Customers consistently praised the quick response time of the team, often arriving within hours of the initial call.
Professionalism
The staff, particularly Doug and Luis, were frequently described as professional, knowledgeable, and courteous, making customers feel at ease during stressful situations.
Communication
Many reviews highlighted the clear and consistent communication from the team throughout the restoration process, ensuring customers were informed and comfortable.
Quality of Work
Overall, customers were satisfied with the quality of work performed, noting thoroughness in addressing water damage and mold issues.
Customer Care
Several reviews emphasized the caring and empathetic approach of the team, which helped alleviate stress during difficult circumstances.
CL
Camille Liljestrand
Nov 17, 2025
5.0
Luis is awesome. Did a professional job. Highly recommend.
AO
Angelo Occhipint
Nov 14, 2025
5.0
Very professional, did a fantastic job would highly recommend.
JM
JD Martin
Nov 11, 2025
5.0
It's rare to find a company that is honest and has honest Representatives but I found this to be true with this company at least for me I would recommend them
MG
Michael Gardner
Nov 1, 2025
5.0
Royce did a great job of explaining the service process and getting equipment deployed swiftly and efficiently. The response time was extremely fast. I will recommend UWRG whenever anyone needs this professional service.
EW
Erendida Whitney
Oct 28, 2025
5.0
Luis is very friendly, knowledgeable and very helpful with his job and cleaning was exceptional. We are very comfortable him being in our home and 100% recommend him for his services.