Basset Heating, Plumbing, Electrical & Air Conditioning, Inc.

4.8
732 reviews

About

Air Conditioning ContractorBackflow PreventionPlumberElectricianDrainage ServiceEmergency PlumbersGrease TrapsLeak Detection ServiceSewer & Drain CleaningElectrical Installation Service
Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. is a local and proud family-owned, veteran-owned business. We are a customer-focused HVAC, plumbing, and electrical company serving El Paso and Pueblo Counties that was established in 2005. We employ the most highly trained service experts in the industry, our integrity is unsurpassed, and our goal is to provide you with the best service experience ever. For routine home services, or emergency plumbing, electric, or HVAC help, our team of experts is here and prepared to ensure your home's systems are functioning reliably and effectively. When looking for the best, look no further. The Basset Team is here to serve you.

Location

Basset Heating, Plumbing, Electrical & Air Conditioning, Inc.
6150 Southmoor Dr #5, Fountain, CO
80817, United States

Hours

Reviews

4.8
732 reviews
5 stars
677
4 stars
14
3 stars
5
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional demeanor of the technicians, highlighting their willingness to explain issues and solutions.

Timeliness

Many reviews noted the quick response times for service calls and the efficient completion of installations and repairs.

Quality of Work

Overall, customers expressed satisfaction with the quality of work performed, including thorough inspections and effective repairs.

Communication

Customers appreciated the clear communication regarding services, pricing, and maintenance options, contributing to a positive experience.

Trustworthiness

Several reviews mentioned the integrity of the company, with technicians not pushing unnecessary services and being transparent about costs.
  • FB
    Fernandez Burke
    3 days ago
    5.0
    Allijia Brown is absolutely outstanding. From start to finish, he was professional, attentive, and genuinely committed to delivering an exceptional experience. He communicates clearly, follows through on every detail, and consistently goes above and beyond to make sure everything is done right. What really sets Allijia apart is his combination of expertise and warmth—he makes you feel supported, informed, and confident every step of the way. It’s rare to find someone who brings this level of dedication and care to his work, and it shows in the quality of the results. I highly recommend Allijia Brown to anyone looking for someone reliable, knowledgeable, and truly exceptional at what he does.
  • KG
    Kathleen Garner
    4 days ago
    5.0
    Ricky Byro recently came to our home to evaluate our heating unit, and the service provided was exceptional. He conducted himself with professionalism at all times; he was courteous, respectful, and highly knowledgeable. He took care to cover his shoes before entering demonstrating attention to detail and respect for our home. Ricky clearly explained his findings and the steps involved ensuring we fully understood the situation. His honesty, friendly demeanor and thorough approach made the entire experience, positive. We are very satisfied with the service received and would highly recommend him to others!
  • EC
    Erin Couitt
    5 days ago
    5.0
    Lorenzo came to inspect my furnace for the season as a member of the Basset Club. He was prompt, thorough, and shared options to optimize my system’s performance with no additional pressure/upsell. Basset installed my system in 2013 and has maintained it ever since. They are reliable and dependable service providers!
  • GM
    Gary Morse
    Nov 14, 2025
    5.0
    Could not give a higher recommendation! First Tim and Rick regarding assessment of the two heater units, and installation of a new thermostat. Then the crew, composed of Lorenzo, Tristan, Jeff and Jordan. Managed to complete the installation of the two new heaters and humidifiers in one day, which we had not expected. The work and explanations were excellent… Not to mention nice guys. Would highly recommend basset to anyone… Ben came a couple days later and was exceptionally informative and friendly!
  • CD
    Chrystal Daly
    Nov 13, 2025
    5.0
    Chris and Chris were awesome! what i thought was gonne be an easy vent cleaning turned into a disaster. lets just say something had made a nest in the past, but they never gave up. eventually the blockage came out. they went above and beyond. im so relieved i dont have to have my laundry room torn apart! thanks again! sorry ya got so dirty 😀

Frequently Asked Questions About Basset Heating, Plumbing, Electrical & Air Conditioning, Inc.

What services does Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. provide?

They offer HVAC, plumbing, and electrical services, including emergency repairs and routine home system maintenance.

Where is Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. located?

They are located at 6150 Southmoor Dr #5, Fountain, CO 80817, USA.