Customer Service
Many customers praised the friendly and helpful nature of the staff, particularly highlighting Sonia and other technicians for their professionalism and support.
Timeliness
Numerous reviews noted the prompt arrival of technicians and quick resolution of issues, often on the same day as the call.
Quality of Work
Customers frequently expressed satisfaction with the quality of repairs and installations, appreciating the thoroughness and expertise of the technicians.
Communication
Several reviews emphasized the clear communication from both the office staff and technicians, ensuring customers were informed throughout the service process.
Pricing
While many found the pricing reasonable and fair, a few customers expressed concerns about perceived overcharging or unnecessary upselling.