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For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Location
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Reviews
4.3
15 reviews
5 stars
11
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1 star
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- MMMikeOct 28, 20251.0Called for parts and the guy hung up on me and told me to call a different company. I own a HVAC company and will do nothing but talk bad about this brench. Horrible customer service. 0/0 do not recommend anyone contact these people.
- CDChristopher DonahueSep 13, 20225.0Shiny sheet metal in the rough. I am not a sheet metal tradesman but I do know the value of the items I needed to purchase. They other supply stores are over priced on items you can buy at a trade specific store. We will leave it at that. Ferguson offers excellent pricing on all their products. Best overall, the customer service was excellent. I called, they had all the pieces as promised. The lady at the sales desk helped get everything I needed and brought it out for me. You don't get this type of service in those big warehouse companies or online. I am happy to find them and I will return soon. Anyone looking for HVAC items, Ferguson is your store. Outstanding experience!
- VTV TApr 28, 20215.0They stock decent amount of ductwork. Smooth quick experience
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply provides wholesale heating and cooling equipment, parts, and supplies for commercial and residential HVAC projects, along with tools, product knowledge, and business solutions.
What are the operating hours of Ferguson HVAC Supply in New Castle, DE?
Ferguson HVAC Supply is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on weekends and on certain holidays.
How can I contact Ferguson HVAC Supply for customer support?
You can reach Ferguson HVAC Supply's customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com during their business hours, Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson HVAC Supply offer emergency services?
Yes, for after-hours emergency, will call, and commercial water heater full-service delivery, please call (800) 217-9480.
What payment methods are accepted at Ferguson HVAC Supply?
Ferguson HVAC Supply accepts credit card payments including Visa, Mastercard, and American Express.
Is financing available for purchases at Ferguson HVAC Supply?
Yes, Ferguson HVAC Supply offers commercial financing through GreatAmerica Financial for qualified applicants.
Where is Ferguson HVAC Supply located in New Castle, DE?
Ferguson HVAC Supply is located at 200 Anchor Mill Rd, New Castle, DE 19720, USA.
What landmarks or attractions are near Ferguson HVAC Supply that customers can visit?
Nearby landmarks include Historical Old New Castl, a historical building and monument with a pub, and Glebe House, a landmark and historical accommodation — great options to visit before or after your appointment.
Are there any art galleries or entertainment options close to Ferguson HVAC Supply?
Yes, the Art Guild, an art gallery and arts entertainment venue, is nearby where customers can enjoy cultural activities while visiting the area.
What nearby services can assist with moving or storage for customers visiting Ferguson HVAC Supply?
PODS Moving & Storage, a self-storage facility nearby, can help customers with moving or storage needs when visiting Ferguson HVAC Supply or relocating in the area.