Bob's Affordable Carpets was crafted based on a continued void for good customer service in the flooring industry. It is so unfortunate when someone spends money on flooring and they are treated poorly throughout the entire process.
We had an excellent experience at Bob’s. They were very patient with helping to find the right carpet for our project, offering samples and even allowing us to take the large sample board home to help make sure we picked the right one once we narrowed it down. And I’m happy to say we are really happy with our selection. The installation went very smoothly and exactly as promised and it is absolutely beautiful. Thanks to the whole team.
PM
Pat Mann
Mar 30, 2023
5.0
We just has Bobs install luxury vinyl plank in our foyer entry and large eat in kitchen and couldn't be more pleased. Bob allowed us to take samples home numerous times, his team kept us informed about delivery and scheduling and the two installers showed up when they said they would, did an excellent job and respected our property. They left the area immaculate. Bobs store may not look as "fancy" as other flooring or Big Box stores but they delivered first class service. We went there based on a recommendation from a friend. There were no high pressure sales tactics and the team is very knowledgeable about their products. Note the store hours are somewhat reduced so check their hours before stopping by.
MC
Mike Cartieri
Sep 29, 2022
5.0
Bob's Affordable Carpets are fantastic! Big selection, fair prices,and excellent service. They did a phenomenal job installing carpets and laminate floors in our house, and even fixed something that looked horrible that another contractor did on our laminate floors, and now they look great! 5 stars, highly recommended!!!
VD
Vicki Duvall
Oct 14, 2020
5.0
I have had a lot of carpet done and I have to say this was the best experience. Rob was very knowledgable and helpful. The installers were professional and neat and clean
I am very picky about seams and theirs were perfect. Also had new baseboards. They also were done beautifully. Will never go anywhere else. Great prices as well. Bob's was $1000. less for the same carpet elsewhere. Thanks to this wonderful family owned company.
DK
Diane Keen
Jul 30, 2018
5.0
The carpet is very nice, and the installers did a great job.
Frequently Asked Questions About Bob's Affordable Carpets
What services does Bob's Affordable Carpets offer?
Bob's Affordable Carpets offers carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, sheet vinyl, and related flooring products and services.
Where is Bob's Affordable Carpets located?
The store is located at 866 S Dupont Hwy, New Castle, DE 19720, USA.
What are the business hours for Bob's Affordable Carpets?
They are open Monday, Friday, and Saturday from 10 AM to 4 PM, and Tuesday through Thursday from 10 AM to 7 PM. The store is closed on Sundays.
What payment methods are accepted at Bob's Affordable Carpets?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Which communities does Bob's Affordable Carpets serve?
They serve customers in New Castle, Middletown, Newark, Bear, and Wilmington in Delaware.
What is Bob's Affordable Carpets' commitment to customer service?
The store prioritizes customers by providing excellent customer service in the flooring industry, ensuring a positive experience throughout the entire process.
Which languages are spoken at Bob's Affordable Carpets?
English is the language spoken at Bob's Affordable Carpets.
Which nearby automotive services can customers find near Bob's Affordable Carpets?
Nearby automotive services include Mobile 1 Audio for car stereo installation, American Discount Automotive for repairs and parts, and Trowow Auto Repair & Tow.
Are there any nearby convenience stores or gas stations near Bob's Affordable Carpets?
Yes, nearby options include Valero and BP gas stations that also offer convenience store services.
What dining options are available near Bob's Affordable Carpets?
Nearby dining includes Racks Smoked BBQ for barbecue cuisine and Dunkin' for coffee and donuts.