At Custom Wood Products, we care about our customers as only a family owned and operated business can. We work closely with you from start to finish, guiding your vision with advice on woods, designs, cabinet door styles and finishes — and we’re always eager to discuss your ideas and preferences. Every customer is different, every project is different, but pleasing our customers is always our first priority, from design to on-time delivery.
Tried many times to have final adjustments made to the install - their answer "we did not make enough money on this project to come back out". That sums it up. I have drawers that are not aligned, do not meet the cabinet face evenly, doors that dont align, etc. I have been flexible saying when they are in the area stop by - then they simply stopped responding
MH
Megan Hall
Dec 19, 2022
5.0
Best in high-end cabinetry in Florida. Such a talented group to work with.
GO
Gail Otero
Dec 2, 2020
1.0
Spent a small fortune with Custom Wood Products. They did build and deliver on time. I paid my bills on time. What they do not do, however, is stand behind their product. 1) My husband's office cabinetry discolored immediately after installation, prior to our moving into new home. They refused to acknowledge any fault on their part. My builder paid his painter to spend countless hours sanding and refinishing the entire countertop of the cabinets. 2) Christy's (owner and designer) design for my kitchen does not work well. I relied on her as I thought she knew better than I did on designing my kitchen. She placed the trashcan cabinet in-between my sink and dishwasher. The dishwasher and trashcan cabinet should have been on opposite sides of the sink. When clearing dishes to place in dishwasher, you have to remove the trashcan from its cabinet. You cannot have both cabinets open at the same time. Design defect. Again, no apologizes. 3) I have asked on at least 10 occasions for the paint color and brand of my masterbath cabinets. I need the paint for touch-ups. Christy has refused to respond to any of my multitude of emails. 4) I have asked for advice on redesigning the cabinet that houses my blowdryer as my blowdryer does not fit in this cabinet due to poor design. Once again, Christy has refused to help me. I did not expect them to redesign and build it, just advice on whether it can be done.
I would absolutely not recommend this company. The poorest customer service, and not great designers, that I have ever had the misfortune of working with. I am not new to the building industry, so I know what is expected for the price charged. I cannot stress enough - DO NOT USE CUSTOM WOOD PRODUCTS, INC.
EA
eric alexander
Jul 15, 2020
5.0
Best custom cabinet shop in Jacksonville. Danny and his wife Christie are fantastic.
Frequently Asked Questions About Custom Wood Products Inc
What kind of business is Custom Wood Products Inc?
Custom Wood Products Inc is a family owned and operated business specializing in cabinet making and woodworking supplies, focusing on custom wood products.
Where is Custom Wood Products Inc located?
It is located at 3811 University Boulevard West, Jacksonville, FL 32217, United States.
What services does Custom Wood Products Inc offer?
They work closely with customers from start to finish, providing advice on woods, designs, cabinet door styles, and finishes, ensuring on-time delivery for every unique project.
How long has Custom Wood Products Inc been in business?
Custom Wood Products Inc was established in 2002.
How can I contact Custom Wood Products Inc?
You can reach them by phone at +1 904-737-6906 or by email at customwoodpro32@bellsouth.net.
What is the business slogan or featured message for Custom Wood Products Inc?
Their featured message is: 'If You Can Imagine It, We Can Build It!'
What nearby places can I visit around Custom Wood Products Inc?
Nearby places include Hunger Fight (a charity organization), Florida Foam Recycle Center (flooring contractors), and Prints R Us (a business).
Are there any home improvement or contractor services near Custom Wood Products Inc?
Yes, nearby you can find Florida Custom Kitchen and Bathroom (home improvement and countertop installation), Peyton Plumbing (plumbing and HVAC), and L & M Installation Services Corp. (construction services).
If I visit Custom Wood Products Inc, what dining options are nearby?
Close dining options include Mariscos El Pacifico (seafood restaurant and beer bar), Famous Amos (American restaurant), and Fresh From Yianni's Kitchen Deli (Greek and Mediterranean restaurant).
Can nearby services assist with home renovation projects when working with Custom Wood Products Inc?
Yes, nearby stores like Sherwin-Williams (hardware and building supplies), Avigna Granite World (countertop installation), and Miller Window Fashions (interior design and window installation) can complement your home renovation needs.