Business Details
About
Flooring Store
Complete customer satisfaction: Every customer receives a phone call from the owner’s mother to ensure complete satisfaction
Installation: Our installation teams are certified and trained to bring you the absolute best installation experience in the industry
Environmentally conscious: We recycle all materials removed from your home thus keeping it from our local landfills
Experience: In business since 1985. Our sales team receives continuous education on products, design and installation methods
Value: Our great prices, our great selection, and our great service equal a superior value that cannot be beat
Selection & stock: A massive in-stock inventory with the latest styles from top industry brands
Location
Capitol Carpet & Tile and Window Fashions
9828 Jog Rd, Boynton Beach, FL
33437, United States
Hours
Reviews
4.7
242 reviews
5 stars
209
4 stars
12
3 stars
5
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and helpfulness of the sales staff, particularly Rolan and Nick, while some expressed frustration with communication issues and deceptive practices from certain sales representatives.
Installation Quality
Overall, the installation teams received positive feedback for their professionalism and attention to detail, although there were some reports of carelessness that led to damage in customers' homes.
Product Satisfaction
Customers were generally pleased with the quality of the flooring and window treatment products, noting that the final results often exceeded their expectations.
Timeliness
While many customers appreciated the promptness of the installation, there were notable complaints about delays in communication and scheduling, particularly regarding order fulfillment.
- CLCS LamarDec 16, 20255.0Excellent job. Best service from store salesman Roland to owner and manager Gabriel to Jose floor installer. Everyone was very professional, courteous and knowledgeable.
- ABAndrew BDec 15, 20251.0BEWARE of KEVIN who is overly salesy and will lie to you for no apparent reason.. I spent 10K and ordered new carpets. I was told the carpets will be here in 2 weeks and once there in it only takes 1-2 days for scheduling. Okay no problem. Several weeks go by and I hear nothing, so I called Kevin back a couple times and he kept saying its Fabrica and its back-ordered. He kept falling back on, once it comes in Ron will call to schedule your installation and it only takes 1-2 days to be scheduled once the carpets arrive. Fast forward two months and we just heard from Ron for the first time. I am scheduled for the first available date which is 3 weeks out. Kevin only over-exaggerated by turning a 3 week process into 3 months and then he tells me customers only hear what they want to hear, like this is my fault. Expectations are everything and you can expect these guys to have diarrhea come out of their mouth.
- RRRobert RosatiDec 4, 20255.0Our experience with capital rug was excellent From purchase to installation. The 2 gentleman who installed the rug did a fantastic job. They were very meticulous and Super competent. They are a great asset to the company. All went well. Happy Christmas.
- KMKenneth MarxAug 13, 20245.0Excellent experience. Sales was most helpful. Installation team was very easy to work with. They provided professional installation. I am very satisfied.
- RBRaquel BaughJan 27, 20215.0Capitol Carpet and Tile did a fenomenal job on our floors!!! From helping us pick out the best selection to the install process!!! At the store, Gabriel was so helpful and knowledgeable about the products. At home, the install was fast, efficient and amazing!!! Their products are top quality and look absolutely gorgeous!!! They have the best customer service and make the entire experience so incredible!!! They also have window treatments so check them out. Do not buy from anyone else!!!
Frequently Asked Questions About Capitol Carpet & Tile and Window Fashions
What types of flooring products does Capitol Carpet & Tile and Window Fashions offer?
They offer a wide range of flooring products including carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl.
Where is Capitol Carpet & Tile and Window Fashions located?
It is located at 9828 Jog Rd, Boynton Beach, FL 33437, USA.
What are the business hours for Capitol Carpet & Tile and Window Fashions?
They are open Monday through Saturday from 9:30 AM to 5:30 PM and closed on Sundays.
Does Capitol Carpet & Tile and Window Fashions provide professional installation services?
Yes, they have certified and trained installation teams to provide the best installation experience.
What payment options are accepted at Capitol Carpet & Tile and Window Fashions?
They accept American Express, Discover, Mastercard, Visa, and offer financing options.
Is Capitol Carpet & Tile and Window Fashions environmentally conscious in their operations?
Yes, they recycle all materials removed from your home to keep them out of local landfills.
Which languages are spoken at Capitol Carpet & Tile and Window Fashions?
English and Spanish are spoken at the store.
What nearby grocery store can I visit when shopping at Capitol Carpet & Tile and Window Fashions?
Sprouts Farmers Market is a nearby grocery store you can visit for fresh and organic products.
Are there any nearby dining options near Capitol Carpet & Tile and Window Fashions?
Yes, 3Natives offers health food and Mexican dishes, and Yolk. serves breakfast, brunch, and coffee nearby.
What nearby services can complement a visit to Capitol Carpet & Tile and Window Fashions?
Nearby services include Rejuven8 Med Spa + Wellness for beauty and spa treatments, and F45 Training for fitness and sports activities.