Business Details
About
PlumberDrainage ServiceWater Heater ServiceSewer & Drain Cleaning
Primo Plumbing & Heating provides plumbing repair, water heater repair, sewer line inspection, drain cleaning, and emergency plumbing services to the Greater Long Beach, CA area.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
299 reviews
5 stars
291
4 stars
5
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the plumbing staff.
Customer Service
Many reviews highlighted excellent customer service, with staff being friendly, communicative, and responsive.
Quality of Work
The quality of work performed was frequently noted as high, with many customers expressing satisfaction with the results.
Timeliness
Customers appreciated the prompt response times and timely completion of services.
Fair Pricing
While some reviews mentioned pricing concerns, many customers felt the services provided were fairly priced for the quality received.
- MTmario torres6 days ago5.0Primo Plumbing came out to install my garbage disposal and I couldn’t be happier with the service. They were friendly, honest, and walked me through everything before they started. The installation was quick, clean, and done right the first time. It’s rare to find a company that treats you with respect and does solid work. Definitely recommending them to friends and family!
- PHPatrick HolzhauerNov 14, 20255.0Always get great service from the guys at Primo when I call them. I have been making those calls since 1996. Today Aaron was professional, thoughtful and informative on top of doing a great job. He had to call Charlie to come on site with additional equipment and he was great as well. Anyone doing research should have a similar confidence as I do...which is 6 STARS!
- BPBonnie PriceNov 12, 20255.0Gilbert was on time, friendly, and stood behind his work. He explained all that was done, and when he encountered a problem with the hose bib, he came up with a good alternative.
- CLCristi LongNov 12, 20255.0Primo Plumbing replaced our water heater several months ago. Not only were they so friendly & efficient & tidy, they were timely. So when we needed our sewer main snaked, there was no hesitation on calling them again! I would highly recommend their services!
- JCJim CubbinsNov 5, 20255.0We have been using Primo for years. I had a great experience as always with Primo Plumbing and Ricardo! Everything was scheduled and handled virtually as we live out of state and he made the whole process super easy. Ricardo was professional, responsive, and kept me updated every step of the way. The work was done right and on time. Highly recommend Primo Plumbing for anyone looking for reliable plumbing services.
Frequently Asked Questions About Primo Plumbing & Heating
What areas do you serve?
Our service area covers Signal Hill, Long Beach, Lakewood, Seal Beach, Huntington Beach, and neighboring communities within a 10-mile radius. As a local family-owned business, we're dedicated to providing swift and dependable plumbing and heating services to our community.
Do you offer same-day plumbing service?
Yes, we provide same-day plumbing service for most repairs in Long Beach, Lakewood, Signal Hill, Seal Beach, and Huntington Beach. This includes drain cleaning, water heater issues, and emergency plumbing needs.
Are you licensed and insured?
Yes, Primo Plumbing & Heating is fully licensed and insured in California. Our technicians are certified, well-trained, and dedicated to providing safe, code-compliant services.
What types of water heaters do you service?
We service and install both tank and tankless water heaters, including gas and electric models. Our expertise covers repairs and replacements for major brands such as Bradford White, Noritz, and Rinnai.
Do you offer emergency plumbing repairs?
We provide emergency plumbing services in Signal Hill, Long Beach, and Lakewood. Our team is ready to respond promptly and professionally to urgent issues like burst pipes, sewer backups, or lack of hot water.
How long have you been in business?
Our family-owned plumbing company has been serving the local community for over three decades. We've built our reputation on trust, quality work, and fostering long-term relationships with our customers.
What payment methods do you accept?
We accept various payment methods including cash, checks, and all major credit cards (Visa, MasterCard, Discover, and American Express). We also provide free estimates and transparent pricing before starting any work.
Do you offer free estimates?
We do offer free estimates for all our plumbing and heating services. This includes sewer inspections, water heater replacements, and drain cleaning. We believe in transparent, upfront pricing without hidden fees.
Can you inspect my sewer line without digging?
Yes, we use non-invasive sewer camera inspections to diagnose issues without excavation. This advanced technology allows us to accurately identify problems and suggest the most effective repair solutions.
What can I expect after I schedule an appointment?
You can expect to receive a confirmation text for your appointment. Once a technician is dispatched and en route, you'll receive a second notification with their photo, letting you know they are on the way.
What areas do Primo Plumbing & Heating serve?
Primo Plumbing & Heating provides services in Signal Hill, Long Beach, Lakewood, Seal Beach, Huntington Beach, and neighboring communities within a 10-mile radius.
Does Primo Plumbing & Heating offer same-day plumbing service?
Yes, same-day plumbing services are available for most repairs including drain cleaning, water heater issues, and emergency plumbing in Long Beach, Lakewood, Signal Hill, Seal Beach, and Huntington Beach.
Is Primo Plumbing & Heating licensed and insured?
Yes, the company is fully licensed and insured in California, with certified and well-trained technicians providing safe and code-compliant services.
What kinds of water heaters does Primo Plumbing & Heating service?
They service and install both tank and tankless water heaters, covering gas and electric models from major brands like Bradford White, Noritz, and Rinnai.
Does Primo Plumbing & Heating provide emergency plumbing repairs?
Yes, emergency plumbing services are offered in Signal Hill, Long Beach, and Lakewood for urgent issues such as burst pipes, sewer backups, or lack of hot water.
What are the regular business hours for Primo Plumbing & Heating?
They operate Monday through Friday from 8:00 AM to 4:30 PM and are closed on Saturdays and Sundays, with 24/7 emergency services also available.
What payment methods are accepted at Primo Plumbing & Heating?
They accept cash, checks, and major credit cards including Visa, MasterCard, Discover, and American Express, along with offering financing options.
Can Primo Plumbing & Heating inspect my sewer line without digging?
Yes, they use non-invasive sewer camera inspections to diagnose issues accurately without excavation.
What can customers expect after scheduling an appointment with Primo Plumbing & Heating?
Customers receive a confirmation text and a second notification with the technician's photo when they are on the way.
What nearby places can I visit before or after my appointment at Primo Plumbing & Heating in Signal Hill?
Nearby places include The Candy Closet (candy and building supplies), Whitehorse U.P.T. and Victory Zone (gyms for fitness), and Sarenity Floral & Event Designs which can offer event planning services.
Are there any fitness centers close to Primo Plumbing & Heating where I can work out before or after a visit?
Yes, Whitehorse U.P.T. and Victory Zone are nearby gyms that customers can use for their fitness needs around the time of their plumbing appointments.
Which nearby businesses can support related home or professional services around Primo Plumbing & Heating?
Nearby related services include Chavarrie Heating & Air Conditioning for HVAC needs, WECO Filters for water purification, and Property Maintenance and Renovation for home improvement projects.