Guardian Water Services

4.5
726 reviews

About

Water Purifiers
Guardian Water Services has over 400 5/5 star Google reviews from its customers. Guardian provides whole house water filter, purifier, softener, and treatment solutions for clean, better tasting, softer water. Guardian serves Central Florida and uses the best quality water softener and filtration systems available.

Location

Guardian Water Services
106 Commerce St, Lake Mary, FL
32746, United States

Hours

Reviews

4.5
726 reviews
5 stars
612
4 stars
20
3 stars
9
2 stars
8
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and knowledge of the technicians, particularly James Jenkins, who provided thorough explanations and support.

Scheduling Issues

Several reviews highlighted significant problems with scheduling and communication, including missed appointments and lack of follow-up.

Product Satisfaction

While some customers were pleased with the water filtration systems and their benefits, others expressed dissatisfaction with the performance and reliability of the products.

Sales Practices

There were multiple complaints regarding misleading sales tactics, including unfulfilled promises and lack of transparency about product capabilities.
  • AB
    Anthony Bennett
    Dec 30, 2025
    5.0
    James Jenkins helped make our experience buying a whole home water purifier easy due to his professionalism and how informative he was during his presentation. I would highly recommend him to anyone in need of Gaurdians services as he is a very kind and caring individual.
  • MM
    Monica Montgomery
    Dec 27, 2025
    5.0
    This presentation was flawless from beginning to end. James Jenkins the senior water analyst was not only throughly in the testing process but also in explaining each intricate part of why having a water treatment system is important. He answered all questions with clarity and I am proud to be able get the Maytag purification system .
  • DC
    Darren Cook
    Dec 24, 2025
    1.0
    I'd give ZERO if I could. Im an extremely small business owner, intact I'm the only employee. They scheduled an appointment (8 am - 4 pm) thats all day which is ridiculous in of its self. I waited till 3:55 pm at which time I had to call them to find out my technician called out that MORNING. They never called me to let me know. I was willing to lose a days revenue for my business, but not waist a day doing nothing waiting on them. The only incentive they offered to try and keep/earn my business was 5% ($10 🤣🤣🤦‍♂️). Super insulting. I would never recommend them with the type of scheduling they do. My family has been in business 40 YEARS, ill be letting 1,000's of my clients know NOT to use guardian services. Let this be a lesson that you never know who your working with or what there influence in the community is. They won't be out of business, but I can guarantee they will lose THOUSANDS of dollars in business. We have already proven this effective with other businesses that operate shady.
  • SR
    Sheyla Rivera
    Dec 18, 2025
    1.0
    The technician was very friendly and courteous, but the filter doesn't have a lifetime warranty. I've had the filter for 5 years, and they just told me that my warranty has expired. When a salesperson comes to your house and tells you it has a lifetime warranty, it's not true. They haven't honored mine, but I'm going to look for my sales documents where it says I have a lifetime warranty. Es una vergĂĽenza que le tomen a uno el pelo y hagan creer que uno es un tonto,y peor aĂşn que sean de la misma raza hispana.
  • IH
    Ian Hernández
    Dec 15, 2025
    1.0
    James Jenkins told me that the water system would clean raw water for emergency use and so I purchased the product. It wasn’t until after the install that I read the tiny letters on the unit that said that the unit isn’t rated for treating raw water. I would have not paid this much for a system that isn’t rated for what I wanted. It literally only handles city water. I was sold something under false pretense and I feel lied to. Now the company isn’t owning up to their sales persons mistakes and they are not standing behind their product. They have been quick to sell and install and a headache to deal with after. Do yourself a favor and go with anyone else for a water purification system if you value your time and money.

Frequently Asked Questions About Guardian Water Services

What services does Guardian Water Services provide?

Guardian Water Services offers whole house water filter, purifier, softener, and treatment solutions for clean, better tasting, softer water.

Where is Guardian Water Services located?

Guardian Water Services is located at 106 Commerce St #105, Lake Mary, FL 32746, USA.