Key to Cool

4.9
423 reviews

About

Heating ContractorHVAC ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning Service
Local family owned and operated business since 2006. We specialize in service, maintenance and replacement of your air conditioning system. We service all brands. Better Business Bureau A+ rated.

Details

  • Credit cardAvailable
  • Cash onlyNot available

Location

Key to Cool
3900 Mannix Dr, Naples, FL
34114, United States

Hours

Reviews

4.9
423 reviews
5 stars
389
4 stars
26
3 stars
2
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and responsiveness of the technicians and office staff.

Expertise

Technicians demonstrated extensive knowledge and skill, effectively diagnosing and resolving issues, which instilled confidence in customers.

Reliability

Key to Cool is noted for their prompt service, often responding the same day to urgent requests, and maintaining a strong track record over many years.

Trustworthiness

Many reviews highlighted the company's honesty and integrity, with technicians not pushing unnecessary services or repairs.

Overall Satisfaction

Overall, customers expressed high levels of satisfaction with the services provided, often recommending Key to Cool to others.
  • RL
    Roxanne Levinston
    Nov 10, 2025
    5.0
    Hugh is AWESOME! He is detailed, thorough and treats your home like it is his. Highly recommend Key to Cool and Hugh
  • SW
    Scott Wolbers
    Oct 9, 2025
    5.0
    We've been using KTC for years and they have always treated us great. Josh was out for our yearly maintenance and he did a thorough job and covered everything afterward with me.
  • TO
    Theresa OGara
    Oct 9, 2025
    5.0
    There is definitely a reason Key to Cool has the ratings they do. We live in fiddlers creek and had another company that just did not have the same expertise . Technician Josh did our maintenance update and he was incredibly knowledgeable, experienced, thorough and informative. We really feel we have a good plan to keep my cooling system operating as efficiently as possible moving forward. There is nothing more in important in FL then your AC and you will be in great hands with Key to Cool. ( they are so trustworthy ) Keep up the good work Thank you
  • GR
    Gary Van Riper
    Sep 26, 2025
    5.0
    Have used KtC for the past eight years. Always found them to very quick to respond to a down system, often the same day. Their service people are very customer orientated and informative as to what the issue is and what will be the solution. Special thanks to Hugh and William for the usual great job.
  • EH
    Erin Howe
    Jul 11, 2025
    5.0
    Key to Cool is the best HVAC company I have ever worked with. They respond quickly, are very professional, helpful, and the technicians are knowledgeable and friendly. We had a little emergency issue today and Angel arrived quickly, diagnosed and explained the problem and happily answered all my questions. As a life-long Buffalo Bills fan myself, he was the most courteous Dolphins fan I’ve encountered 😜 Thanks for all your hard work, Angel! Go Bills 🦬🤣

Frequently Asked Questions About Key to Cool

What services does Key to Cool specialize in?

Key to Cool specializes in service, maintenance, and replacement of air conditioning systems and services all brands. They also offer heating and furnace services, indoor air quality products, preventative maintenance plans, duct cleaning, and more.

What are the operating hours of Key to Cool?

Key to Cool operates 24 hours a day, 7 days a week, with continuous service every day from 00:00 to 23:59.