Alfredo and his team did a fantastic job at our home, repairing and refinishing old floors as well as laying new floors in parts of the house that had previously been only carpeted. The project was completed in a timely and professional manner. We were very impressed with the level of communication: we were kept informed throughout the project as they encountered several unexpected issues. We also were impressed with how they cleaned up after a very messy job! We love our new floors and we highly recommend Pillar Wood Floors!!
JC
Jason Ciaciura
Aug 23, 2025
5.0
Called Alfredo in the morning, quote that evening, new wood floors installed the following week! I can’t say enough about Alfredo! He’s an absolute professional and provides top notch customer service and the quality of wood floors matched!
JG
jennifer genta
Aug 14, 2025
5.0
Very attentive and professional! I love my new floors!
AP
Andrea Parent
Aug 8, 2025
5.0
Pillar Wood Floors did an EXCELLENT job refinishing the old hardwood floors in my house. The spots they repaired blend right in. I would highly recommend them.
MR
Maureen Raymo
Jul 8, 2025
5.0
Alfredo Pillar and his team delivered a top-notch job, on time, at a competitive price. He sanded and refinished our first-floor red oak floors with three coats of Bona finish. It looks fantastic. Great team. We will use them again.
Frequently Asked Questions About Pillar Wood Floors
What types of flooring does Pillar Wood Floors install?
Pillar Wood Floors specializes in the installation of hardwood, luxury vinyl plank (LVP), laminate, and engineered wood flooring. Our range of options caters to various styles and budget requirements.
Do you provide free estimates?
Yes, we offer complimentary, no-obligation in-home consultations. This allows clients to obtain a clear understanding of costs and available options before making a decision.
Can you help me choose the right flooring for my home?
Certainly. Our team will guide you through sample selections, discuss your specific needs and lifestyle, and assist you in selecting the ideal flooring that combines style, durability, and affordability.
How long does a typical flooring installation take?
The majority of our projects are completed within 1 to 3 days. The exact duration depends on the size of the area and the type of flooring being installed.
Do you handle old flooring removal?
Yes, our services include the removal and disposal of your existing flooring prior to installation. This comprehensive approach ensures a hassle-free process for our clients.
What's the difference between solid hardwood and engineered hardwood?
Solid hardwood is constructed from a single piece of wood and can be refinished multiple times. Engineered hardwood, on the other hand, features a layered construction that provides enhanced resistance to moisture and temperature fluctuations.
Can LVP (Luxury Vinyl Plank) really look like real hardwood?
Indeed, LVP is designed to replicate the appearance and texture of natural hardwood. It offers the additional benefits of increased durability, water resistance, and low maintenance requirements.
Do you offer warranties on your flooring and installation?
Yes, we provide product warranties (which vary by manufacturer) and an installation warranty. This ensures our clients have peace of mind regarding their flooring investment.
How should I care for my new hardwood floors?
For optimal maintenance of your hardwood floors, we advise regular sweeping or vacuuming, cleaning with a wood-appropriate floor cleaner, and avoiding excessive moisture exposure.
Are you a local company?
Indeed, Pillar Wood Floors is a locally owned and operated business. We serve Connecticut homeowners, providing expert craftsmanship and individualized service.
What types of flooring does Pillar Wood Floors install?
Pillar Wood Floors specializes in installing hardwood, luxury vinyl plank (LVP), laminate, and engineered wood flooring, offering options for various styles and budgets.
Do you provide free estimates?
Yes, we offer complimentary, no-obligation in-home consultations to help you understand costs and options before deciding.
Can you help me choose the right flooring for my home?
Absolutely. Our team guides you through sample selections and discusses your needs to choose flooring that fits style, durability, and affordability.
How long does a typical flooring installation take?
Most projects are completed within 1 to 3 days, depending on the area size and flooring type.
Do you handle old flooring removal?
Yes, we remove and dispose of existing flooring before installation, ensuring a hassle-free process.
What’s the difference between solid hardwood and engineered hardwood?
Solid hardwood is a single piece of wood and can be refinished multiple times; engineered hardwood has layered construction offering better moisture and temperature resistance.
Can LVP (Luxury Vinyl Plank) really look like real hardwood?
Yes, LVP replicates hardwood’s appearance and texture, adding durability, water resistance, and low maintenance.
What are your business hours and holiday closures?
We are open Monday through Friday from 10:00 AM to 4:00 PM, and closed on Saturdays, Sundays, and holidays such as November 27 and December 25, 2025.
What payment options does Pillar Wood Floors accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
What nearby places can I visit around Pillar Wood Floors in East Lyme?
Nearby, you can visit Holdridge Gardenland for gardening needs, enjoy a treat at Flavor King Ice Cream Trucks, or stop by Post Road Market for sandwiches and smoothies.
Are there services near Pillar Wood Floors related to home improvement?
Yes, Atlantic Building Products is nearby offering building supplies and countertop installation, which might complement your flooring project.
What local amenities are near Pillar Wood Floors that could be useful?
You’ll find multiple post offices like United States Postal Service close by, as well as insurance agencies such as Nationwide Mutual Insurance Company and Northeast Financial Group.