Customers consistently praised the professionalism and expertise of the staff, particularly highlighting individuals like Luis and Doug for their thoroughness and care.
Customer Service
Many reviews noted the exceptional customer service, with staff being described as friendly, responsive, and empathetic during stressful situations.
Efficiency
The team was frequently commended for their quick response times and efficient work, often completing jobs faster than expected.
Communication
Customers appreciated the clear communication throughout the process, with staff explaining procedures and keeping clients informed.
Pricing Concerns
While many found the pricing fair, there were some complaints about unexpected charges and billing issues, indicating a need for clearer communication regarding costs.
CL
Camille Liljestrand
Nov 17, 2025
5.0
Luis is awesome. Did a professional job. Highly recommend.
AO
Angelo Occhipint
Nov 14, 2025
5.0
Very professional, did a fantastic job would highly recommend.
JM
JD Martin
Nov 11, 2025
5.0
It's rare to find a company that is honest and has honest Representatives but I found this to be true with this company at least for me I would recommend them
MG
Michael Gardner
Nov 1, 2025
5.0
Royce did a great job of explaining the service process and getting equipment deployed swiftly and efficiently. The response time was extremely fast. I will recommend UWRG whenever anyone needs this professional service.
EW
Erendida Whitney
Oct 28, 2025
5.0
Luis is very friendly, knowledgeable and very helpful with his job and cleaning was exceptional. We are very comfortable him being in our home and 100% recommend him for his services.