Most customers praised the technicians for their professionalism, knowledge, and efficiency in resolving plumbing and HVAC issues.
Communication
Customers appreciated the prompt and clear communication from both the office staff and technicians regarding appointments and service details.
Timeliness
Many reviews highlighted the quick response times and punctuality of the technicians, which contributed to customer satisfaction.
Mixed Pricing Feedback
While some customers found the pricing reasonable and fair, others felt that certain services were overpriced or not worth the cost.
Negative Experiences
A few customers reported serious issues with service quality, including unresolved problems and poor accountability for mistakes.
PP
paayalk
5 days ago
5.0
Great customer service from scheduling to finish. Office staff is friendly and found a way to work us into the schedule same day. Office notifies you when the crew is scheduled and 30 minutes out with a mini bio of worker expected to arrive (Vinny in our case). It made us feel more comfortable with the introduction of a stranger to our home. Vinny and Daley arrived on time, demonstrated strong communication skills explaining the issue, work to be done and answering all of our questions. He was empathetic, worked with us on pricing and got the job done efficiently.
LW
Linda W
Jan 3, 2026
5.0
Dakota G was very knowledgeable and thorough! He gave us repair options and explained everything in detail! Customer service, comprehensive communication outstanding! Highly recommend!!
JJ
John
Jan 2, 2026
5.0
I used Erica’s Plumbing for my water heater install. Angelina and Vinny did a great job, were respectful, clean, and quick. Good to know I found a reliable company. I will be recommending to my friends and family.
LB
Lindz Bosworth
Jan 2, 2026
5.0
I recently called because I had some issues with the plumbing in my home, the young man on the phone, Hex I believe, was very professional and helpful! He helped me get set with an appointment and he was very knowledgeable and understanding of my situation! The team was efficient when the guys came out to help with my issue and it was fixed in no time! Definitely recommend
SJ
Steven Johnston
Dec 30, 2025
5.0
We were very happy to be able to get our water heater replaced the same day. Not so happy with the price, but everything costs more than we think it should. Vinny did a great job explaining everything he had to do and I understand it is not an easy job working in cramped quarters like that. He changed the defective supply valve, so now we are able to shut the water off to the heater without having to close the main feed. I'm sorry I didn't get his helper's name but kudos to her for learning the family trade. They were both a pleasure to work with.
Frequently Asked Questions About Erica's Plumbing, Air Conditioning & Restoration
What services does Erica's Plumbing, Air Conditioning & Restoration provide?
Erica's Plumbing offers services including plumbing, air conditioning, water damage restoration, HVAC contracting, emergency plumbing, leak detection, sewer and drain cleaning, water heater service, air duct cleaning, and mold removal.
Which areas does Erica's Plumbing service?
Erica's Plumbing services Broward County and the Palm Beaches, covering cities such as Boca Raton, West Palm Beach, Fort Lauderdale, Deerfield Beach, and more.
What are the business hours for Erica's Plumbing?
Erica's Plumbing is open 24 hours a day, 7 days a week, every day of the year.
How can I contact Erica's Plumbing for service or inquiries?
You can reach Erica's Plumbing by phone at +1 561-782-2779 or by email at getservice@ericasplumbing.com.
Does Erica's Plumbing accept credit card payments?
Does Erica's Plumbing require appointments for service?
Yes, appointments are required to receive service from Erica's Plumbing.
Which brands of products does Erica's Plumbing work with?
Erica's Plumbing works with various brands including AO Smith, Bradford White, Daikin, Flo Logic, Goodman, Grandaire, HALO, Kohler, Moen, Navien, Ruud/Rheem, and Tempstar.
What languages are spoken at Erica's Plumbing?
Erica's Plumbing provides services in English, Portuguese, and Spanish.
How can nearby places assist customers visiting Erica's Plumbing?
Nearby places like Digital Security Guard and SecurityCameraKing.com offer home security services that complement Erica's Plumbing's restoration services, while local furniture and countertop stores such as Cabinet Masters of South Florida Inc. and Nordic Group provide home improvement options customers might explore before or after their plumbing or HVAC service visits.
What gyms are near Erica's Plumbing for customers to visit?
Customers can visit nearby gyms such as Summit Health & Fitness and Crossfit Hardcore East "The Station" for fitness and active lifestyle opportunities before or after their appointments.
Are there any automotive-related businesses near Erica's Plumbing?
Yes, Spa Garage offers automotive repair and detailing services, while Boca Raton Upholstery provides auto upholstery and window treatment services near Erica's Plumbing.