Unprofessional-installed candy cane vent in center of backyard without talking to me and when I asked about it (I did not realize job was complete and vent was permanent), I was told they could quote moving it.
JI
Johnny Inthaphiou
Aug 28, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Small Town Septic was fantastic! Eric and Lucas were professional, knowledgeable, and courteous throughout the entire process. They explained everything clearly and made the experience stress-free. Highly recommend!
AS
Amy S
Jul 15, 2025
5.0
Great experience. We're new to the area and heard this team was the one to go with. There was a scheduling error for our service, but Jason was quick to fix it and get us in. Friendly, fast, knowledgeable. Kevin (I believe) did the pumping for us and he was great! We will be using them in the future for sure.
AW
Allison Watt
Jul 3, 2025
5.0
We had a great experience working with Jason and Small Town Septic, and I’d absolutely recommend them if you need any septic work done. We had to do a full leach field install on a tight closing timeline, and Jason was incredibly responsive and helpful every step of the way. He answered all our questions, helped us understand the process, and was super patient and flexible throughout, which made a stressful situation so much easier.
His crew showed up on time, got right to work, and followed through on exactly what they said they’d do. Honestly, that kind of reliability is hard to find. We’d spoken with a few other companies before finding Jason, and those experiences were frustrating to the point of being maddening. Working with his team felt like a total breath of fresh air in comparison.
And they were also more affordable than the other quotes we received. Great service, fair pricing, and just an all-around solid experience.
KR
Kenny Richard
Jul 1, 2025
5.0
Excellent workers and got the job done quickly and efficiently
Frequently Asked Questions About Small Town Septic
How often should I have my septic tank pumped?
The frequency of septic tank pumping typically ranges from 3 to 5 years. This interval can vary based on factors such as the size of your household, your water consumption habits, and the capacity of your septic tank.
What are the signs that my septic system needs service?
Several indicators suggest your septic system may require attention. These include drains that empty slowly, unpleasant odors, pipes making gurgling noises, sewage backing up into your home, or unusually lush and green grass growing over your drain field area.
What should I avoid flushing down the toilet or drain?
To maintain your septic system, refrain from flushing or draining items such as wipes (even those labeled as flushable), feminine hygiene products, cooking grease and oils, harsh cleaning chemicals, and substantial amounts of food waste.
Can you repair a damaged septic system, or does it need replacement?
Many septic system issues can be addressed through repairs, such as fixing broken pipes or baffles. However, if the damage is extensive or the system is old, a complete replacement might be necessary.
Do you offer emergency septic services?
We provide round-the-clock emergency services to address urgent septic issues such as backups, leaks, and other critical problems that require immediate attention.
How often should I have my septic tank pumped?
The frequency of septic tank pumping typically ranges from 3 to 5 years, depending on household size, water usage, and septic tank capacity.
What are the signs that my septic system needs service?
Indicators include slow draining, unpleasant odors, gurgling pipes, sewage backup, or unusually green grass over the drain field.
What items should I avoid flushing to protect my septic system?
Avoid flushing wipes (including flushable ones), feminine hygiene products, cooking grease and oils, harsh chemicals, and large amounts of food waste.
Can Small Town Septic repair my system or is replacement necessary?
Many issues can be repaired, such as broken pipes or baffles, but extensive damage or old systems might require full replacement.
Does Small Town Septic provide emergency septic services?
Yes, they offer 24/7 emergency service for urgent issues like backups, leaks, and other critical problems.
What septic services does Small Town Septic offer in Granby, CT?
They provide septic cleaning, repairs, inspections, maintenance, pumping & cleaning, installation, and emergency septic services.
What payment options does Small Town Septic accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Small Town Septic for service or inquiries?
You can call +1 860-653-8253 or email smalltownseptic@gmail.com for assistance.
What dining options are near Small Town Septic for a meal after service?
Nearby restaurants include Sotelo's Pizza & Restaurant, New England Pizza, Toni Ann's Restaurant, Las Potras Mexican Restaurant, and Village Pizzeria and Restaurant.
Are there lodging options near Small Town Septic for out-of-town customers?
Yes, the Granby Motel offers accommodation nearby for visitors needing a place to stay.
What local businesses near Small Town Septic could complement my septic service needs?
Arrow Concrete Products, Spence Well Drilling, and Pierce Builders are nearby for construction or contracting services that might support your septic system projects.