Don Bailey Flooring

Reviews

• SB

  Sydell Bazile

  5 days ago
  4.0
  I worked directly with Nick and he made everything a breeze. He also gave a good rate for 4 bedrooms after searching around. I gave a 4 for now because I have a few more projects to complete but all in all he was great to work with and even through misunderstanding he very calmly walked me through it. I truly appreciate him and look forward to our continued projects. You’re the best Nick!
• WW

  Washington

  Nov 7, 2025
  5.0
  Thank you Don Bailey Flooring! I recently had some water damage from a flood and had to change out my first floors flooring as well as the stairs. Sergio was my rep and helped me make a great choice on the flooring which looks even better once it was installed. Please make your life easy and use Sergio at Don Bailey Flooring for your new floors!
• FB

  Fidelina Batista

  Oct 7, 2025
  5.0
  My husband and I bought a condominium in Pembroke Pines in December 2024. We bought it because it was the only one available at the time that met our criteria: top floor, corner unit with extra windows and light, lake view, right orientation to permit enjoyment of the outside, and usable outdoor space that had not been enclosed. We knew we had to do something with the tile floors that were at different unexplainable levels and posed a fracture risk in the event of a fall for my advanced osteoporosis. We educated ourselves to options. We went to look at various flooring businesses. We talked to various people and flooring salesmen, and our last stop was Don Bailey Carpets. Several salesmen from the various businesses came to the condominium. Some expressed concern as to explanation for the various levels and dips. Some were apprehensive as to what they would find beneath the existing tiles. Some suggested strongly for tile because they were concerned the “unevenness” of the floor would prevent doing luxury vinyl. Others believed luxury vinyl was a mistake and would not be as beautiful or durable as tile. And others after having expressed interest in the work, never submitted an estimate. Scott at Don Bailey carpets listened to all my reservations. He came out to assess the job. He expressed confidence the work of removing the tiles was doable. He believed whatever we would find his guys would be able to make work to permit the use of luxury vinyl. Then came the difficult issue for me of selecting the floor. Don Bailey Carpets had the tile manufacturer I had seen in a condominium when we were looking to buy ours, but not in the collection and color I had seen because Scott found out the particular floor had been discontinued. I tried to choose another color from that manufacturer. Scott was infinitely patient with me. He took us to see a floor that had been laid for me to get an idea of how it would feel and look. He gave me samples to take home and on at least one occasion, came by to our condominium to pick them up and answered any questions I might have. I finally made a selection but had doubts as to how some “knots” would look. And he was kind when every time we subsequently came into the showroom I would second guess my decision. He listened. He let me go through the process. He explained the pros and cons, again, and he and my husband would patiently chuckle. We had to go back to New Mexico and sell our home, and when we returned Don Bailey’s removed the old tiles, and it was a bigger job than anticipated. It was very difficult to remove the old floor. The differing levels were the result of apparently different floors being put down at different times. The living room floor was a bit more than 3/4 inch higher than the master bedroom floor. A ramp had been created to try and meet the two floors. The same was true between the master bedroom floor that was 1/4 inch plus higher that the floor going into the bathroom. And the master closet floor was carpet. All in all this was a big decision and job. During the process I questioned the wisdom of my decision. When the floor was finally put down, it was stunning. It was a joy to have the entire apartment at the same level without fear of tripping or falling on my face. The result was beautiful and the floor was beyond my expectations, my husband’s expectations, and maybe even Scott’s expectations. Credit to the guys that did an excellent, excellent job. And thanks to Scott who was patient and who facilitated my journey to a correct choice. I cannot say enough about how very pleased I am with my beautiful floor.
• LA

  Lidia Aguilera

  Oct 4, 2025
  5.0
  The best customer service I have ever experienced!! From start to finish Scott was beyond professional!!!
• SB

  Sheere Benjamin

  Sep 18, 2025
  5.0
  I am extremely pleased with meeting with Manager Nick on Monday 9.15; explaining what I wanted (carpet for master bedroom and closet); to providing dimensions required on Tuesday 9.16…to having the carpet/padding installed on Thursday 9.18 by Angel and his Assistant! Fast and efficient. The carpet is beautiful and the padding is lush and feels wonderful. It all looks beautiful. The installers were fast, clean and very polite and helpful. Excellent customer service all the way around. Good job, Sheere

Frequently Asked Questions About Don Bailey Flooring