping solutions.
What nearby dining options are available around PRO-TEC Plumbing & Air?
Saigon to Paris Cafe and Liberty Mart are nearby dining spots you can enjoy before or after your visit to PRO-TEC Plumbing & Air.
Can I find other contractors or home service providers near PRO-TEC Plumbing & Air?
Yes, several contractors and home service providers such as Daudert Plumbing, Rain Control Aluminum, G. Meyer Construction Inc., Ruben Sorhegui Tile, and First Response Roofing are located nearby and offer various home improvement services.