Business Details
About
Plumber
To the T Plumbing & Heating is a family-owned and operated local business headquartered in Thornton, Colorado. We serve the entire Northern Colorado region with plumbing and HVAC contracting services. Cities we service include Thornton, Brighton, Denver, Aurora, Longmont, Louisville, and more! Established in 2005, we have over 15 years of experience as a plumbing and HVAC company. We understand that your time is important, so we work as quickly as we can while delivering the best services in the entire Northern Colorado region. We are a unique plumbing services company that serves both residential and commercial clients. We perform services from new construction projects to repairing, installing, and replacing old plumbing and HVAC systems.
Location
To the T Plumbing Heating and Air
12487 Syracuse St, Thornton, CO
80602, United States
Hours
Reviews
4.9
571 reviews
5 stars
548
4 stars5
3 stars2
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Pricing Concerns
Several customers expressed that the pricing for services was perceived as high, with some feeling pressured into unnecessary upgrades.
Service Quality
Many reviews highlighted the professionalism, knowledge, and friendliness of the technicians, with several customers praising their thoroughness and ability to explain issues clearly.
Communication Issues
There were instances of miscommunication regarding appointments and technician assignments, leading to customer dissatisfaction.
Cleanliness and Care
Some customers reported issues with cleanliness after service, including mess left behind and unflushed toilets.
Responsive Service
Customers appreciated the quick response times and same-day service for urgent issues, often noting the efficiency of the technicians.
- TCTravis C6 days ago1.0Under coordinated & poor communication. On several occasions sent techs without the tools/parts for the job. Refuses to warranty a pipe they broke while working on a commercial job for me & won't even call me back Your replies below are lies - nobody tried to call me back & y'all did break that pipe causing new leak ...
- DGDaniel GalbraithNov 17, 20255.0Justine was courteous and respectful of our home I would recommend him and To the T plumbing to friends and family 10 out of 10
- DHDon HagerNov 14, 20255.0Reasonably Priced ,thorough and the plumber was very knowledgeable and walked me through the job so there was no confusion. I would absolutely recommend this company and especially Justin the Plumber who did the work.. New water heater and additional plumbing work on lines
- SMSonja MaherOct 30, 20251.0This company was referred to me by a family member who said to ask for Justin or Anthony as they did a fantastic for them. I called and spoke to Sarah. She was very nice and patient. She set up an appointment on Oct 28th between 1-3pm. I specifically asked for Anthony or Justin to assist with my issue. Sarah said no problem and assured me Justin would be the plumber coming out to my home. Justin was not dispatched to my home. It was another tech by the name of Hector. Although he was 30 min late for my 1pm-3pm appt; I was given a heads up. No big deal. Hector and another HVAC person by the name of Mike showed up at 3:30pm. They told me it would be a cost of $250 to “diagnose” the hot water heater. Mind you my heater was replaced 4 years ago. The problem was diagnosed within two minutes upon removal of the two nuts on top of my water heater. They were completely clogged which explained why my water pressure was extremely low. They explained it would take an hours worth of work to fix at the cost of $459 per hour. With our hot water heater dismantled, we were asked if we wanted to go through with the repair. We felt we were being strong armed but didn’t want to go through the hassle of calling and waiting for another plumber as we would be without water and it was late in the afternoon. The bill for an hour and a half of work came to just under $800! I have yet to receive a copy of my bill which was supposed to be emailed to me that evening. Once Hector and Mike left, I went to my basement to make sure everything was in order. I was disappointed to find that a mess was left in the hot water heater space, water all over the floor in my bathroom (the water in the shower was being tested to make sure it worked) and that my toilet was used and not flushed. GROSS. In addition they turned off my furnace and forgot to turn it back on. We found out the hard way when we woke up the next morning in a house that was 59 degrees! I do not recommend this company as they didn't send out who I wanted and felt the cost for the service provided was very high. I am deeply disappointed. I had to give one star to post this review. However, I give this company ZERO stars.
- RFRhonda J. FisherOct 30, 20255.0I met Courtney Covington networking and she has been amazing! Justin came by to look at something for me and was knowledgable and kind. Karen has been great to work with as she is on of our preferred vendors at ServiceMaster DSI.
Frequently Asked Questions About To the T Plumbing Heating and Air
What services does To the T Plumbing Heating and Air offer?
They provide plumbing and HVAC contracting services including repairs, installation, and replacements for both residential and commercial clients.
Which areas does To the T Plumbing Heating and Air serve?
They serve the entire Northern Colorado region, including Thornton, Brighton, Denver, Aurora, Longmont, Louisville, and more.
What are the business hours for To the T Plumbing Heating and Air?
They are open every day from 8:30 AM to 5:00 PM.
Where is To the T Plumbing Heating and Air located?
Their headquarters is at 12487 Syracuse St, Thornton, CO 80602, USA.
How can I contact To the T Plumbing Heating and Air?
You can reach them by phone at +1 720-464-1609 or via email at admin@tothetplumbingandheating.com.
When was To the T Plumbing Heating and Air established?
They were established in 2018 and have over 15 years of experience in the plumbing and HVAC industry.
Is To the T Plumbing Heating and Air family-owned?
Yes, it is a family-owned and operated local business headquartered in Thornton, Colorado.
What nearby parks can customers visit when coming to To the T Plumbing Heating and Air?
Customers can visit King Ranch Park, which is close by and offers recreational and shopping opportunities.
Are there any dining options near To the T Plumbing Heating and Air?
Yes, nearby eateries include Ziggi's Coffee, Sonic Drive-In, and McDonald's for a variety of quick meals and coffee.
What local services are available nearby that customers might find useful?
Nearby services include Discount Sewer & Drain LLC for plumbing needs, Jim Eberhart Agency for insurance, and Family Dental of Thornton for dental care.