Basset Heating, Plumbing, Electrical & Air Conditioning, Inc.

4.8
774 reviews

About

Air Conditioning ContractorBackflow PreventionPlumberElectricianDrainage ServiceEmergency PlumbersGrease TrapsLeak Detection ServiceSewer & Drain CleaningElectrical Installation Service
Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. is a local and proud family-owned, veteran-owned business. We are a customer-focused HVAC, plumbing, and electrical company serving El Paso and Pueblo Counties that was established in 2005. We employ the most highly trained service experts in the industry, our integrity is unsurpassed, and our goal is to provide you with the best service experience ever. For routine home services, or emergency plumbing, electric, or HVAC help, our team of experts is here and prepared to ensure your home's systems are functioning reliably and effectively. When looking for the best, look no further. The Basset Team is here to serve you.

Location

Basset Heating, Plumbing, Electrical & Air Conditioning, Inc.
6150 Southmoor Dr #5, Fountain, CO
80817, United States

Hours

Reviews

4.8
774 reviews
5 stars
719
4 stars
15
3 stars
4
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians, highlighting their willingness to explain issues and options clearly.

Reliability

Many reviews noted the promptness and reliability of the service, with technicians arriving on time and addressing issues efficiently.

Quality of Work

The quality of work performed by the technicians received high marks, with customers expressing satisfaction with repairs and installations.

Communication

Customers appreciated the clear communication from both the office staff and technicians throughout the service process.

Value for Money

While most reviews were positive, a few customers expressed concerns about pricing, suggesting that some services may be perceived as expensive compared to competitors.
  • MS
    Mateo Salinas
    1 day ago
    5.0
    I called Bassett due to having a leak on the inlet for my water heater. Ben was able to come out within a few hours and get it fixed on the spot. Ben is truly amazing and professional. It’s not the first time they’ve came out to make a repair. I will be calling them from now on. Thank you Bassett.
  • TH
    T Hafner
    3 days ago
    5.0
    The expert they sent out, B Weiss, was amazing. He came out on 1/7 to evaluate my water heater, and then came back on 1/8 to replace the water heater in my crawl space and my bedroom sink faucet. I’ve used Bassett previously to replaced my old furnace. No issues, quick responses, and attentive service. I highly recommend them as they can do pretty much all services for your home.
  • HR
    Heidi Rogers
    5 days ago
    5.0
    From the moment I called to schedule an appt, the staff was friendly and I had a good feeling. Jeff came out for furnace checkup and immediately was friendly, professional, and WANTED to teach me about how things worked (very rare) and explained it very well! He took photos and video to document everything very efficiently. We called to setup a followup appt there on the spot and the staff was again super friendly. I am definitely calling them back! Thank you Basset!
  • ER
    Ed Rodriguez
    Jan 5, 2026
    5.0
    “GOT HEAT NOW!” Just wanted to thank “Basset Heating and Air Conditioning Inc” and a very special thanks to “Lorenzo Colon and Chris W” for the installation and post evaluation of our new HVAC system. Can’t say enough about this gentleman’s. Very professional, caring and attentive to our needs while they provide the best service we have ever received from anyone. They guided me through everything about our new system. Thanks again for the professionalism and friendly service. Many blessings!!
  • LR
    Linda Rae
    Dec 30, 2025
    5.0
    Basset was extremely responsive to my service needs for a garbage disposal repair. The office made sure I was aware of the service technician’s arrival. Kevin was effective and efficient in replacing my disposal and went out of his way to get the parts. He was professional and did a fantastic job being sure to check for leaks and leaving everything nice and neat. Thank you so much!

Frequently Asked Questions About Basset Heating, Plumbing, Electrical & Air Conditioning, Inc.

What services does Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. provide?

They offer HVAC, plumbing, and electrical services, including emergency repairs and routine home system maintenance.

Where is Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. located?

They are located at 6150 Southmoor Dr #5, Fountain, CO 80817, USA.