Business Details
About
Solar Energy Company
Sol Systems is a national solar financier and developer, delivering sophisticated, customized services for commercial and municipal customers, in addition to being one of the oldest and most sophisticated SREC traders in the country.
Location
Sol Systems
1101 Connecticut Avenue NW, Second Floor, Washington, DC
20036, United States
Hours
Reviews
4.4
280 reviews
5 stars
225
4 stars
10
3 stars
6
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and helpfulness of the staff, particularly highlighting individuals like Sophia and Champagne for their thorough assistance.
Communication Issues
Several reviews noted difficulties in reaching customer support via phone and delays in email responses, leading to frustration for some customers.
Technical Support
Customers appreciated the technical support provided for setting up accounts and resolving issues, with many expressing satisfaction with the guidance received.
SREC Management
Feedback indicated that Sol Systems effectively manages SREC processes, although some customers experienced delays in payments and communication regarding their SREC status.
Overall Satisfaction
While many customers expressed high satisfaction with the service, a few reported significant issues that impacted their overall experience, particularly regarding communication and payment delays.
- VZV ZNov 12, 20252.0It was nice for a while when they took over for Arcadia but when my card expired they never sent any notice to update it. All I got was one email letting me know a payment didn’t go through which I never saw then they cancelled the account which meant I was unknowingly not paying my bill for months. Customer service took a week to respond and was rude about it, don’t recommend.
- SLSteven LeBeauNov 4, 20255.0Big help for small issues!
- MHMark HigginsOct 29, 20255.0Excellent staff and support. I’m impressed with how seamlessly my installer and SolSystems worked together to insure a smooth turn-key operation. Thank you!
- MRMichael RusconiOct 29, 20254.0Kelvin was very responsive and answered our questions!
- EDEric DrewsOct 9, 20255.0My solar installer partners with Sol Systems to manage our PA SRECS, and I had a fantastic experience. PV system registration is a long and arduous process, but Champagne and team did all the work for me. The responsiveness, friendliness, and completeness of assistance was second to none throughout the entire process. I highly recommend Sol Systems and am very happy as a customer.
Frequently Asked Questions About Sol Systems
What services does Sol Systems provide?
Sol Systems is a national solar financier and developer offering customized services for commercial and municipal customers, and is a leading solar renewable energy credit (SREC) trader.
Where is Sol Systems located?
Sol Systems is located at 1101 Connecticut Avenue NW, Second Floor, Washington, DC 20036, United States.
What are the business hours for Sol Systems?
Sol Systems operates Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact Sol Systems via phone or email?
You can reach Sol Systems by calling +1 202-349-2085 or +1 888-235-1538, or by emailing info@solsystems.com.
When was Sol Systems established?
Sol Systems was established in 2008.
What type of company is Sol Systems categorized as?
Sol Systems is categorized as a Solar Energy Company.
What nearby organizations might I visit after a meeting at Sol Systems?
You might visit the National Veterans Parade Foundation, Georgetown University Lecture Fund, or The American College of Health Care Administrators, all located near Sol Systems.
Are there any legal service providers near Sol Systems?
Yes, nearby legal service providers include Asllani & Associates, Legal E, J.M. Williams, The Leftwich Law Firm, Sarish Law PLLC, and Migration Legal Solution.
What local convenience services are available near Sol Systems?
CVS is nearby, offering pharmacy, retail, and travel services convenient for customers visiting the area.
How can nearby educational institutions benefit Sol Systems customers?
Customers can visit the Georgetown University Lecture Fund close by for educational events and programs, potentially complementing meetings or business activities at Sol Systems.