Business Details
About
HVAC Contractor
Locally and family owned since 1992, Ductworks HVAC Services is a full-service residential and commercial heating and air conditioning company. We take a quality-first approach, never relying on subcontractors, and employing only highly trained and NATE-certified technicians.
Our reputation is our most valuable asset, and we protect it with honest workmanship, fair pricing, and superior products. We specialize in a wide range of services that encompass central air conditioning systems, furnaces, boilers, heat pumps, ductless HVAC, water heaters, and more.
Location
Hours
Reviews
4.8
674 reviews
5 stars
634
4 stars
16
3 stars2
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Customer Service
Customers appreciate the responsive and helpful customer service, with many noting prompt communication and support during emergencies.
Quality of Work
Overall, the quality of installation and repair work is highly praised, with many customers expressing satisfaction with the results.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that services were expensive or not clearly communicated upfront.
Reliability
While many reviews highlight reliability and timely service, a few customers reported issues with follow-up and service consistency.
- MBMatthew BanasNov 14, 20255.0These guys are great. They showed me before and after videos of each duct, were professional, courteous and clean. I’ll definitely have them back.
- TRTony RetarthaNov 5, 20255.0Zachary , the Ductwork service representative visited , and did nothing short of a complete and outstanding job!! He’s a consummate professional —very knowledgeable and very much service oriented. We couldn’t be happier with time that he spent getting our system ready for this coming season!!
- CRChris RiggioOct 29, 20255.0Duct works is a wonderful company! I am so happy with everything they have done from installation to all the great services they have. The service technicians are extremely well trained and helpful! I would highly recommend this company and their services to anyone. Zach did a spectacular job here today and explained everything so well. Thank you Zach!
- SHSusie HOct 28, 20255.0My mother needed a new thermostat as it was getting very cold out and they arrived the next day, replaced it and did a great job. I was very grateful. They communicated throughout the whole process.
- PNPhong NguyenOct 17, 20255.0Zach, Ethan, and Fernando did an excellent job installing our furnace and condenser. Zach took the time to educate us on important maintenance tips to help prolong the life of our equipment. He also identified an issue with our breaker switch—the builder had mislabeled it—and Zach found the correct one and relabeled it for us. He patiently walked us through the operation of the furnace as well. Zach and his team were very considerate, making sure to cover the rugs before installation to keep everything clean. The entire setup process was smooth and easy. Devin came to our home, assessed our equipment, and provided options and an estimate the same day. There was no high-pressure sales pitch or lengthy presentation. I highly recommend Ductworks for their professionalism, attention to detail, and customer-first approach.
Frequently Asked Questions About Ductworks HVAC Services
What services does Ductworks HVAC Services offer?
Ductworks HVAC Services provides full-service residential and commercial heating and air conditioning solutions including central air conditioning systems, furnaces, boilers, heat pumps, ductless HVAC, and water heaters.
How long has Ductworks HVAC Services been in business?
Ductworks HVAC Services has been locally and family owned since 1992, serving Central Connecticut for over 30 years.
Where is Ductworks HVAC Services located?
Ductworks HVAC Services is located at 175 Spring St, Southington, CT 06489, USA.
What are the operating hours of Ductworks HVAC Services?
Ductworks HVAC Services operates 24 hours a day, 7 days a week, every day of the week.
What payment options does Ductworks HVAC Services accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
How can I contact Ductworks HVAC Services?
You can reach them by phone at +1 860-621-6295 or email at lynn@ductworkshvac.com.
Does Ductworks HVAC Services use subcontractors for their projects?
No, Ductworks HVAC Services never relies on subcontractors and employs only highly trained and NATE-certified technicians for quality workmanship.
What nearby stores can customers visit when coming to Ductworks HVAC Services?
Customers can visit Endurance Restoration Products (hardware and furniture store), Atlas Preservation (building supply store), and Fredco Kitchen and Bath LLC (countertop installation contractor) nearby.
Are there any nearby places where customers can pick up packages when visiting Ductworks HVAC Services?
Yes, there is a UPS Access Point location nearby that offers courier and delivery services for convenient package pickup.
What nearby recreational activities are available near Ductworks HVAC Services?
Nearby, customers can enjoy activities at Apogee Dance Academy (dance school and attractions), Shooters Billiards and Arcade (pool and arcade), and Crystal Bees (American restaurant and bowling alley).