JP Brett & Sons Air Conditioning

4.8
548 reviews

About

Heating ContractorHVAC ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning ServiceAir Conditioning ContractorHome Automation Service
At J.P. Brett & Sons, Inc., our priority is you, the customer. We're the home comfort specialists for Naples and the surrounding area. Our goal is to help you create and maintain a healthy indoor climate in your home. We are proud of our reputation for fair and honest work. We've been serving homeowners in Collier & South Lee counties since 1972, and we welcome the opportunity to help you.

Location

JP Brett & Sons Air Conditioning
1955 Elsa St, Naples, FL
34109, United States

Hours

Reviews

4.9
529 reviews
5 stars
503
4 stars
8
3 stars
4
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Timeliness

Customers appreciate the prompt service and timely arrival of technicians.

Customer Service

Overall customer service is highly rated, with many reviews highlighting the helpfulness and responsiveness of staff.

Quality of Work

The quality of service and thoroughness of maintenance checks are frequently praised by customers.

Long-term Relationships

Many customers express loyalty and satisfaction, having used the service for years.
  • SJ
    Steve Jablonowski
    Jan 13, 2026
    5.0
    Our HOA has used J P Brett & Sons, Inc. for annual HVAC service on multiple units, and we couldn’t be more satisfied. They are consistently punctual, professional, and thorough, and they take the time to explain what they are doing without pushing unnecessary upgrades or repairs. It’s refreshing to work with a company that is truly trustworthy and service-oriented. We look forward to continuing to work with them and would recommend them without hesitation.
  • SK
    Suzann Kaliff
    Jan 12, 2026
    5.0
    J Brett is the most reliable, responsive and trustworthy HVAC company I’ve experienced in this area. They’ve been to our house multiple times the last 4 years, mostly for our twice annual maintenance. But on the couple of times we needed emergency service, they always showed up same day and resolved the issue. I want to give a special shout out to Samuel who was just here. He went above and beyond to walk me through every step of his diagnostics to make sure the entire issue was resolved and that I understood exactly what was causing the problem. He is a real gem!
  • SH
    Susan Hone
    Jan 8, 2026
    5.0
    JP Brett & Sons Air Conditioning sent service man Damian to provide my maintenance check. All service personnel have been great and the company/product is superb. But, I have to say that Damian was exceptional. Professional, prompt, timely, knowledgeable and answered all my inquiries. He explained what he had done to my satisfaction. What a nice young man! Even the office personnel are polite, friendly and handle my account proficiently. I requested Damian in the future because of his attention to detail. You can always depend on quality from JP Brett & Sons Air Conditioning.
  • JH
    Jeff H
    Jan 8, 2026
    1.0
    JP Brett and Sons installed an A/C unit in our condo a few years ago. My old unit was functioning well, but because of its age and the potential for problems, I opted to purchase a new one. In the first 10 years of owning our condo, and with the old original A/C unit, I had never had problems with condensation collecting in its drainage system. But after only 6 months, the new system shut down one evening. After having JP Brett and Sons send a technician out to fix it (>$300), I was told that the problem was a mold clog in the condensation drain. Since then I have put vinegar in the drain on a monthly basis. The drain has only clogged once in the past few years, but almost every time I check the unit, there is water settling out near the origin of the condensation drain and the bottom of the filter is wet. I couldn't understand why, UNTIL a few months ago I put a level on the initial horizontal portion of the condensation PVC pipe and found that it actually angled slightly BACK TOWARD THE UNIT ! It looked like my A/C unit was installed an inch or so too low which therefore caused the drainage system to angle back toward the unit. I contacted JP Brett and Sons about this, suggesting that they likely installed the unit a little lower than it should be, such that the drain doesn't angle away from the unit, it angles back toward the unit. Mr. Tercero got back to me saying, "We haven't serviced this community for over a year" and suggested "routine maintenance service" to "prevent issues with drain backups". I responded to him, thanking him for NOT ANSWERING MY CONCERNS. I told him that if his goal was to avoid the problems his company had likely caused, then he had done his job well.
  • BK
    Brian Karbel
    Jan 7, 2026
    5.0
    I’ve been a JP Brett customer for several years and have always been pleased with their services. Today I had the pleasure of having their technician Anthony perform my semi-annual maintenance. He is second to none in the service industry. From the moment he arrived at my home, he was friendly, informative, and respectful of my home. He was at my house for over an hour and kept me apprised of his progress throughout his work. If you’re not currently a JP Brett customer, you are truly missing out. And, when you schedule your appointment , make sure you request Anthony…..as long as it doesn’t interfere with my next appointment 🤣

Frequently Asked Questions About JP Brett & Sons Air Conditioning

What areas does JP Brett & Sons Air Conditioning serve?

JP Brett & Sons Air Conditioning serves Naples and surrounding areas including Bonita Springs, Estero, Fort Myers, Immokalee, Marco Island, and several nearby zip codes in Florida.

What types of HVAC services does JP Brett & Sons Air Conditioning provide?

They provide air conditioning services, heating and furnace services, indoor air quality products and services, preventative maintenance plans, duct cleaning, ductless AC services, programmable thermostat installation, and home automation.