Many customers praised the friendly and professional service provided by the staff, particularly highlighting the responsiveness and helpfulness of team members like Jessica and Jorge.
Quality Work
Customers consistently reported satisfaction with the quality of work, noting that installations and repairs were completed efficiently and effectively.
Timeliness
Several reviews mentioned prompt service, with technicians often arriving on time and completing work quickly, especially during urgent situations.
Communication
While many customers appreciated the communication regarding appointments and service details, some feedback indicated areas for improvement in office communication.
Pricing
Customers found the pricing to be reasonable and competitive, with many noting that they received good value for the services provided.
JS
Jane Shepard
Nov 4, 2025
5.0
This is the best family owned heating and cooling company! They've been in business for decades. We use them for both our home and businesses. The technicians are very knowledgeable, professional, friendly, and always leave the place spotless. They always email and text when they are on their way. Last month we went to their "customer appreciation barbeque" for the first time. It was awesome and so delicious! Great to meet the staff we talk to over the phone, as well as the entire crew. They have these every October and April. Imagine: quality work, reasonable prices, and then they feed you twice a year!!
AJ
Anna Jones
Oct 29, 2025
5.0
Aleays going above n beyond to help
SW
Sandra Whitten
Sep 24, 2025
5.0
He did a great job
CR
Carolyn Richmond
Jun 13, 2025
5.0
Simply the best in the business. If you want it done right, the first time, you need to call superior air. Never been disappointed in all my years, and I’ve used everyone in the area. From the install crew to service technicians, everyone is knowledgeable, friendly and treats your home like it was their own.
RP
Raul A Perez
Jun 13, 2025
5.0
My old AC unit broke last week. I called Superior Air and they were nice enough to accommodate me with service the following day. The service technician Jorge arrived on time, was professional and quickly diagnosed the problem. I was given the option of fixing the unit or replacing it. I chose the later as I have had too many problems with this old unit in the past.
A new HVAC proposal was soon emailed to me and their service representative Jessica answered all my questions and coordinated everything. She is a joy to work with!!
The installation process was quick and stress free! Their technician Steve explained everything in its operation.
I can now enjoy my summers with a new, quiet, efficient HVAC system.
Thank you Superior Air!!!
What are the regular business hours for Superior Air?
Superior Air is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Superior Air available for calls outside regular business hours?
Yes, Superior Air is available for calls 24/7 as noted in their additional hours information.
What payment options does Superior Air accept?
Superior Air accepts American Express, Discover, Financing, MasterCard, and Visa as payment options.
Where is Superior Air located?
Superior Air is located at 8244 W. Hillsdale Court #11, Visalia, CA 93291, USA.
How can I contact Superior Air by phone and email?
You can reach Superior Air by phone at +1 559-734-2002 or the alternate phone at +1 800-462-0020. Their email address is info@superior-air.com.
What services does Superior Air provide?
Superior Air offers HVAC contractor services including heating, ventilation, and air conditioning solutions.
What nearby lodging options are available when visiting Superior Air in Visalia?
Nearby lodging options include the Hilton Garden Inn Visalia and Holiday Inn Visalia-Hotel & Conference Center, convenient for out-of-town customers visiting Superior Air.
Are there dining options near Superior Air?
Yes, several nearby dining options include Jack in the Box, Quiznos, Chester's Chicken, Bobby Salazars, and Langos Tacos Y Mariscos that customers can visit before or after their appointment.
What recreational places are close to Superior Air?
Customers can enjoy Plaza Park Pond, Cody Kelly Dog Bark Park, Dog Park, and Plaza Park Bark Park nearby for some leisure time.
Which nearby businesses might be relevant for joint services or referrals?
Nearby businesses like General Industrial for equipment, Hayes Garage Doors & Insulation for related home services, and Reliable Medical- Visalia, CA may offer complementary services relevant to customers of Superior Air.