Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers praised the company's commitment to customer satisfaction and willingness to address concerns.
Efficiency
Many reviews highlighted the promptness and efficiency of service, with technicians completing jobs quickly and effectively.
Communication
Technicians provided clear explanations of issues and solutions, ensuring customers felt informed throughout the process.
Overall Satisfaction
Overall, customers expressed high satisfaction with the service received, often recommending the company to others.
JH
Jerry Holton
5 days ago
5.0
Very knowledgeable and quick response from office staff and service technician. Frank went above and beyond what l expected.
CW
Caty Weeks
Nov 14, 2025
5.0
Always love the Crew at Gordon Air. We have a new build and they have handled everything flawlessly from start to finish. Thanks team!
SH
Sherry Hollingsworth
Nov 12, 2025
5.0
Both technicians (Jacob & Charles) were very polite and knowledgeable. They answered all our questions and addresses our concerns. They cleaned up after the install and made sure everything was working properly before they left!
TR
Tanner Rogers
Nov 11, 2025
5.0
They were quick in service, the person who came out was courteous, and their prices are reasonable. 10/10 company and we will go back again
RS
Ryan Smith
Nov 8, 2025
5.0
Gordon Air and their technician Chesil provided service that was above and beyond all expectation! He fixed the original HVAC complaint quickly and discovered/repaired multiple safety-related issues during his visit. Gordon Air and Chesil have gained a customer for life! Best customer service bar none in the area.
Frequently Asked Questions About Gordon Air Conditioning
What services does Gordon Air Conditioning provide?
Gordon Air Conditioning offers services as an air conditioning contractor, air quality consultant, heating contractor, HVAC contractor, and air duct cleaning service in Okaloosa County, Florida.
Where is Gordon Air Conditioning located?
Gordon Air Conditioning is located at 3182 E James Lee Blvd, Crestview, FL 32539, USA.
What are the operating hours of Gordon Air Conditioning?
The business operates Monday through Friday from 7:00 AM to 8:00 PM, and is closed on Saturdays and Sundays.
Which brand of air conditioning equipment does Gordon Air Conditioning specialize in?
Gordon Air Conditioning specializes in Lennox brand products.
Since when has Gordon Air Conditioning been serving the Okaloosa County area?
Gordon Air Conditioning has been serving the area since 1979.
In which cities does Gordon Air Conditioning provide service?
Gordon Air Conditioning services multiple cities including Baker, Crestview, Defuniak, Destin, Fort Walton, Holt, Milton, Mirimar, Mossy Head, Navarre, Niceville, Pace, Panama City, Pensacola, Santa Rosa, and Valparaiso.
What languages are spoken at Gordon Air Conditioning?
The primary language spoken at Gordon Air Conditioning is English.
How can I contact Gordon Air Conditioning for service inquiries?
You can contact Gordon Air Conditioning by calling +1 850-682-5214 or through their Facebook page at https://www.facebook.com/416649315430.
Are there any family-friendly places near Gordon Air Conditioning?
Yes, Jumpin Beans Playzone, an indoor play center, is located nearby, making it convenient for families to visit while you attend to air conditioning needs.
What dining options are available near Gordon Air Conditioning?
Nearby dining options include Chappy's Bar-B-Q and Josy's Tienda Latina, a specialty grocery store and restaurant, offering convenient choices before or after your appointment.
Is there a hotel nearby if I need accommodation near Gordon Air Conditioning?
The Wingo Inn is a nearby hotel and bed & breakfast, located close to Gordon Air Conditioning for your convenience.