Business Details
About
PlumberDrainage ServiceWater Heater ServiceSewer & Drain Cleaning
Primo Plumbing & Heating provides plumbing repair, water heater repair, sewer line inspection, drain cleaning, and emergency plumbing services to the Greater Long Beach, CA area.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
319 reviews
5 stars
311
4 stars
5
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the plumbers, highlighting their ability to explain issues clearly and perform work efficiently.
Timeliness
Many reviews noted the quick response times and punctuality of the service, with several customers appreciating same-day service for urgent plumbing issues.
Quality of Work
The quality of work performed by Primo Plumbing received high marks, with numerous customers expressing satisfaction with the effectiveness and thoroughness of the repairs and installations.
Customer Service
Customers frequently mentioned the excellent customer service, including clear communication, transparency in pricing, and a friendly demeanor from the staff.
Long-term Trust
Several long-time customers expressed their continued trust and loyalty to Primo Plumbing, indicating a strong reputation built over many years.
- SWSteven Williamson4 days ago5.0Aaron and Charlie replaced a 40 gallon Bradford White Gas Water heater for me. They were both competent and communicative during the project. They explained issues surrounding working with galvanized pipe which exists in my home. Patient when explaining issues, job completed in a timely and effective manner, no surprises. Full endorsement on my part.
- FBFelicia BeharDec 30, 20255.0Had an emergency on Xmas Eve and Jordan was able to schedule me into the schedule easily. He sent Steven and Aaron out to job site and they were able to repair the pipe leak in no time. They did a great job, Highly recommend Primo Plumbing.
- PPPrincessDec 27, 20255.0Had Primo plumbing come out because we needed our laundry valves changed. We purchased a new washer and they weren't unable to install it until it was fixed. Steven was the one that came out to help us. Steven was very professional, polite, and knew what he was doing. He fixed the problem the day before Christmas in a timely manner. Thank you Steven for what you do. We really appreciated it.
- QWQ WallDec 24, 20255.0Steve, from Primo, installed my insurance required Moen monitoring valve. An excellent job done with extra attention to appearance, which was my big concern at the exterior location next to my front door. Communication with Jordan was also excellent and timely, with a lot of attention to fulfilling my exact need. Well done Primo. Quentin Wall
- SDStaci DeLeonDec 19, 20255.0Primo Plumbing is a great and honest company! We have used them several times and also recommended them to friends and family. We needed a new garbage disposal and Jordan was able to come out the same day. He was very professional and courteous. He replaced the disposal very quick and it works great! Thank you Primo Plumbing!!
Frequently Asked Questions About Primo Plumbing & Heating
What areas do you serve?
Our service area covers Signal Hill, Long Beach, Lakewood, Seal Beach, Huntington Beach, and neighboring communities within a 10-mile radius. As a local family-owned business, we're dedicated to providing swift and dependable plumbing and heating services to our community.
Do you offer same-day plumbing service?
Yes, we provide same-day plumbing service for most repairs in Long Beach, Lakewood, Signal Hill, Seal Beach, and Huntington Beach. This includes drain cleaning, water heater issues, and emergency plumbing needs.
Are you licensed and insured?
Yes, Primo Plumbing & Heating is fully licensed and insured in California. Our technicians are certified, well-trained, and dedicated to providing safe, code-compliant services.
What types of water heaters do you service?
We service and install both tank and tankless water heaters, including gas and electric models. Our expertise covers repairs and replacements for major brands such as Bradford White, Noritz, and Rinnai.
Do you offer emergency plumbing repairs?
We provide emergency plumbing services in Signal Hill, Long Beach, and Lakewood. Our team is ready to respond promptly and professionally to urgent issues like burst pipes, sewer backups, or lack of hot water.
How long have you been in business?
Our family-owned plumbing company has been serving the local community for over three decades. We've built our reputation on trust, quality work, and fostering long-term relationships with our customers.
What payment methods do you accept?
We accept various payment methods including cash, checks, and all major credit cards (Visa, MasterCard, Discover, and American Express). We also provide free estimates and transparent pricing before starting any work.
Do you offer free estimates?
We do offer free estimates for all our plumbing and heating services. This includes sewer inspections, water heater replacements, and drain cleaning. We believe in transparent, upfront pricing without hidden fees.
Can you inspect my sewer line without digging?
Yes, we use non-invasive sewer camera inspections to diagnose issues without excavation. This advanced technology allows us to accurately identify problems and suggest the most effective repair solutions.
What can I expect after I schedule an appointment?
You can expect to receive a confirmation text for your appointment. Once a technician is dispatched and en route, you'll receive a second notification with their photo, letting you know they are on the way.
What areas do Primo Plumbing & Heating serve?
Primo Plumbing & Heating provides services in Signal Hill, Long Beach, Lakewood, Seal Beach, Huntington Beach, and neighboring communities within a 10-mile radius.
Does Primo Plumbing & Heating offer same-day plumbing service?
Yes, same-day plumbing services are available for most repairs including drain cleaning, water heater issues, and emergency plumbing in Long Beach, Lakewood, Signal Hill, Seal Beach, and Huntington Beach.
Is Primo Plumbing & Heating licensed and insured?
Yes, the company is fully licensed and insured in California, with certified and well-trained technicians providing safe and code-compliant services.
What kinds of water heaters does Primo Plumbing & Heating service?
They service and install both tank and tankless water heaters, covering gas and electric models from major brands like Bradford White, Noritz, and Rinnai.
Does Primo Plumbing & Heating provide emergency plumbing repairs?
Yes, emergency plumbing services are offered in Signal Hill, Long Beach, and Lakewood for urgent issues such as burst pipes, sewer backups, or lack of hot water.
What are the regular business hours for Primo Plumbing & Heating?
They operate Monday through Friday from 8:00 AM to 4:30 PM and are closed on Saturdays and Sundays, with 24/7 emergency services also available.
What payment methods are accepted at Primo Plumbing & Heating?
They accept cash, checks, and major credit cards including Visa, MasterCard, Discover, and American Express, along with offering financing options.
Can Primo Plumbing & Heating inspect my sewer line without digging?
Yes, they use non-invasive sewer camera inspections to diagnose issues accurately without excavation.
What can customers expect after scheduling an appointment with Primo Plumbing & Heating?
Customers receive a confirmation text and a second notification with the technician's photo when they are on the way.
What nearby places can I visit before or after my appointment at Primo Plumbing & Heating in Signal Hill?
Nearby places include The Candy Closet (candy and building supplies), Whitehorse U.P.T. and Victory Zone (gyms for fitness), and Sarenity Floral & Event Designs which can offer event planning services.
Are there any fitness centers close to Primo Plumbing & Heating where I can work out before or after a visit?
Yes, Whitehorse U.P.T. and Victory Zone are nearby gyms that customers can use for their fitness needs around the time of their plumbing appointments.
Which nearby businesses can support related home or professional services around Primo Plumbing & Heating?
Nearby related services include Chavarrie Heating & Air Conditioning for HVAC needs, WECO Filters for water purification, and Property Maintenance and Renovation for home improvement projects.