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Mid-Florida Heating & Air has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to North Central Florida residents. Our staff has proudly served the local community’s heating and air conditioning needs since 1983, installing over 59,000 heating and air systems to homes and businesses. We are, without question, your premier service provider! We provide our customers with solutions to all their comfort needs. Mid-Florida Heating & Air is dedicated to the principles of old-fashioned quality, service, and value while delivering the latest in products and technology.
Location
Hours
Reviews
4.5
1,161 reviews
5 stars
974
4 stars
43
3 stars9
2 stars
20
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising technicians while others reported poor communication and responsiveness from office staff.
Technical Expertise
Many customers highlighted the professionalism and knowledge of technicians, with several specific mentions of outstanding service from individuals like Ethan, Dustin, and Andrew.
Installation Issues
Several reviews noted problems with installation quality and scheduling, including missed appointments and inadequate follow-up on service requests.
Pricing Concerns
Customers expressed dissatisfaction with pricing transparency, citing unexpected charges and high costs for repairs and services.
Overall Satisfaction
While some customers had positive experiences and would recommend the company, others reported significant frustrations and vowed not to use their services again.
- NWNichole Waight2 days ago5.0We had an AC appointment with Tony yesterday(PalmBay)and It was such a good experience. He really took his time and even explained our questions without hesitation. He went above and beyond and defiantly show exceptional customer service. Thank you.
- SBShane Brehm4 days ago5.0I've been a customer of Mid-FL for a few years now, and have been thoroughly satisfied with the service and additionally the customer service after the fact. Special shoutout to Wes for handling an unexpected problem with grace and good will!
- PKPaige KJan 5, 20261.0Absolutely disgusted by the utter selfishness and disregard for your community and the human lives in it. I watched this company vehicle put numerous lives at risk in the few minutes I shared the road with them. There is NO excuse for this type of driving. If part of your job is getting behind the wheel and doing so puts multiple lives at risk, you should not have this job. Additionally, doing so in a company vehicle is a poor indicator of intelligence. Why would anyone want to hire a company that not only had no regard for the safety of others around them, but has no issue doing so in a giant billboard advertising their business? Save your money and save lives in our community, take your business to people who care.
- MRMarylou ReeserJan 5, 20265.0Scott Worthely came and did a overall check up on my Central Heat and Air conditioning ,said everything looks great but I need a surge protector on the unit, so I'll schedule soon to have it done. Plus Scott was kind enough to get my Christmas tote from behind the new duct work that the dummies that installed it pushed it away back in a corner. Thank you Scott for everything!
- RARick ApplegateDec 31, 20255.0Had a new unit put in by MFLHA two years ago. Last night, when the temps dropped, the unit stopped producing heat, blowing only cold air. I called in the AM and Matthew Burnett (who has been our service guy on the last few calls) came out and immediately discovered the problem was when MFLHA installed the unit; they did not change the breaker from 20AMPs to 30AMPs for the new unit. It was an error on their part, he quickly replaced and said there be no charge at all as the fault was theirs. Can't say enough good things about Matthew. He is always professional, polite, answers all my questions (even the dumb ones) and is incredibly knowledgeable. I highly recommend MFLHA AND Matthew! He goes above and beyond and puts the customer, not the company first! Thanks Matthew! p.s. He also always gives treats to my dog even though he barks at him. I think maybe the dog has figured something out :)
Frequently Asked Questions About Mid-Florida Heating & Air
What services does Mid-Florida Heating & Air provide?
Mid-Florida Heating & Air offers heating, ventilation, and air conditioning (HVAC) products and services, including installation, maintenance, HVAC consulting, and air duct cleaning.
Where is Mid-Florida Heating & Air located?
Mid-Florida Heating & Air is located at 6100 NW 123rd Pl, Gainesville, FL 32653, United States.
What are the business hours for Mid-Florida Heating & Air?
Mid-Florida Heating & Air operates 24 hours a day, 7 days a week, open from 00:00 to 23:59 daily.
Since when has Mid-Florida Heating & Air been serving the North Central Florida community?
They have been serving the local community since 1983, installing over 59,000 heating and air systems.
How can customers contact Mid-Florida Heating & Air?
Customers can contact Mid-Florida Heating & Air by phone at +1 352-377-4414 or by email at info@mid-fla.com.
What areas does Mid-Florida Heating & Air serve?
Mid-Florida Heating & Air serves many cities and counties in North Central Florida, including Gainesville, Ocala, Dunnellon, The Villages Community, and counties like Alachua, Marion, and Citrus.
Are there convenient places to store your belongings near Mid-Florida Heating & Air?
Yes, there are several nearby self-storage facilities such as Box Turtle RV, Boat and Self Storage, Personal Mini Storage, and iStorage, which can be convenient if you need storage solutions in the area.
What dining options are available near Mid-Florida Heating & Air?
Hunt Brothers Pizza is a nearby restaurant where customers can enjoy a meal before or after visiting Mid-Florida Heating & Air.
Are there any notable businesses nearby that might be useful to customers visiting Mid-Florida Heating & Air?
Yes, nearby businesses include Innovative Machine (a machine shop), Hickman Metal Roofing (contractor services), and Magnum X Design Build (countertop installation), which could be helpful for various home or construction projects.
What is the featured message or special aspect about Mid-Florida Heating & Air?
Their featured message is "You're in Luck with the BIG Orange Truck!" highlighting their recognizable service vehicles and commitment to customer service.