Business Details
About
Septic System Service
Brooker Septic Service Inc has been a cornerstone in Polk and Highland counties since 1957, providing comprehensive septic system solutions. As a local, family- and woman-owned business, we pride ourselves on delivering exceptional service with a personal touch. Our team is fluent in both English and Spanish, ensuring clear communication with all our customers. We offer a full range of services, from septic tank pumping to drain field repairs, and even grease trap cleaning.
Location
Brooker Septic Service Inc.
149 East Bay Boulevard South, Lake Wells, FL
33859, United States
Hours
Reviews
4.5
121 reviews
5 stars
98
4 stars
6
3 stars
4
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and helpfulness of the staff, highlighting their willingness to explain issues and provide solutions.
Response Time
Customers frequently noted the quick response times for service requests, often receiving same-day or next-day appointments.
Quality of Work
Overall, the quality of work was highly rated, with many reviews mentioning thoroughness and effective problem-solving.
Pricing
Several customers appreciated the competitive pricing compared to other septic service providers, although a few expressed concerns about perceived high costs.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding communication issues and dissatisfaction with specific services.
- JIJacqueline IbarrondoNov 26, 20255.0Estos chicos son grandiosos con una calidad de experiencia resolvieron mi problema de bomba del tanque y dejaron todo tapado Definitivamente seran los unicos que vengan a mi casa para asistir con el septico ✍🏼⭐️⭐️⭐️⭐️⭐️⭐️
- SHshauni hubbardNov 8, 20255.0I regret I didn’t get their names, but the two gentleman that showed up after several others declined to do so, were so very helpful under the worst and weird circumstances our septic system put them through. They worked so fast and even on a time crunch managed to get the job done. I’ll recommend this company to anyone I know, and these two gentleman deserve the best pay.
- CBConnie BennettOct 25, 20255.0They were a blessing to us today. Didn’t make us pay weekend charges. We are seniors on fixed income. Thank thank u
- KWKiley WuytsOct 7, 20255.0Fast appointment time, awesome crew and best price around. Will continue to call anytime we need service.
- AFAngel FigueroaJul 8, 20195.0It's right off the highway and very convenient. Very clean. I love the Daytona Beach bacon wrapped wings. My favorite.
Frequently Asked Questions About Brooker Septic Service Inc.
How often should I have my septic tank pumped out?
The frequency of septic tank pumping depends on usage, but it is generally recommended every 3-4 years for optimal system performance.
What are signs of septic tank failure?
Indicators of septic tank failure include plumbing sounds, sewage backups, foul odors, unusually lush grass over the drain field, and wet areas or standing water near the system.
What should I do if my septic system backs up?
In case of a septic system backup, immediately cease water usage and contact Brooker Septic Service Inc for emergency assistance. Do not attempt to access the septic tank or system on your own.
How does a septic system work?
A septic system utilizes a tank to process wastewater, allowing solids to settle. The treated liquid then flows into a drain field where soil further filters it before natural disposal.
What is a drain field?
A drain field consists of underground pipes that distribute treated wastewater from the septic tank into the soil for final treatment and natural disposal.
What is an effluent filter?
An effluent filter, mandatory in Florida, is a device that prevents solid materials from entering the drain field, thereby reducing the risk of system clogging and failure.
What are some signs of a septic system failure?
Potential indicators of septic system failure include unusual toilet noises, plumbing issues, unpleasant odors, water pooling, or exceptionally green grass near the drain field area.
How often should I have my septic tank pumped?
The recommended pumping frequency for septic tanks is typically every 3-5 years, varying based on household water usage and tank capacity.
How often should I have my septic tank pumped?
It is generally recommended to have your septic tank pumped every 3-5 years depending on usage and tank size.
What are common signs that my septic system is failing?
Signs include plumbing noises, sewage backups, foul odors, wet areas near the drain field, and unusually lush grass over the drain field.
What steps should I take if my septic system backs up?
Immediately stop water use and contact Brooker Septic Service Inc for emergency help. Do not attempt repairs yourself.
Can you explain how a septic system works?
Wastewater enters the septic tank where solids settle and liquids flow to a drain field for further natural treatment by the soil.
What is a drain field and why is it important?
A drain field is a network of underground pipes that distribute treated wastewater into soil for final filtration and natural disposal.
What is an effluent filter and do I need one?
An effluent filter traps solids from entering the drain field, reducing clogging risks. It is mandatory in Florida for septic systems.
What services does Brooker Septic Service Inc offer?
They provide septic tank pumping, drain field repairs, grease trap cleaning, and comprehensive septic system solutions.
What are Brooker Septic Service Inc's business hours and emergency availability?
They are open daily from 8:00 AM to 5:00 PM and offer 24-hour emergency services.
In which areas does Brooker Septic Service Inc provide service?
They serve Polk County, Highland County, and the city of Lake Wales, FL.
Are there any nearby conveniences or attractions that customers can visit when in Lake Wells or the Lake Wales area?
Nearby places include Inter Urban Park for outdoor relaxation, The Family Barber Shop for grooming services, and Taqueria El Huarache for dining. After your septic service, you might enjoy visiting these local businesses and parks.