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HVAC ContractorGenerator Service & RepairAir Conditioning ContractorAir Quality ConsultantHeating ContractorEmergency PlumbersWater Heater SalesWater Heater ServiceWater PurifiersAir Duct Cleaning Service
Mid-Florida Heating & Air has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to North Central Florida residents. Our staff has proudly served the local community’s heating and air conditioning needs since 1983, installing over 59,000 heating and air systems to homes and businesses. We are, without question, your premier service provider! We provide our customers with solutions to all their comfort needs. Mid-Florida Heating & Air is dedicated to the principles of old-fashioned quality, service, and value while delivering the latest in products and technology.
Location
Hours
Reviews
4.5
1,129 reviews
5 stars
950
4 stars
43
3 stars9
2 stars
20
1 star
107
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are frequently described as knowledgeable, professional, and courteous, with many customers praising their thoroughness and ability to explain issues clearly.
Customer Service
There are significant complaints about poor customer service, including missed appointments, lack of communication, and unresponsive office staff.
Service Quality
While many customers report satisfactory service, there are numerous instances of dissatisfaction regarding the quality of repairs and installation, with some customers experiencing repeated issues.
Pricing Concerns
Several reviews mention high costs for services and parts, with some customers feeling they were overcharged or upsold unnecessary services.
Response Time
Customers have reported delays in service appointments and responses, leading to frustration, especially during emergencies.
- DGDiane Gavidia5 days ago5.0Nathaniel did a wonderful with the routine maintenance and also addressed an issue I had with my bedroom unit (I have a total of three mini splits doing heat/AC for the entire 1500sq ft home). The problem turned out to be mostly user error (me being the user!). Nathaniels is the face of your company. You should be proud of him!
- CHCurtis HakesNov 12, 20255.0Install single run capacitor up to 45 MFD Install replaced contactor one or two pole Installation by technician was very good. Was one hour late for appointment. Over scheduling. Not installers fault.
- GDGeorge DAlessandroNov 11, 20255.0Everything was explained to me by Josh in a manner I could understand as well as explaining the options I have not pressuring me on which I should purchase.
- CJCindy JohnsonNov 7, 20255.0Heating/air & mini splint maintenance. Shane always does a thorough maintenance check on our units. Extremely knowledgeable about our units and performs those duties with confidence. Doesn’t try to push other products in order to increase the bill, but is honest & very trustworthy about the condition of both units. I purchase the annual membership service which covers 2 maintenance service calls per year.
- TMTina MendozaOct 15, 20251.0Our unit went out in March 2025 and the technician who came out sold us on a $12,000 unit, as it was the best unit for the size of our house. At that time, this cost included installation and all the items needed for an AC unit to run correctly. They did not state there were any other things we may need to purchase to make the unit run. At the end of May, we had another technician come out to the house to check on the unit, as it air was loud, like there was a waterfall in the house, when it was cycling. We wanted to make sure the unit was installed correctly. At that time, my elderly parents were at the house. The technician told them they needed to install a new start assist, as the amps were running high, a surge protector and a trip fee. The cost, $757. I was not in town and was unaware of the extra costs. In October, the company called to have us do our 6 month inspection, which was included in the original purchase. I found out at this time, that the $757 had been paid at the last visit. I contacted the company to see why these costs were charged and was informed the trip fee was a mistake. They couldn't tell me why the other things were charged to my parents, as that should have been included in the original costs or should have been covered by warrantee. I have tried at least five times to speak to a supervisor and have not had anyone call me back. We had a wonderful technician, Nate, come to do the inspection and it was found they never installed the filtration system on the AC unit and it had been running daily in the Florida heat for seven months. Nate, contacted the installation supervisor, who saw that we originally paid to have the filtration system put in and that they now needed to come out to do that. I tried to call a supervisor again after this visit and was directed to a voicemail. I am not happy that my elderly parents may have been taken advantage of or that our concerns have not been investigated. When installing such an expensive unit, I would assume all of the parts necessary to make the unit run would be included in the original costs. Other than the great contact we had with Nate, I am not happy with the service we have received in regards to getting the overcharges looked at and the unit not having the filtration unit installed.
Frequently Asked Questions About Mid-Florida Heating & Air
What services does Mid-Florida Heating & Air provide?
Mid-Florida Heating & Air offers heating, ventilation, and air conditioning (HVAC) products and services, including installation, maintenance, HVAC consulting, and air duct cleaning.
Where is Mid-Florida Heating & Air located?
Mid-Florida Heating & Air is located at 6100 NW 123rd Pl, Gainesville, FL 32653, United States.
What are the business hours for Mid-Florida Heating & Air?
Mid-Florida Heating & Air operates 24 hours a day, 7 days a week, open from 00:00 to 23:59 daily.
Since when has Mid-Florida Heating & Air been serving the North Central Florida community?
They have been serving the local community since 1983, installing over 59,000 heating and air systems.
How can customers contact Mid-Florida Heating & Air?
Customers can contact Mid-Florida Heating & Air by phone at +1 352-377-4414 or by email at info@mid-fla.com.
What areas does Mid-Florida Heating & Air serve?
Mid-Florida Heating & Air serves many cities and counties in North Central Florida, including Gainesville, Ocala, Dunnellon, The Villages Community, and counties like Alachua, Marion, and Citrus.
Are there convenient places to store your belongings near Mid-Florida Heating & Air?
Yes, there are several nearby self-storage facilities such as Box Turtle RV, Boat and Self Storage, Personal Mini Storage, and iStorage, which can be convenient if you need storage solutions in the area.
What dining options are available near Mid-Florida Heating & Air?
Hunt Brothers Pizza is a nearby restaurant where customers can enjoy a meal before or after visiting Mid-Florida Heating & Air.
Are there any notable businesses nearby that might be useful to customers visiting Mid-Florida Heating & Air?
Yes, nearby businesses include Innovative Machine (a machine shop), Hickman Metal Roofing (contractor services), and Magnum X Design Build (countertop installation), which could be helpful for various home or construction projects.
What is the featured message or special aspect about Mid-Florida Heating & Air?
Their featured message is "You're in Luck with the BIG Orange Truck!" highlighting their recognizable service vehicles and commitment to customer service.