Frequently Asked Questions About Builders FirstSource - CLOSED
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
Is the Builders FirstSource location at 602 Sawmill Rd in Durango still open?
No, this Builders FirstSource location in Durango has permanently closed.
Where can I find other Builders FirstSource locations or their services?
You can find other Builders FirstSource store locations and their contact information on the BFS website since inventory and services vary by location.
What types of building materials and products were offered at the Durango Builders FirstSource store?
Products included lumber, cabinets & countertops, decking, doors, drywall, siding, hardware, insulation, tools, roofing, and more.
How could customers make payments or open a new account when the Durango location was open?
Payments could be made online via myBLDR Customer Portal or at the local store. New accounts were opened by visiting the sales representative or credit manager at a physical location, not online.
What are some service features offered by Builders FirstSource when the Durango location was operational?
Services included delivery & pickup, dedicated support, custom millwork, design centers, window & door specialists, truss & EWP design, estimating, design, credit, and the myBLDR customer portal.
What payment options were accepted at this Builders FirstSource location?
They accepted American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, invoice, MasterCard, and Visa.
How can I contact Builders FirstSource’s Durango team?
You can email DurangoSales@bldr.com or call +1 970-259-0340 (although the location is now closed).
What nearby places could customers visit when coming to Builders FirstSource in Durango?
Customers could also visit CrossFit Durango for fitness, Bo Dean's Towing & Repair for auto services, or the Four Corners Eye Clinic for eye care, all located near the Builders FirstSource site.
How might visiting nearby health and medical providers benefit customers near Builders FirstSource?
Customers near Builders FirstSource could conveniently access various health services such as physical therapy at David N Rakita PT or occupational therapy at San Juan Hand Therapy before or after visiting the store.
Are there recreational activities near the Builders FirstSource Durango location?
Yes, customers can enjoy outdoor recreation by visiting Colorado Outback Adventures which offers canoe, kayak, and ATV rentals near the location.