FHIA Remodeling - South Florida

Reviews

• MF

  Marilyn Francois

  Nov 12, 2025
  1.0
  I hate to leave this rating because the young man Diego that came to my home was EXTREMELY polite and informative. Unfortunately, I've had 3 months of poor service, tons of delays and excuses from FHIA and i will NEVER recommend them to anyone. The company thrives for reviews but delivers poor installations and a bunch of excuses for their poor service. It took a total of 3 months to get all my windows, sliders and screens installed. Very disappointing. The customer service team is great! But other than that if you go with FHIA prepare yourself to be frustrated and disappointed!
• GF

  Gigi Foye

  Nov 11, 2025
  5.0
  I contacted FHIA for a window frame that was bulging out. This was under warranty and I could’ve happier with their service. With in days they had a service repair man Diego) here to look at the issue. Not only did he look at the one window I saw but checked all of the windows to see if they were good. He found others that needed repair. Even though the windows were 5 years old it was totally coved by the warranty. Diego did a fantastic job. He was on time, very knowledgeable, professional and polite. He followed up on the repairs as he said he would. We couldn’t ask for a better service repair to the windows and a representative for the company. The company is very lucky to have him as an employee. I highly recommend FHIA and Diego.
• MC

  Maria Novoa, Realtor C21 World Connection

  Nov 5, 2025
  5.0
  Fabian from FHIA was very attentive and meticulous in replacing a broken screen for a huge impact window. It took a lot detailed work on his behalf to get it to fit exactly right. Fabian was patient and knowledgeable. I was impressed with his work ethic. FHIA replaced the screen at no charge, even though the windows were installed over 5 years ago. Needless to say, I'm highly satisfied with their products and services. Great job FHIA!
• HH

  havek

  Nov 4, 2025
  1.0
  I stand by my original review and will add, I do not recommend this company. Yes, the people are very very nice but everything else is horrible. A new window was installed on the first floor, its sash came damaged and leaks water into the house. Because no one tested it I discovered the flaw weeks later. Just called to verify appt. and speed replacement but was hung up on. I still have a leak from the new second story window into my garage. Contractor did come and found a leak not window related. Ok, great.. But issue is he tried really hard to ignore the fact that the 1st window was broken by employees during install. The 2nd window they installed in the same opening, was installed wrong (wrong size, wrong orientation, stucco used was cheap and when it got wet went soft allowing water in, install was just wrong and allowed water inside 2nd floor room and into the garage). The 3rd window they installed in the same opening is the wrong orientation. Honestly, I don't care about that, just mention it to prove how many times they got things wrong. He also did a great job to avoid the fact that all the weight they put on the roof over the garage causes any previous work (roofing and stucco) to come separated. It's an undesired result but it happens. Just accept it and take responsibility. As a result, water is coming in thru one of those seperations which he found. I repaired and will keep repairing whatever comes up, at my cost, because it's my home. He also made a bold claim that the same previous roofing/stucco work around the 2nd floor window, was done wrong. And whether that is true or not, there is no way to know 100% unless we strip all that out and look. I find that to be unprofessional Also, don't buy their side by side windows. They are horribly designed. During a normal water test, that means hose it down from every angle, tons of water go into the inside channel on the interior part of your house. That means while someone is outside hosing your window down, you can collect cups and cups of water from the inside of your house while windows are sealed and locked. Imagine during a bad storm or hurricane. It's a flood inside your home waiting to happend. I asked if I could get regular windows instead because this simply does not. Have never heard back. Bottom line is, DON'T BUY FROM THEM. Today is 3 months of dealing with them, mold created by all the leaking, and they still owe me a sash, replace the window sill in 2nd floor, and test all windows for leaks.. Will post pictures of roof/stucco work before and after they came to install windows and the repairs I have done. 1st one is from previous work... Rest of pictures is result of their work
• KK

  Kay

  Nov 3, 2025
  5.0
  I reached out to FHIA regarding a warranty replacement for my impact sliding door and from start to finish, the service was impeccable! I anticipated that it would be a huge headache/hassle getting the door replaced, but that couldn't have been further from the truth. It took approximately 6 weeks for my door order to arrive, and I was notified as soon as it arrived vs. having to chase down the contractor for updates. Diego and Fabian were OUTSTANDING! They carefully removed the shattered damaged impact door without further damaging the glass (which would've caused glass fragments to splatter everywhere). The team was super punctual and left things tidy after leaving. Highly recommend them and FHIA

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