Business Details
About
Solar Energy Company
Sol Systems is a national solar financier and developer, delivering sophisticated, customized services for commercial and municipal customers, in addition to being one of the oldest and most sophisticated SREC traders in the country.
Location
Sol Systems
1101 Connecticut Avenue NW, Second Floor, Washington, DC
20036, United States
Hours
Reviews
4.4
289 reviews
5 stars
229
4 stars
12
3 stars
7
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and responsiveness of the customer service team, particularly highlighting representatives like Sophia and Champagne for their thorough assistance.
Communication Issues
Several reviews noted difficulties in reaching customer support via phone and delays in response times, leading to frustration among customers.
SREC Management
Customers expressed appreciation for the assistance provided in navigating the complexities of the SREC program, although some reported issues with payment processing and account management.
Overall Experience
While many customers had positive experiences, there were notable complaints regarding unresolved issues and lack of communication, indicating inconsistency in service quality.
- YSYolanda Sabo4 days ago5.0Sol Systems reps are very responsive and helped answer my questions quickly. I don't believe they have the capacity to interact over the phone at this time, which worried me. However, all my worries were addressed when I discovered how quickly and accurately they responded via email.
- KJKeisha JohnsonDec 20, 20251.0Shitty company that keeps messing with my husband’s paycheck. Their systems to monitor usage don’t work and they will do nothing unless you chase them.
- TFtc12 frankDec 17, 20254.0They were always helpful and courteous but I pulled back from giving five stars because of the delays in response time. Apparently they were overwhelmed with business near the end of the year, with the multiple solar systems coming online before the Federal Government rebates run out in 2025.
- SASam AmmashDec 17, 20255.0Great experience through the website, SREC sign up process, and CUSTOMER service!
- JFJosh FosterDec 12, 20254.0Once inquiry about SRECs payment error was made, the problem was quickly responded to and resolved. The only better outcome is if the error had been caught by Sol Systems earlier and resolved without inquiry based on a systems and account review, for example, a systems alert to the payment or account administrator.
Frequently Asked Questions About Sol Systems
What services does Sol Systems provide?
Sol Systems is a national solar financier and developer offering customized services for commercial and municipal customers, and is a leading solar renewable energy credit (SREC) trader.
Where is Sol Systems located?
Sol Systems is located at 1101 Connecticut Avenue NW, Second Floor, Washington, DC 20036, United States.
What are the business hours for Sol Systems?
Sol Systems operates Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact Sol Systems via phone or email?
You can reach Sol Systems by calling +1 202-349-2085 or +1 888-235-1538, or by emailing info@solsystems.com.
When was Sol Systems established?
Sol Systems was established in 2008.
What type of company is Sol Systems categorized as?
Sol Systems is categorized as a Solar Energy Company.
What nearby organizations might I visit after a meeting at Sol Systems?
You might visit the National Veterans Parade Foundation, Georgetown University Lecture Fund, or The American College of Health Care Administrators, all located near Sol Systems.
Are there any legal service providers near Sol Systems?
Yes, nearby legal service providers include Asllani & Associates, Legal E, J.M. Williams, The Leftwich Law Firm, Sarish Law PLLC, and Migration Legal Solution.
What local convenience services are available near Sol Systems?
CVS is nearby, offering pharmacy, retail, and travel services convenient for customers visiting the area.
How can nearby educational institutions benefit Sol Systems customers?
Customers can visit the Georgetown University Lecture Fund close by for educational events and programs, potentially complementing meetings or business activities at Sol Systems.